Overview
Service Information on Kyndryl Data Center Outsourcing Services
Updated 1st December 2025
What is Kyndryl Data Center Outsourcing Services?
Kyndryl Data Center Outsourcing Services Pricing
Overall experience with Kyndryl Data Center Outsourcing Services
Practice Head
1B - 3B USD, RetailFAVORABLE
“Strong visionary full Datacenter outsourcing services vendor developing proactive management ”
Overall experience with Kyndryl DC services has been great. Kyndryl operates best when the objective is stability at scale rather than rapid transformation. In our case, they brought immediate structure to our fragmented datacenter operations. Their presales and solution team engagement is great. Operational team is standardizing processes, improving uptime and tightening governance across legacy and distributed environments. They are good at proactive maintenance with third party capabilities. Where they differentiate is not in flashy innovation but in operational muscle, especially in complex estates that include mainframe, midrange and hybrid infrastructure. They said, they tend to execute what is defined rather than challenge or reimagine it.
Manager Of It Services
500M - 1B USD, BankingCRITICAL
“Operational Support Service Balances Modernization Improvements With Structured Governance”
A reliable outsourcing service that improved operational stabilit operational while supporting modernixation, security, and cost optimization.
About Company
Company Description
Kyndryl is a global IT services company headquartered in New York, United States, with operations spanning over 60 countries and a workforce of approximately 90,000 employees. The company designs, builds, manages, and modernizes mission-critical technology systems for businesses worldwide. With deep expertise across industries and a commitment to innovation, Kyndryl empowers organizations to achieve operational excellence and digital transformation by co-creating solutions with their partners and customers worldwide. Its core service areas include cloud infrastructure, mainframe modernization, AI operations, enterprise networking, network services, digital workplace solutions, and cybersecurity—enabling clients to navigate complex IT environments with agility and resilience.
Company Details
Company type
Public
Year Founded
2021
Head office location
New York, New York, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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- Practice Head1B-10B USDRetailReview Source
Strong visionary full Datacenter outsourcing services vendor developing proactive management
Overall experience with Kyndryl DC services has been great. Kyndryl operates best when the objective is stability at scale rather than rapid transformation. In our case, they brought immediate structure to our fragmented datacenter operations. Their presales and solution team engagement is great. Operational team is standardizing processes, improving uptime and tightening governance across legacy and distributed environments. They are good at proactive maintenance with third party capabilities. Where they differentiate is not in flashy innovation but in operational muscle, especially in complex estates that include mainframe, midrange and hybrid infrastructure. They said, they tend to execute what is defined rather than challenge or reimagine it. - Manager Of It Services50M-1B USDBankingReview Source
Operational Support Service Balances Modernization Improvements With Structured Governance
A reliable outsourcing service that improved operational stabilit operational while supporting modernixation, security, and cost optimization. - IT Security & Risk Management Associate50M-1B USDManufacturingReview Source
Support and Maintenance Strengths Noted, Project Management Seen as Needing Improvement
Kyndryl is a great partner for support, maintenance and projects. - Director of IT10B+ USDTransportationReview Source
Strong Incident Management and Automation with Gaps in Obsolescence Management
Kyndryl has a strong understanding of business expectations, as well as the ability to effectively manage incidents and crisis. The Teams are highly committed and reactive. The also have the capacity to handle new scope of activities quite easily. The level of Service is very good (SLA are reach). Reporting on all aspects is also quite good (financial and operational). Capacity to adopt our tooling (Alerting, monitoring, backup, ...) Capacity to manage the end to end (Service Management and IPC process). - IMS France Manager1B-10B USDSoftwareReview Source
Reliable and Professional partner delivering high-quality Infrastructure Solutions
Kyndryl is a trusted partner, delivering exceptional services to complement the Managed Services portfolio. Their expertise has been invaluable in supporting on-premise customers not matching our Cloud strategy. Kyndryl consistently demonstrates professionalism, attentiveness, and a strong commitment to excellence. They ensure that the quality of service meets or exceeds customers' expectations, making them a reliable choice for critical infrastructure operations.
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