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  3. Itron Managed IoT Connectivity Services
Logo of Itron Managed IoT Connectivity Services

Itron Managed IoT Connectivity Services

byItron
in Managed IoT Connectivity Services, Worldwide (Transitioning to Managed IoT Connectivity Services)
4.6

Overview

Service Information on Itron Managed IoT Connectivity Services

Updated 13th October 2025

What is Itron Managed IoT Connectivity Services?

Itron Managed IoT Connectivity Services is a service designed to support large-scale Internet of Things deployments by providing secure and reliable connectivity management for a range of devices and applications. This service facilitates automated device provisioning, monitoring, and lifecycle management across different communication networks. It addresses business challenges related to device connectivity, network interoperability, and operational efficiency by centralizing the management of IoT networks and ensuring continuous data transmission between distributed endpoints and business systems. The service includes features such as real-time diagnostics, connection analytics, and policy enforcement, which enable organizations to optimize their IoT infrastructures, reduce downtime, and streamline device operations across various smart infrastructure sectors.

Itron Managed IoT Connectivity Services Pricing

Itron Managed IoT Connectivity Services is a service offered with a pricing model that typically involves subscription-based or usage-based fees. Pricing is structured according to the number of connected devices, data usage, and selected service tiers, which may include different levels of support, reporting, and connectivity features. Custom pricing may be provided based on project scale or specific requirements.

Overall experience with Itron Managed IoT Connectivity Services

PRINCIPAL ARCHITECT
3B - 10B USD, Software
FAVORABLE

“Innovative IoT connectivity services”

5.0
Dec 26, 2023
A go-to product in the energy utility space. Have already used itron products for AMI and Overall satisfied with the IoT connectivity services.
VP, Grid Modernization & Strategy
3B - 10B USD, Energy and Utilities
CRITICAL

“Superior technology when compared to others on the market, but challenging to implement”

3.0
Aug 23, 2019
Products generally provide good functionality but have been a bit hard to implement. Numerous unplanned software releases have been needed to address defects or to enable features/functions that were assumed to already be part of the solution. Resource constraints have also been experienced at times, thus causing delays or scheduling challenges to perform the upgrades.

About Company

Company Description

Updated 7th December 2023

Itron is a global establishment facilitating safe, reliable and secure delivery of crucial infrastructure services to communities across over 100 countries. It offers an extensive portfolio featuring smart networks, software, services, meters and sensors. This aids its customers in managing energy and water more effectively for the communities they serve.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1977
Head office location
Liberty Lake, United States
Number of employees
5001 - 10000
Website
http://www.itron.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Itron Managed IoT Connectivity Services
Performance of Itron Managed IoT Connectivity Services Across Market Features

Itron Managed IoT Connectivity Services Likes & Dislikes

Like

Product - works seamless in machine to machine communication, sending realtime data to our data lake for advanced analytics.

Like

Advanced technology and capabilities that is brought to our business. Preparing for future product & service offerings that will be managed using Itron technology.

Like

user experience, user friendly, and expertise in utilities domain

Dislike

Unplanned product updates could be avoided. Connectivity management portal needs improvement.

Dislike

Complete this section later today

Dislike

nothing

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Peer Discussions

Itron Managed IoT Connectivity Services Reviews and Ratings

4.6

(51 Ratings)

Rating Distribution

5 Star
51%
4 Star
41%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.2

Delivery & Execution

4.4

Integration & Deployment

3.3

Service & Support

2.7

Service Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PRINCIPAL ARCHITECT
    1B-10B USD
    Software
    Review Source

    Innovative IoT connectivity services

    5.0
    Dec 25, 2023
    A go-to product in the energy utility space. Have already used itron products for AMI and Overall satisfied with the IoT connectivity services.
  • QA LEAD
    <50M USD
    Telecommunication
    Review Source

    Superb product in utilities domain

    5.0
    Nov 15, 2022
    superb product in utility domain which in turn help companies to meet the target and profit numbers
  • ASSISTANT MANAGER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    IMICS: integration system for the industry

    5.0
    Apr 30, 2022
    IMICS is one of the best IOT connectivity service which is present today in Industry We have been using this service in all our manufacturing plants and having great experience with this. Has been managing all our integrations of mult-type IT systems and Manufacturing modules
  • 1B-10B USD
    Transportation
    Review Source

    Need quick issue resolution for Industry people to make it more usable

    4.0
    May 4, 2022
    Overall the services provided are satisfactory apart from issue resolution. Time taken for issue resolution is high plus the connectivity management portal needs improvement
  • Testing Analsyt
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Best technology so far - Itron managed IoT

    5.0
    Apr 26, 2022
    Itron IoT connectivity services has been the best to work with till date. It has a low operational cost and is fully hosted in the network on premises.
...
Showing Result 1-5 of 49

Recommended Gartner Research

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  • Magic Quadrant for Managed IoT Connectivity Services, Worldwide (Transitioning to Managed IoT Connectivity Services)

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