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Logo of Pisano

Pisano

byPisano
in Voice of the Customer Platforms
5.0
2025

Overview

Product Information on Pisano

Updated 13th October 2025

What is Pisano?

Pisano is a software designed to facilitate customer experience management by enabling organizations to collect, analyze, and act on customer feedback across multiple channels. The software offers features such as survey creation, real-time feedback collection, sentiment analysis, and reporting tools that help organizations monitor customer satisfaction and address pain points. Pisano integrates with various communication channels, supports automation for feedback collection, and provides actionable insights to improve service processes and customer engagement. The software aims to help organizations better understand customer needs and enhance decision-making based on data-driven insights, addressing the challenge of creating responsive and efficient customer interaction strategies.

Pisano Pricing

Pisano software offers a subscription-based pricing model with tiered plans that vary based on features, usage limits, and support options. Pricing is typically customized depending on organization size and specific requirements, with options for annual or monthly payment cycles. Additional costs may apply for advanced features or increased usage beyond standard tiers.

Overall experience with Pisano

BUSINESS APPLICATION EXPERT
10B - 30B USD, Manufacturing
FAVORABLE

“we can identify opportunities for improvement by collecting feedback”

5.0
Jul 25, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
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CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Voice of the Customer Platforms

About Company

Company Description

Updated 10th November 2023

Pisano is an all-in-one Experience Management platform that feeds Voice of Customer and Voice of Employee programs back into businesses. Detailed reporting and deep analytic capabilities of Pisano make the companies gain their own superpower: Listening and understanding their customers and employees. To increase experience adoption, Pisano provides the technology to collect omnichannel feedback and orchestrate close-the-loop mechanisms. 

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
London, United Kingdom
Number of employees
51 - 200
Website
https://www.pisano.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Pisano Reviews and Ratings

5.0

(239 Ratings)

Rating Distribution

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • BUSINESS APPLICATION EXPERT
    10B+ USD
    Manufacturing
    Review Source

    we can identify opportunities for improvement by collecting feedback

    5.0
    Jul 25, 2025
    Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.
  • BUSINESS APPLICATION EXPERT
    10B+ USD
    Manufacturing
    Review Source

    we can identify opportunities for improvement by collecting feedback

    5.0
    Jul 25, 2025
    Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.
  • Read All 253 Reviews

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User Sentiment About Pisano
Reviewer Insights for: Pisano
Deciding Factors: Pisano Vs. Market Average
Performance of Pisano Across Market Features

Pisano Likes & Dislikes

Like

The user interfaces are quart user friendly users of all levels can easily use the product. It is a every convenient platform making survey designs in the format we want. When we have questions about the products, we can get very fast responses. This allows us to continue without getting stuck while using the product. Being able to measure the feedback left by our customers with the unique reports provided by Pisano allows us to gain many insights into the future.

Like

The user interfaces are quart user friendly users of all levels can easily use the product. It is a every convenient platform making survey designs in the format we want. When we have questions about the products, we can get very fast responses. This allows us to continue without getting stuck while using the product. Being able to measure the feedback left by our customers with the unique reports provided by Pisano allows us to gain many insights into the future.

Like

The user interfaces are quart user friendly users of all levels can easily use the product. It is a every convenient platform making survey designs in the format we want. When we have questions about the products, we can get very fast responses. This allows us to continue without getting stuck while using the product. Being able to measure the feedback left by our customers with the unique reports provided by Pisano allows us to gain many insights into the future.