Review Summary
See a synthesized overview of the key takeaways from verified reviews of Qualtrics XM Platform.
Overview
Product Information on Qualtrics XM Platform
Updated 13th October 2025
What is Qualtrics XM Platform?
Qualtrics XM Platform Pricing
Overall experience with Qualtrics XM Platform
PROJECT/PROGRAM MANAGER
3B - 10B USD, Consumer GoodsFAVORABLE
“Dashboard Sharing Improves Accessibility of Customer Insights for Stakeholders and Teams”
VP, Marketing
250M - 500M USD, SoftwareCRITICAL
“Solid Survey Tools Offset By Issues In Purchase Experience and Support”
About Company
Company Description
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly products. Founded in 2002, Qualtrics has carved a niche in the realm of Experience Management software, serving a worldwide client base. Despite the global presence, the central goal of Qualtrics remains consistent: to facilitate a heightened sense of empathy, human connection, and authenticity in business engagements. As part of its mission and ongoing efforts, the company aims to develop technology effective in bridging experience gaps.
Company Details
Company type
Private
Year Founded
2002
Head office location
Provo, UT and Seattle, WA, United States
Number of employees
5001 - 10000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Qualtrics XM Platform Reviews and Ratings
- PROJECT/PROGRAM MANAGER1B-10B USDConsumer GoodsReview Source
Dashboard Sharing Improves Accessibility of Customer Insights for Stakeholders and Teams
Qualtrics XM has been a reliable and easily scalable platform for gathering key customer experience insights from a large set of our customers, and in particular the ability to share dashboards with key stakeholders has been highly valuable. Customizing of the surveys themselves, with the ability to deploy them via email or the web has also helped us gather more actionable insights than other tools may have done.
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