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  3. Keylane Axon
Logo of Keylane Axon

Keylane Axon

byKeylane
in
3.4
Market Presence: Life Insurance Policy Administration Systems, Europe, Non-Life Insurance Core Platforms, Europe

Overview

Product Information on Keylane Axon

Updated 13th October 2025

What is Keylane Axon?

Keylane Axon is a software designed for the insurance industry that enables insurers to manage and streamline core processes such as policy administration, claims management, product configuration, and billing. The software supports a range of insurance products across life, pension, and non-life sectors. It focuses on automating workflows, maintaining regulatory compliance, and enhancing operational efficiency. Keylane Axon offers capabilities for managing customer data, implementing business rules, and integrating with third-party systems. The software addresses the challenge of modernizing legacy systems and supports the development and launch of new insurance products while seeking to reduce administrative overhead and operational risks for insurance providers.

Keylane Axon Pricing

Keylane Axon software uses a modular pricing model structured around core functionality and additional modules, allowing customers to select and pay for features relevant to their organization. Pricing for the software is typically based on factors such as number of users, deployed modules, and implementation requirements, with options for both subscription and perpetual license depending on client preferences and scale.

Overall experience with Keylane Axon

Information manager
50M - 250M USD, Insurance (except health)
FAVORABLE

“Keylane provides us with a stable platform for our life-insurance business”

4.0
Jun 21, 2019
Keylane provides us with a stable platform for our life-insurance business. An important note to this is the fact that the amount of contracts is declining en we had few changes the last years.
Head Operations Life & Income
1B - 3B USD, Insurance (except health)
CRITICAL

“Happy with results of releases. Process to implement new release not smoothly. ”

3.0
Jun 27, 2019
I am pleased with what we have accomplished last 3 years as a result. I am less pleased with the process to get their. Also the performance last months is poor.

About Company

Company Description

Updated 7th December 2023

Keylane is a European provider of SaaS platforms to the insurance and pension industry. The company's solutions are designed to streamline current business processes, while also preparing clients for future adaptations and agility. Primarily, Keylane's focus revolves around offering an ecosystem of emerging technologies that help clients improve their services and products. The company is headquartered in Utrecht, Netherlands and has more than 750 employees. Its services span across numerous countries, such as Netherlands, Belgium, Germany, Denmark, Norway, and Switzerland.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
Utrecht, Netherlands
Number of employees
501 - 1000
Website
http://www.keylane.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Keylane Axon Reviews and Ratings

Showing data for 8 ratings and reviews for Life Insurance Policy Administration Systems, Europe market. View all 12 ratings and reviews across markets for a complete picture.

3.4

(8 Ratings)

Rating Distribution

5 Star
25%
4 Star
13%
3 Star
50%
2 Star
13%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

3.4

Service & Support

3.5

Product Capabilities

3.8

Filter Reviews
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Last 12 Months
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  • Head Operations Life & Income
    1B-10B USD
    Insurance (except health)
    Review Source

    Happy with results of releases. Process to implement new release not smoothly.

    3.0
    Jun 27, 2019
    I am pleased with what we have accomplished last 3 years as a result. I am less pleased with the process to get their. Also the performance last months is poor.
  • Manager Change & IT Pension Services
    10B+ USD
    Insurance (except health)
    Review Source

    Keylane is a professional company with good products, the quality of delivery is not good

    3.0
    Jun 21, 2019
    Keylane is a professional company with good products, the quality of delivery is not so good. Development skills are good, the process of testing and deployment is lacking. Keylane is willing to cooperate but do not keep there promisses. Delivery on time is an issue.
  • Information manager
    50M-1B USD
    Insurance (except health)
    Review Source

    Keylane provides us with a stable platform for our life-insurance business

    4.0
    Jun 21, 2019
    Keylane provides us with a stable platform for our life-insurance business. An important note to this is the fact that the amount of contracts is declining en we had few changes the last years.
  • CIO
    50M-1B USD
    Insurance (except health)
    Review Source

    Good know how and ability to communicate, yet, not very strong at planning.

    3.0
    Jun 27, 2018
    In general we experienced a productive collaboration and fair discussion on difficult topics. Expectations on produc readiness for a commodity product were higher. During implementation many adaptations to the plans were required.
  • COO
    50M-1B USD
    Insurance (except health)
    Review Source

    "For a succesful implementation hosting & development need to work closely together"

    3.0
    Jun 17, 2018
    Keylane made a split between it's application development and hosting teams. They don't work with so called devops teams and this hinders the communication between the teams and harms the success of the implementation. Communication with client teams and sr management is quite okay.
Showing Result 1-5 of 8

Recommended Gartner Insights

  • Critical Capabilities for Life Insurance Policy Administration Systems, Europe
  • Magic Quadrant for Life Insurance Policy Administration Systems, Europe
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Performance of Keylane Axon Across Market Features

Keylane Axon Likes & Dislikes

Like

it is a stable platform with good functionalities

Like

STP processes and the flexibility in Leannaps

Like

it's a stable environment

Dislike

The integration of the platform with other applications is not easy and demands thorough understanding of the Keylane API-structure.

Dislike

the lack of stability in the performance and time to market

Dislike

Quality of development and customer service

Reviewer Insights for: Keylane Axon