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Overview

Service Information on Leaseweb Managed Hybrid Cloud Hosting Services

Updated 13th October 2025

What is Leaseweb Managed Hybrid Cloud Hosting Services?

Leaseweb Managed Hybrid Cloud Hosting Services is a service that enables organizations to deploy and manage hybrid cloud environments combining public and private cloud infrastructures. The service includes configuration, monitoring, security management, and maintenance to support various workloads and ensure efficient resource utilization. It offers flexible scalability, automated backups, and disaster recovery functions to facilitate business continuity. The service provides ongoing support for optimizing performance, compliance, and integration with other IT systems, addressing business requirements for reliability and cost control in cloud computing.

Leaseweb Managed Hybrid Cloud Hosting Services Pricing

Leaseweb Managed Hybrid Cloud Hosting Services uses a pricing model based on the configuration and resources selected, including compute, storage, and networking. The service generally provides options for pay-as-you-go or subscription-based billing, with costs determined by the level of management, selected service tiers, and additional features or support required. Custom solutions may lead to varying pricing structures based on client specifications.

Overall experience with Leaseweb Managed Hybrid Cloud Hosting Services

CTO
<50M USD, IT Services
FAVORABLE

“Strong relationship, they understand our needs well”

5.0
May 10, 2017
We had several issues with Leaseweb but the strong relationship we have always helped us to solve all issues. We works with 13 differents providers worldwide in 50 different datacenters and Leaseweb is the provider we trust the more, we are confident we can find a way to overcome all issues in the future with them
SHAREHOLDER
<50M USD, Miscellaneous
CRITICAL

“Willingness to Negotiate Valued Despite Issues With Onboarding and Customer Support”

3.0
Jun 26, 2025
The contracting process was relatively smooth and there was a willingness to negotiate which was welcome. Onboarding has taken longer than we would have liked and customer support has been spotty.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Magic Quadrant for Managed Hybrid Cloud Hosting, Europe (Transitioning to Data Center Outsourcing Services)
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Logo of Leaseweb Managed Hybrid Cloud Hosting Services

Leaseweb Managed Hybrid Cloud Hosting Services

byLeaseweb
in Managed Hybrid Cloud Hosting, Europe (Transitioning to Data Center Outsourcing Services)
3.0

About Company

Company Description

Updated 7th December 2023

Leaseweb is an Infrastructure-as-a-Service (IaaS) provider serving a wide range of customers. The company offers an array of services such as Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Content Delivery Network, Cyber Security Services, and Dedicated Servers. Leaseweb also offers extensive customer service and technical support for their services. With over 80,000 servers under management, the firm has been involved in providing infrastructure for websites, internet applications, e-mail servers, security, and storage services since 1997. Leaseweb operates across the globe, with data centers located in various parts of Europe, Asia, Australia, and North America. These data centers are supported by a robust global network with a total capacity exceeding 10 Tbps.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Amsterdam, Netherlands
Number of employees
501 - 1000
Website
http://www.leaseweb.com

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Reviewer Insights for: Leaseweb Managed Hybrid Cloud Hosting Services
Performance of Leaseweb Managed Hybrid Cloud Hosting Services Across Market Features

Leaseweb Managed Hybrid Cloud Hosting Services Likes & Dislikes

Like

Their worldwide coverage and the dedicated communication we have with them

Like

Their dedication to customer satisfaction is commendable. I also appreciate that they have a large global network with data centers throughout the world and they are open minded to tailored and customized solutions.

Like

Easy to understand processes, fast and reliable network.

Dislike

Their API, it does not yet rock solid and powerful. They are working on it and are confident they will improve it

Dislike

Support has been inconsistent and has required escalation at times.

Dislike

Support effectiveness and speed

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  • SHAREHOLDER
    <50M USD
    Miscellaneous
    Review Source

    Willingness to Negotiate Valued Despite Issues With Onboarding and Customer Support

    3.0
    Jun 26, 2025
    The contracting process was relatively smooth and there was a willingness to negotiate which was welcome. Onboarding has taken longer than we would have liked and customer support has been spotty.
  • CTO
    <50M USD
    IT Services
    Review Source

    Strong relationship, they understand our needs well

    5.0
    May 10, 2017
    We had several issues with Leaseweb but the strong relationship we have always helped us to solve all issues. We works with 13 differents providers worldwide in 50 different datacenters and Leaseweb is the provider we trust the more, we are confident we can find a way to overcome all issues in the future with them
  • Head of Global Services
    <50M USD
    Services (non-Government)
    Review Source

    Visible product and service maturity improvement at competitive price

    4.0
    May 4, 2017
    Partner is flexible and grows with the customer. Provides friendly atmosphere with several perks. The service quality is improving month by month. Partner handles custom requests with care and is able to distinguish special requests from business as usual tasks. The hybrid cloud services maturity is lower than the big players (such as AWS, Rackspace or Digital Ocean), however this services is rather comparable to Softlayer's services whose business model and pricing policy prevents customers benefiting from mixing bare metal and on-demand resources (non-committed per month bare metal is more cost effective at Leaseweb than Softlayer's, and for example using 2 days on-demand resource in a month at Softlayer cost more than a total month without commitment at Leaseweb). I would say Leaseweb could be 1-2 years away to crush the competitors if they can improve their growths rate and customer satisfaction level. This would mean additional investment by the partner with a relatively low risk.
  • Consultant
    <50M USD
    IT Services
    Review Source

    Customer satisfaction is at the top

    4.0
    May 12, 2017
    Provider is very flexible. Agreements made are sometimes postponed
Showing Result 1-4 of 4

3.0

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
50%
3 Star
25%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

3.0

Delivery & Execution

3.0

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0