Name: Kyndryl Data Center Outsourcing Services
Rating: 4.2 (211 reviews)

Overview

Service Information on Kyndryl Data Center Outsourcing Services

Updated 1st December 2025

What is Kyndryl Data Center Outsourcing Services?

Kyndryl Data Center Outsourcing and Hybrid Infrastructure Managed Services provide comprehensive solutions for managing and modernizing enterprise data center environments. These services encompass the design, operation, and transformation of on-premises and hybrid infrastructures to deliver secure, resilient, and cost-efficient IT operations. Kyndryl enables organizations to optimize performance and scalability through automation, advanced monitoring, and integrated governance frameworks. The offering supports workload migration, infrastructure consolidation, and lifecycle management across physical, virtual, and cloud platforms, ensuring compliance and business continuity while reducing complexity and operational risk.

Overall experience with Kyndryl Data Center Outsourcing Services

IT Security & Risk Management Associate

500M - 1B USD, Manufacturing

FAVORABLE

“Support and Maintenance Strengths Noted, Project Management Seen as Needing Improvement”

4.0

Jan 22, 2026

Kyndryl is a great partner for support, maintenance and projects.

IT ASSOCIATE

500M - 1B USD, IT Services

CRITICAL

“Legacy Infrastructure Migration: Challenges and Resolutions”

3.0

Sep 10, 2024

Mainframe services are the best that I've had the ability to use but overall the services provided are extensive and well implemented.

About Company

Company Description

Kyndryl is a global IT services company headquartered in New York, United States, with operations spanning over 60 countries and a workforce of approximately 90,000 employees. The company designs, builds, manages, and modernizes mission-critical technology systems for businesses worldwide. With deep expertise across industries and a commitment to innovation, Kyndryl empowers organizations to achieve operational excellence and digital transformation by co-creating solutions with their partners and customers worldwide. Its core service areas include cloud infrastructure, mainframe modernization, AI operations, enterprise networking, network services, digital workplace solutions, and cybersecurity—enabling clients to navigate complex IT environments with agility and resilience.

Company Details

Company type

Public

Year Founded

2021

Head office location

New York, New York, United States

Number of employees

10001+

Annual Revenue

10B-30B USD

Website

https://www.kyndryl.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Kyndryl Data Center Outsourcing Services

Performance of Kyndryl Data Center Outsourcing Services Across Market Features

Kyndryl Data Center Outsourcing Services Likes & Dislikes

Supporting legacy environments and providing effective mitigations to identified risks.

Mainframe services have all the ability and functionality required by the business. Technical support for Kyndryl services is quite good as well. Cloud services are something we extensively use and have been proven to be fast and reliable with good failovers should things go down or offline for technical work carried out.

They have the ablity to standardize practices both on-premise and in the cloud. They leverage the usage of automation to reduce manual effort and anticipate incidents.

Project management has room for improvement

Issues in resolving problems can play a big factor, being shunted from one department to another seems to be a big thing there. Legacy infrastructure took a while to move across and had teething issues to which no-one really took charge off. Technical support desk takes a long time to react, ticket logs can be left unattended for days without updates.

Lack of proactivity on Obsolescence Management. We are working with Kyndryl since more than 15 years, so they know very well our orgnization and application landscape. So I'm expecting more proposition from them (as an exemple, the Distaster Recovery implementation and optmimization)

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Peer Discussions

Kyndryl Data Center Outsourcing Services Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Manufacturing

Review Source

Support and Maintenance Strengths Noted, Project Management Seen as Needing Improvement

Director of IT

10B+ USD

Transportation

Strong Incident Management and Automation with Gaps in Obsolescence Management

Jul 10, 2025

Kyndryl has a strong understanding of business expectations, as well as the ability to effectively manage incidents and crisis. The Teams are highly committed and reactive. The also have the capacity to handle new scope of activities quite easily. The level of Service is very good (SLA are reach). Reporting on all aspects is also quite good (financial and operational). Capacity to adopt our tooling (Alerting, monitoring, backup, ...) Capacity to manage the end to end (Service Management and IPC process).

IMS France Manager

1B-10B USD

Software

Reliable and Professional partner delivering high-quality Infrastructure Solutions

Jul 9, 2025

Kyndryl is a trusted partner, delivering exceptional services to complement the Managed Services portfolio. Their expertise has been invaluable in supporting on-premise customers not matching our Cloud strategy. Kyndryl consistently demonstrates professionalism, attentiveness, and a strong commitment to excellence. They ensure that the quality of service meets or exceeds customers' expectations, making them a reliable choice for critical infrastructure operations.

Manager, IT Security and Risk Management

<50M USD

Skytap provides exceptional Azure cloud environment compared to costly on-prem ownership

Jul 8, 2025

We are overall very happy with the services provided by Skytap/Kyndryl. They have always been responsive to our needs and helpful in resolving issues quickly when they occur.

Insurance (except health)

Reliable service. Great options. Great support. Watch your costs.

Jul 4, 2025

My business and service requirements have been met, and the team involved made the process as smooth as possible. They have been with us throughout the journey and are available for a steer on any queries

Overview

Service Information on Kyndryl Data Center Outsourcing Services

What is Kyndryl Data Center Outsourcing Services?

Kyndryl Data Center Outsourcing Services Pricing

Overall experience with Kyndryl Data Center Outsourcing Services

“Support and Maintenance Strengths Noted, Project Management Seen as Needing Improvement”

“Legacy Infrastructure Migration: Challenges and Resolutions”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Kyndryl Data Center Outsourcing Services

Performance of Kyndryl Data Center Outsourcing Services Across Market Features

Kyndryl Data Center Outsourcing Services Likes & Dislikes

Top Kyndryl Data Center Outsourcing Services Alternatives

Peer Discussions

Kyndryl Data Center Outsourcing Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: Kyndryl Data Center Outsourcing Services

Performance of Kyndryl Data Center Outsourcing Services Across Market Features

Kyndryl Data Center Outsourcing Services Likes & Dislikes

Recommended Gartner Insights

Top Kyndryl Data Center Outsourcing Services Alternatives

Kyndryl Data Center Outsourcing Services Reviews and Ratings

1. Wipro Data Center Outsourcing Services

2. Fujitsu Data Center Outsourcing Services

3. HCLTech Data Center Outsourcing Services

Support and Maintenance Strengths Noted, Project Management Seen as Needing Improvement

Strong Incident Management and Automation with Gaps in Obsolescence Management

Reliable and Professional partner delivering high-quality Infrastructure Solutions

Skytap provides exceptional Azure cloud environment compared to costly on-prem ownership

Reliable service. Great options. Great support. Watch your costs.

4.2

(211 Ratings)

Rating Distribution

Customer Experience

Service Capabilities