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Logo of Lexalytics

Lexalytics

byQualtrics (InMoment)
in Sentiment Analysis Tools
4.0

Overview

Product Information on Lexalytics

Updated 13th October 2025

What is Lexalytics?

Lexalytics is a software that enables organizations to analyze and interpret unstructured text data through natural language processing and machine learning techniques. The software provides features such as sentiment analysis, entity recognition, categorization, intent detection, and summarization, allowing users to extract insights from sources including customer reviews, social media, and internal documents. Lexalytics addresses the business problem of managing and understanding large volumes of text data by automating the process of data extraction and analysis, supporting decision-making and trend identification within organizations.

Lexalytics Pricing

Lexalytics software utilizes a pricing model based on usage volume and deployment options, offering charges according to the number of documents analyzed, with variants for on-premise and cloud deployments. Pricing generally scales with required processing capacity, customization, and support requirements. Subscription terms and enterprise agreements are available for larger implementations.

Overall experience with Lexalytics

MARKETING MANAGER
50M - 250M USD, Manufacturing
FAVORABLE

“Detailed Insights Praised Despite Limited Customization and Complex Analytics Features”

4.0
Nov 6, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
ASSISTANT MANAGER
250M - 500M USD, Miscellaneous
CRITICAL

“Lexalytics - Easy text mining and analysis”

3.0
Dec 5, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

InMoment is focused on enhancing experiences at the nexus of customer, employee, and business needs. Their primary aim is to connect businesses with crucial aspects through a balanced mix of comprehensive data, contemporary technology, and human expertise. This helps executives and their companies grasp the importance and value of customer and employee experiences. Leveraging their extensive background in Experience Improvement (XI) Solutions and their cutting-edge Experience Intelligence (XI) Platform, InMoment strives to help businesses comprehend and seize the moments of significance, which they say could potentially transform today's experiences into business value for the future. Their approach prioritizes business drivers in experience program initiatives, aiming to assist businesses in overcoming specific challenges such as Acquisition, Retention, and Growth. The company's XI efforts are devoted to maximizing the business impact for brands across various countries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
South Jordan, United States
Number of employees
1001 - 5000
Website
https://inmoment.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Lexalytics Reviews and Ratings

4.0

(13 Ratings)

Rating Distribution

5 Star
38%
4 Star
38%
3 Star
23%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • MARKETING MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Detailed Insights Praised Despite Limited Customization and Complex Analytics Features

    4.0
    Nov 6, 2025
    It is easy to use and it captures tone quite well and context to text accurately
  • MARKETING MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Detailed Insights Praised Despite Limited Customization and Complex Analytics Features

    4.0
    Nov 6, 2025
    It is easy to use and it captures tone quite well and context to text accurately
  • Read All 13 Reviews

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Reviewer Insights for: Lexalytics
Performance of Lexalytics Across Market Features

Lexalytics Likes & Dislikes

Like

It is easy to use, it is quite accurate and it gives detailed insights, tool is quite clear, and have actionable analytics

Like

It is easy to use, it is quite accurate and it gives detailed insights, tool is quite clear, and have actionable analytics

Like

It is easy to use, it is quite accurate and it gives detailed insights, tool is quite clear, and have actionable analytics

Dislike

Integration with other software is a bit tricky and time consuming. Processing time is more in case of large datasets. More hand on training required to understand and learn all the features.

Dislike

Integration with other software is a bit tricky and time consuming. Processing time is more in case of large datasets. More hand on training required to understand and learn all the features.

Dislike

Integration with other software is a bit tricky and time consuming. Processing time is more in case of large datasets. More hand on training required to understand and learn all the features.