• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. OneDrive
Logo of OneDrive

OneDrive

byMicrosoft
in Document Management
4.5

Overview

Product Information on OneDrive

Updated 13th October 2025

What is OneDrive?

OneDrive is a cloud-based software designed for file storage, sharing, and synchronization across devices. It enables users to securely store documents, photos, and other files, and access them from desktop, mobile, or web platforms. The software offers features such as real-time collaboration, version history, and integration with productivity tools, supporting productivity and workflow management. OneDrive addresses business challenges related to data accessibility, remote collaboration, and backup by allowing organizations to manage files centrally, facilitate team communication, and protect against data loss. Advanced security features help safeguard sensitive information, while integration with other enterprise solutions streamlines day-to-day operations.

OneDrive Pricing

OneDrive software uses a subscription-based pricing model with multiple plans based on storage capacity and features offered. Options typically include individual and family subscriptions, as well as business-oriented plans that are structured per user per month, with varying storage limits and collaboration features depending on the selected tier.

Overall experience with OneDrive

Operations Associate
250M - 500M USD, Energy and Utilities
FAVORABLE

“Cross-division access, and an amazing tool to store, keep your files safe and share with people”

5.0
May 14, 2026
What an amazing tool to have, I use this as my personal drive for my company account to keep everything online and accessible, like i think of the times just saving it there and keeping it live has saved my documents from the automatic windows updates, and the occasional when i leave my office after work, I just put the flap down and it restarts the next day. All the work in that case has automatically been saved/can easily be recovered. It is also so good to have the opportunity to keep everything online and accessible from any of my other devices, and to share the right files with relevant individuals while keeping the access secure, I never have to think twice about it. The access granting is also instant, no version chaos or emailing back and forth.
Support Worker
<50M USD, Services (non-Government)
CRITICAL

“File Organisation Strengths Undermined by Integration and Navigation Problems in OneDrive”

3.0
Jan 13, 2026
Pretty decent solution for document sharing within teams, and the actual storage portal has a good user experience. It's not perfect, with settings feeling inconsistent and hidden all over the place, making simple tasks feel strenuous.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top OneDrive Alternatives

Logo of Google Drive
1. Google Drive
4.6
(8562 Ratings)
Logo of Microsoft 365
2. Microsoft 365
4.5
(2402 Ratings)
Logo of Dropbox
3. Dropbox
4.5
(2240 Ratings)
View All Alternatives

Peer Discussions

What Your Peers Are Saying About OneDrive

Director of IT
Our company is looking for a centralized secure share solution. We've so far looked at Box and Egnyte.  We currently have OneDrive and want to see if we should expand on so that we could manage/monitor sensitive data.  We are at a crossroads.  Any insight?
Director of IT
I recommend looking at tools that your organization uses already and adding the centralized share solution use case as a requirement to one of them.  If your organization uses M365, then SharePoint may work or OneDrive.  If your organization uses Google suite, look in that portfolio for a solution. Such approach will bring additional benefits of reusing all other capabilities that are probably expected such as e-discovery, mobile access, access administration, license entitlement reviews etc. etc.
See Full Discussion
14 Dec 20253.4k Views10 Comments
Director of Corporate Development
What is your organization's retention policy for OneDrive? Are there industry benchmarks that I can refer to?
Analyst, Corporate Development
Every industry sector (and public sector) has different requirements for retention. Understand your organization's required period of retention, work closely with your legal department to come up with a data classification policy and SOP first. Based on that you can come up with a retention policy. Unfortunately it is not a simple process. Please ensure you get executive sponsorship for this as a first step since it would be a cross collaboration across departments.
See Full Discussion
4 Apr 2025699 Views1 Comment

OneDrive Reviews and Ratings

4.5

(2907 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operations Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Cross-division access, and an amazing tool to store, keep your files safe and share with people

    5.0
    May 14, 2026
    What an amazing tool to have, I use this as my personal drive for my company account to keep everything online and accessible, like i think of the times just saving it there and keeping it live has saved my documents from the automatic windows updates, and the occasional when i leave my office after work, I just put the flap down and it restarts the next day. All the work in that case has automatically been saved/can easily be recovered. It is also so good to have the opportunity to keep everything online and accessible from any of my other devices, and to share the right files with relevant individuals while keeping the access secure, I never have to think twice about it. The access granting is also instant, no version chaos or emailing back and forth.
  • Software Developer
    <50M USD
    IT Services
    Review Source

    Easy Accessibility and Intuitive Design Stand Out in OneDrive Cloud Platform Assessment

    5.0
    Mar 30, 2026
    Overall my experience with OneDrive has been very good. It is a dependable and user-friendly cloud storage solution that integrates seamlessly with Microsoft 365 tools, making collaboration and file management much easier I particularly appreciate its real time editing capabilities and accessibility across devices. While there are occasional sync issues, they are not frequent enough to impact day to day usage significantly, overall, it's been a very reliable platform that supports both individual and team productivity efficiently
  • Support Worker
    <50M USD
    Services (non-Government)
    Review Source

    File Organisation Strengths Undermined by Integration and Navigation Problems in OneDrive

    3.0
    Jan 13, 2026
    Pretty decent solution for document sharing within teams, and the actual storage portal has a good user experience. It's not perfect, with settings feeling inconsistent and hidden all over the place, making simple tasks feel strenuous.
  • Sr. Systems Administrator
    50M-1B USD
    Media
    Review Source

    OneDrive Offers Secure File Management Yet Deep Path Sync Remains Challenging

    5.0
    Mar 2, 2026
    OneDrive has seamless integration with M365 whether it's Teams, SharePoint, Outlook or Office, you name it. Files you share in Teams automatically get saved in OneDrive. This saves you time looking for the file everywhere when you need it later. Co-authoring is also very reliable, even for non-technical users, and it's real-time.
  • SOFTWARE ENGINEER
    50M-1B USD
    Software
    Review Source

    OneDrive makes Secure Storage and Instant Access Effortless

    5.0
    Nov 26, 2025
    Honestly, OneDrive has been super reliable for me so far. I just save all my important files in my OneDrive Folder and never have to worry about losing anything, it's way easier than messing with local backups. The way it hooks into Windows File Explorer is so smooth, so grabbing an Excel Sheet or a report feels no different than opening something straight on my desktop. Sync is fast and doesn't get in the way, even when switching between laptops or working offsite. If I ever have a laptop crash or need to work somewhere new, I can just log into OneDrive and everything's there, no panic about missing docs or having to redo reports. Peace of mind is hard to beat. Overall, it superbly handles all my project storage and keeps my workflow simple and secure.
...
Showing Result 1-5 of 3136

Recommended Gartner Insights

  • Critical Capabilities for Document Management
  • Magic Quadrant for Document Management
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About OneDrive
Reviewer Insights for: OneDrive

OneDrive Likes & Dislikes

Like

Key liking, I think top one is its always accessible from anywhere, whether I am on a work laptop, on teams from a remote desktop, or just checking something urgent on my phone. nothing is stuck on an offline drive I dont have on a given time with me. Sharing is genuinely so convenient, I can just grant access to the relevant people, and if they want to forward it to others, I just get a request to approve which is so handy to have. And lastly the integration with other platforms we use, microsoft teams, word, sharepoint, excel and powerpoint is so seamless. There is literally no friction there. co-authoring once the file has been shared is a great cherry on top.

Like

The user interface on OneDrive itself is great, with granular options such as a high number of folder colours available to help with organisation and personalisation.

Like

What I like most about OneDrive is its seamless integration with Microsoft 365 applications, which makes file access, sharing, and real time collaboration very efficient. The ability for multiple users to work on the same document simultaneously without version conflicts is a major advantage. Additionally, its reliable file syncing across devices and easy accessibility from anywhere significantly improve productivity. The interface is simple and intuitive making it easy for both technical and non technical users to navigate and manage files effectively.

Dislike

i have to be miniscule here but if i am to point out, the sync status when say I am loading a file right before a meeting /during a meeting occassionaly lags (this is because file takes a second to upload); being on the receiving end of accessing files i someone elses sharepoint is at times painful. it sends a request but a number of my colleagues who receive a 1000 mails a day miss out on these and I have to call them. If it could stay in the notifications. Then when you have been sharing files with different people for a while, keeping all of the links in one place can come in handy.

Dislike

When synced with a Windows PC's storage. I see many colleagues lose track of whether a file has been saved to their machine (e.g. their downloads folder) or whether it's been saved somewhere on OneDrive. The integration with Microsoft's own operating system lacks clear distinction, and my colleagues get frustrated by how easy it is to misplace documents and lose them within OneDrive when they were on their local machine just moments ago. I dislike how when I'm apart of a Shared Drive on OneDrive, it's very obtuse when I want to pin this drive to my quick access. I've pinned it to both my colleagues' and my own quick access panels, and each time I do it, I'm always shocked at how much digging I need to do just to find the menu option to pin it. Sharing a file within OneDrive should pop up with two options, rather than the default action. It should offer me to do one of two things: send a copy of this file, or provide someone with access to this file through OneDrive. I shouldn't have to download the file, then attach it to an email all the time.

Dislike

What I dislike most about OneDrive is the occasional sync conflict that occurs, especially when files are edited offline or across multiple devices. Resolving these conflicts is not always straightforward and can be confusing for users. Additionally the sharing permissions and external collaboration controls could be more flexible easier to manage. At times, file syncing may feel slightly delayed for large files, which can impact efficiency when working on time sensitive tasks