• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. JupiterOne
Logo of JupiterOne

JupiterOne

byJupiterOne
in
4.4
Market Presence: Cyber Asset Attack Surface Management, IT Risk Management

Overview

Product Information on JupiterOne

Updated 13th October 2025

What is JupiterOne?

JupiterOne is a cyber asset management software designed to assist organizations in gaining visibility and control over their digital environment. This software enables users to centralize and analyze data regarding their assets, including cloud infrastructure, devices, identities, applications, and network resources. JupiterOne provides automated relationship mapping among assets, facilitating security operations, compliance initiatives, and risk assessments. It supports asset inventory, policy monitoring, and incident response capabilities. The software aims to address challenges in security data aggregation, enabling teams to quickly identify gaps, monitor changes, and enforce security policies across complex technology landscapes.

JupiterOne Pricing

JupiterOne software uses a subscription-based pricing model with tiered plans that vary based on the number of assets, users, and features required by the organization. The software offers different packages tailored for organizations of varying sizes and needs, with pricing details typically provided upon request or through direct engagement.

Overall experience with JupiterOne

IT Services Associate
<50M USD, IT Services
FAVORABLE

“Graph-Based View Enhances Cyber Asset Visibility but Learning Curve Remains Steep”

5.0
Aug 12, 2025
It is widely regarded as a powerful and effective cyber asset attack surface management (CAASM) platform. Users consistently praise its ability to provide a single, comprehensive view of all cyber assets and the relationships between them, thanks to its graph-based data model. This feature is particularly valuable for understanding the "blast radius" of a vulnerability. The platform is highly valued for its strong querying capabilities, which allow users to quickly find answers to complex security and compliance questions, and for its ability to automate compliance and auditing processes. The main drawback cited by some is a learning curve for new users due to the platform's depth of features.
SENIOR NETWORK SECURITY ENGINEER
<50M USD, IT Services
CRITICAL

“Jupiter One offers simplified integration but encounters Performance and cost constraints ”

3.0
Oct 2, 2025
The JupiterOne security platform is good in dealing with the Integrations and asset of various sources that organize data in one single platform, the workflows and queries is much better to handle different vulnerability mgmt, incident response. The product also lacks in performance degradation as while fetching and querying large amount of data leads to slowdown the process and performance which consumes time. Jupiter one is not much good in remediation strategies as the built-in process is not better and requires external sources to handle and proceed. Licensing cost in small and medium business also needs to be reduced as it is high for the organizations to acquire.

About Company

Company Description

Updated 4th June 2024

JupiterOne is the asset, attack surface and exposure management platform for security and IT, that empowers organizations to prioritize and remediate what matters most. Customers use the JupiterOne platform to perform cyber asset inventory, manage their attack surface, respond to incidents, hunt for the latest exploits and continuously monitor their exposure with complete visibility across assets and relationships.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2020
Head office location
Durham, United States
Number of employees
51 - 200
Website
https://www.jupiterone.com

Do You Manage Peer Insights at JupiterOne?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: JupiterOne
Deciding Factors: JupiterOne Vs. Market Average
Performance of JupiterOne Across Market Features

JupiterOne Likes & Dislikes

Like

It is its unique, graph-based data model. This feature is consistently praised for providing a comprehensive and contextualized view of their cyber assets. Instead of showing a list of assets, it maps out the relationships between them, such as how a user is connected to a specific device or how a vulnerability in one cloud service could impact another. This allows users to easily visualize and understand their entire attack surface, which in turn helps them make better decisions about where to focus their security efforts.

Like

1. Integration and Unified Asset- Unlike other products, the integrating JupiterOne with the existing IT environment architecture is simple and easy as it connects and normalizes assets from the different sources no matter its on-premises or cloud based. It continuously collects, discover and organize asset data from every sources integrated into to cnetralized platform 2. Automation - Jupiter One provides easy way to configure the workflows and queries as per the environment setup which is used to handle different vulnerability management, incident response, compliance checks. This gives rapid incident responses compared to other products. That helps reduce manual monitoring that speeds up remediation. 3. Visual Representation - It provides a comprehensive set of managed and customized dashboards that offers a useful visualization. This helps to have a clear insights about the incidents and threat managed visuals. It maps the relationship among the users, policies This relational view helps in understanding the attack paths.

Like

The integrations are solid, we hooked up AWS, GitHub, Google Workspace, Okta and a few other security tools and it just started pulling in data without much fuss.

Dislike

The most common criticism of JupiterOne is its significant learning curve. The platform is incredibly powerful due to its graph-based date model and custom query language, but new users often find it complex and overwhelming. It require dedicated efforts to learn to all the feature and fully leverage the platform's capabilities to get the most value of it

Dislike

1. Remediation Capability - Eventhough jupiter one gives good visibility, it lacks with the built-in remediation process and mostly needs to rely on external sources for the incident responses and vulnerability. 2. Performance - Operations like generating the complex queries, workflows and visual extensive asset relationship the performance degrading while handling and fetching the large volumes of data. This leads to slowdown the process and consumes time especially in the large environment. 3. Query Language - The jupiter one query language for querying asset relationship the query language is difficult to learn and express in the real time scenarios mastering these advanced requires time and expertise which seems to be difficult for the professionals not much expert in security. 4. Licensing cost - As this product can supports lot many sources to integrate where in the large environments. But in smaller/medium business environments the licensing cost is high compared with other similar products.

Dislike

Occasionally, very large queries slow down or get rate-limited, and it's not cheap if you've got a ton of assets.

Top JupiterOne Alternatives

Logo of Archer IT & Security Risk Management
1. Archer IT & Security Risk Management
4.2
(170 Ratings)
Logo of OneTrust Tech Risk & Compliance
2. OneTrust Tech Risk & Compliance
4.2
(101 Ratings)
Logo of Diligent One Platform
3. Diligent One Platform
4.3
(92 Ratings)
View All Alternatives

Peer Discussions

JupiterOne Reviews and Ratings

4.4

(55 Ratings)

Rating Distribution

5 Star
51%
4 Star
44%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR NETWORK SECURITY ENGINEER
    <50M USD
    IT Services
    Review Source

    Jupiter One offers simplified integration but encounters Performance and cost constraints

    3.0
    Oct 2, 2025
    The JupiterOne security platform is good in dealing with the Integrations and asset of various sources that organize data in one single platform, the workflows and queries is much better to handle different vulnerability mgmt, incident response. The product also lacks in performance degradation as while fetching and querying large amount of data leads to slowdown the process and performance which consumes time. Jupiter one is not much good in remediation strategies as the built-in process is not better and requires external sources to handle and proceed. Licensing cost in small and medium business also needs to be reduced as it is high for the organizations to acquire.
  • IT Services Associate
    <50M USD
    IT Services
    Review Source

    Graph-Based View Enhances Cyber Asset Visibility but Learning Curve Remains Steep

    5.0
    Aug 12, 2025
    It is widely regarded as a powerful and effective cyber asset attack surface management (CAASM) platform. Users consistently praise its ability to provide a single, comprehensive view of all cyber assets and the relationships between them, thanks to its graph-based data model. This feature is particularly valuable for understanding the "blast radius" of a vulnerability. The platform is highly valued for its strong querying capabilities, which allow users to quickly find answers to complex security and compliance questions, and for its ability to automate compliance and auditing processes. The main drawback cited by some is a learning curve for new users due to the platform's depth of features.
  • MANAGERORACLE TECHNOLOGY
    1B-10B USD
    Manufacturing
    Review Source

    JupiterOne Eases Security Integrations but Experiences Occasional Query Slowdowns

    4.0
    Aug 14, 2025
    I've been using JupiterOne for about a year now as part of our security and compliance team, and honestly, it's become one of those tools I can't imagine working without.
  • CLIENT SUCCESS TEAM LEAD
    50M-1B USD
    Services (non-Government)
    Review Source

    Intuitive Interface and Automation Aid in Managing Security Vulnerabilities Efficiently

    5.0
    Oct 7, 2025
    It has been great using this software. It has very easy and intuitive interface, robust automation on security vulnerability and great support.
  • MANAGER OF IT SERVICES
    Gov't/PS/Ed
    Education
    Review Source

    Strong Onboarding and Support Contrast With Query Limitations in JupiterOne Experience

    4.0
    Aug 27, 2025
    JupiterOne has been an outstanding product for our company, but it's a steep learning curve to unlock its full potential.
...
Showing Result 1-5 of 57

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.