Top Qualtrics XM Platform Alternatives & Competitors 2026

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Pisano

Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.

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2. Medallia Experience Cloud

By Medallia

4.5

(124 Ratings)

I have been using Medallia for over 8 years now, and have only good things to say about my experience. Medallia seems to have a pervasive culture of support, consistently providing me with creative solutions to my needs, including sometimes being able to apply logic that allows us to work around our own shortcomings in our data. This kind of flexibility and creativity is unparalleled by other vendor partners. Our CX and EX programs have been welcomed by our frontline and executive teams alike, especially as a major improvement over prior tools we had tried to use. The self-admin features are STELLAR. I'm able to complete most administration myself, keeping my managed services time focused on higher level or more complex work.

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3. Press Ganey Forsta HX Platform

By Press Ganey Forsta

4.6

(119 Ratings)

The service provided is strong; they have a flexible model to accommodate needs of different organizations.

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4. SurveySparrow

By SurveySparrow

4.4

(107 Ratings)

SurveySparrow acts as the voice of our customers. The software simplifies feedback collection and ensures improved customer experience. Through use of the product we are able to manage our online reviews and customer queries in real-time. It allows for progress tracking and comprehensive sentiment analysis.

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5. Chattermill

By Chattermill

4.5

(86 Ratings)

Overall this product is great for analysing large chunks of qualitative data and is a good starting point for customers who are not doing this already. Enagaged team of account managers who are helpful Relative amount of product innovation and updates

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Where Qualtrics XM Platform Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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6. SurveyMonkey Enterprise

By SurveyMonkey

4.3

(81 Ratings)

The tool is helpful in my work. I use it to gather the client's sentiments. It helps in finding what customers expect from our product and in turn helps in building right products. It is used by our team member in product group in other modules too when quick insights need to be captured directly from the actual users of our product. Helps ensure our thoughts are validated from users before we move ahead and build features.

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Where Qualtrics XM Platform Scored Higher

Better at service and support

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7. Jotform Enterprise

By Jotform

4.6

(81 Ratings)

The experience that I have had with jotform is very good. It is friction free, seamless, and super efficient! My favorite part of Jotform is that it is a great alternative to things like Google Forms that require business some very compromising companies.

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Where Qualtrics XM Platform Scored Higher

Better at service and support

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8. Alchemer

By Alchemer

4.5

(80 Ratings)

The product is easy to use, surveys consumers, and collects feedback ratings to help determine how users are engaging with content and improve ratings. Over the past few months, we've been able to easily improve our app store rating and determine what changes need to be made to improve features for users. The customer service team is always happy to help and ensure we're getting the most from our account and our experience.

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Where Qualtrics XM Platform Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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Considering alternatives to Qualtrics XM Platform? See what this market Qualtrics XM Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Qualtrics XM Platform compares to its competitors and find the best software or service for your organization.

1. Pisano

2. Medallia Experience Cloud

3. Press Ganey Forsta HX Platform

4. SurveySparrow

5. Chattermill

6. SurveyMonkey Enterprise

7. Jotform Enterprise

8. Alchemer

Top Alternatives to Qualtrics XM Platform