Dropbox

4.4

Overview

Product Information on Dropbox

Updated 13th October 2025

What is Dropbox?

Dropbox is a software designed for file storage, synchronization, and sharing across devices. It enables users to upload files to the cloud and access them from computers, mobile devices, and web browsers. The software facilitates collaboration through shared folders and file links, which allow multiple users to contribute or view documents in real time. Dropbox supports document versioning and recovery, helping users restore previous file versions if needed. It integrates with productivity tools and applications to streamline workflows, and provides administrative controls for managing access and permissions within teams or organizations. This software addresses the business need for secure, accessible, and organized digital file management and collaboration.

Overall experience with Dropbox

PARALEGAL
50M - 250M USD, Banking
FAVORABLE

Dropbox Praised for Simplicity and Effective Document Management Capabilities

5.0
Nov 19, 2025
Dropbox is a classic tool that I've used at most companies I've worked at over the years. It's base level, user friendly, and a great document management tool.
Lead Systems Analyst
<50M USD, Services (non-Government)
CRITICAL

Dropbox Fails to Upgrade Alongside Company's Ramping Digital Demands

3.0
Apr 11, 2025
Dropbox initially was a great solution for us, but as our digital assets grew over time, Dropbox did not continue to grow to be able to support the complexity of our needs.

About Company

Company Description

Dropbox is a company that provides a unified space to manage personal and professional tasks and communication. Focused on creating a more efficient way of working, it is used by over 700 million registered users, spread across 180 nations. Its core operation is based in San Francisco, CA, but the company has multiple offices globally. Dropbox is committed to ensuring a respectful and productive atmosphere for its users, operating under specific guidelines to maintain its value and ethics. Any content that harasses, offends, solicits, or diverges from its use is removed to ensure user satisfaction.

Company Details

Company type
Public
Year Founded
2007
Head office location
San Francisco, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Dropbox
Reviewer Insights for: Dropbox

Dropbox Likes & Dislikes

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Peer Discussions

What Your Peers Are Saying About Dropbox

Marketing Manager
Software buyers / CIOs - How do you think about consolidation/simplification of your software stack with regard to multiple editions of the same parent software? eg. a department-specific version of Dropbox or Adobe for Sales, HR, Legal, etc.? Is the preference to manage as few editions as possible a purchase consideration? Or not at all so long as department-specific features are driving unique value for your teams?
Marketing Analyst
While I'm not in IT, our organization has a software distribution platform that's the first destination when team member are looking for software. This helps with simplifying purchasing, negotiating and distribution. And new tools adopted by teams, as they begin to become popular are migrated to the distribution platform. A recent example is Asana, the team I worked on onboarding the tool and as other outside of our org adopted it, it reached a tipping point where it made sense to add it to the enterprise software distribution platform. 
See Full Discussion
7 Aug 2024537 Views1 Comment
Information Security Manager
We are reviewing our BCP/DR plans and one of the questions is where are the documents stored?  If we are managing a Cyber event and we have lost access to our file storage systems where should the BCP and DR plans and procedures be stored?  My initial thoughts are to have a disconnected storage location. For example if I am a Microsoft shop then SharePoint might not be the best place and could look at other locations like Dropbox, Google Docs. What about setting up separate non-domain accounts to connect into the data stores?  Any thoughts or advice on what others have done is appreciated.
IT Manager
Many companies maintain a DR tenant for this purpose.  With no relationship to your production tenant, there is no reason for a DR tenant to be compromised through compromise of the production tenant. 
See Full Discussion
27 Nov 20233.3k Views1 Comment

Dropbox Reviews and Ratings

4.4

(2213 Ratings)

Rating Distribution

5 Star
51%
4 Star
43%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
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  • PARALEGAL
    50M-1B USD
    Banking
    Review Source

    Dropbox Praised for Simplicity and Effective Document Management Capabilities

    5.0
    Nov 19, 2025
    Dropbox is a classic tool that I've used at most companies I've worked at over the years. It's base level, user friendly, and a great document management tool.
  • OPERATIONS MANAGER
    <50M USD
    Real Estate
    Review Source

    High-Quality Listing Photos Provided Through Simple and Intuitive Digital Platform

    5.0
    Nov 19, 2025
    Super easy to use as a realtor who needs their listing photos!
  • OPERATIONS ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Easy File Syncing and Real-Time Collaboration Marred by Fast-Filling Storage

    5.0
    Nov 12, 2025
    My experience has been very good. The plataform is reliable, easy to use and it makes the documents organized and accessiible anywhere.
  • OPERATIONS MANAGER
    <50M USD
    Banking
    Review Source

    File Storage And Sharing Simplified With Dropbox For both Business and Non-Business Use

    5.0
    Nov 14, 2025
    I love Dropbox and being able to share things with family or friends outside of a business environment.
  • SALES OPS
    <50M USD
    Banking
    Review Source

    Dropbox Praised For Compatibility Yet Criticized For Cost And Search Features

    4.0
    Nov 3, 2025
    Dropbox works as expected, though we have faced challenges with user adoption since we also use another tool.
...
Showing Result 1-5 of 2210

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