Overview
Product Information on Pisano
Updated 13th October 2025
What is Pisano?
Pisano Pricing
Overall experience with Pisano
BUSINESS APPLICATION EXPERT
10B - 30B USD, ManufacturingFAVORABLE
“we can identify opportunities for improvement by collecting feedback”
Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Voice of the Customer Platforms
About Company
Company Description
Pisano is an all-in-one Experience Management platform that feeds Voice of Customer and Voice of Employee programs back into businesses. Detailed reporting and deep analytic capabilities of Pisano make the companies gain their own superpower: Listening and understanding their customers and employees. To increase experience adoption, Pisano provides the technology to collect omnichannel feedback and orchestrate close-the-loop mechanisms.
Company Details
Company type
Private
Year Founded
2016
Head office location
London, United Kingdom
Number of employees
51 - 200
Website
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- BUSINESS APPLICATION EXPERT10B+ USDManufacturingReview Source
we can identify opportunities for improvement by collecting feedback
Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels. - Senior CRM And Marketing Automation Spec50M-1B USDRetailReview Source
Improving Mobile Post-Shopping Experience with Advanced Text Analysis
We started using Pisano's product to measure the mobile app experience. We can measure and understand the voice of the customer data very well. Pisano is quite good at mobile integration as well. - System Development Specialist50M-1B USDRetailReview Source
Assignment of Negative Comments Helps Ensure Timely Resolution and Follow-Up
Thanks to the feedback, we can check the progress of many processes with the results of the reports using Pisano. We can see the differences between positive and negative feedback. In this way, we can hear the voice of the customer. - CUSTOMER INSIGHTS MANAGER - CX & ANALYTICS10B+ USDBankingReview Source
A Success Story: Smooth Integration with Pisano
I was really happy with how fast the project delivery process was. The support team responded quickly and was very helpful. The product's interface is user friendly and the customizable features are great. We were able to easily move our Customer Experience processes to the Pisano product because of the quick integration. Customer feedback helps us gain valuable insights. - Consumer&Shopper Insights Manager10B+ USDConsumer GoodsReview Source
Clear Documentation and Well-Planned Training: A Great Onboarding Experience with Pisano
We recently started using Pisano to learn our customers' thoughts on shopping experience and consumable products. Thanks to the product's advanced features and ease of use, we quickly achieved great results and gained customer insights. The product is really very useful.
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