Overview
Product Information on Hyland OnBase
Updated 13th March 2023
What is Hyland OnBase?
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Overall experience with Hyland OnBase
IT Manager
250M - 500M USD, Services (non-Government)FAVORABLE
“Collaboration With City Praised While Concerns Noted Over Interface Modernity”
Hyland staff is knowledgeable, professional, responsive, and approachable, and they work collaboratively with the City to develop solutions that meet our content management needs
Application Developer
Gov't/PS/ED 5,000 - 50,000 Employees, EducationCRITICAL
“Declining Support and Need for Modernization: The OnBase Scenario”
OnBase is a very unique platform in the enterprise content management space. The ability to automate documents and case management objects within a very mature workflow engine is unmatched among other vendors. However, in recent years, the company's leadership has lost sight of what truly makes OnBase unique. As a result they have invested in other products and platforms at the expense of maintaining OnBase. Basic bug fixes take months if not years. Some things never get fixed or improved.
About Company
Company Description
Hyland provides unified content, process and application intelligence solutions that help organizations unlock insights and fuel innovation.
Company Details
Company type
Private
Year Founded
1991
Head office location
28500 Clemens Road Westlake, United States
Number of employees
1001 - 4999
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- Application DeveloperGov't/PS/EdEducationReview Source
Declining Support and Need for Modernization: The OnBase Scenario
OnBase is a very unique platform in the enterprise content management space. The ability to automate documents and case management objects within a very mature workflow engine is unmatched among other vendors. However, in recent years, the company's leadership has lost sight of what truly makes OnBase unique. As a result they have invested in other products and platforms at the expense of maintaining OnBase. Basic bug fixes take months if not years. Some things never get fixed or improved. - IT Manager50M-1B USDServices (non-Government)Review Source
Collaboration With City Praised While Concerns Noted Over Interface Modernity
Hyland staff is knowledgeable, professional, responsive, and approachable, and they work collaboratively with the City to develop solutions that meet our content management needs - IT ManagerGov't/PS/EdGovernmentReview Source
Comprehensive product with great capabilities and company support but more focus needed on practical hurdles to complete implementations
ECM is truly a leader in the content management sphere and I am very impressed with their integration abilities. - Manager, Project ManagementGov't/PS/EdGovernmentReview Source
Highly customizable platform that fits many business needs
Hyland OnBase is very customizable, and we have been able to set it up to fit our business needs. - IT Associate50M-1B USDHealthcare and BiotechReview Source
Flexible platform adapts to healthcare needs.
It is a great product that has many uses and can be utilized by just about any area within the healthcare organization. I am a new admin for our organization and while I have never used the product as an end user, I feel confident building things out for my company with some assistance of course.
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