Overview
Product Information on Alchemer
Updated 5th August 2024
What is Alchemer?
Alchemer Pricing
Alchemer Product Images
Overall experience with Alchemer
MANAGER, UX RESEARCH STRATEGY
1B - 3B USD, Consumer GoodsFAVORABLE
“Reports Offer Useful Insights While Customer Service Enhances Product Utilization”
Site Lead
1B - 3B USD, ManufacturingCRITICAL
“Limited AI Features and Support Reduce Satisfaction Despite Easy Survey Use”
About Company
Company Description
Alchemer provides an intuitive and flexible feedback and data collection platform. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer integrates with existing systems and keeps feedback in the hands of the people who can take the best action. Alchemer serves the needs of CX, marketing, product, digital experience, HR, and market research customers.
Company Details
Year Founded
2006
Head office location
Louisville, Colorado, United States
Number of employees
201 - 500
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Alchemer Reviews and Ratings
- MANAGER, UX RESEARCH STRATEGY1B-10B USDConsumer GoodsReview Source
Reports Offer Useful Insights While Customer Service Enhances Product Utilization
The product is easy to use, surveys consumers, and collects feedback ratings to help determine how users are engaging with content and improve ratings. Over the past few months, we've been able to easily improve our app store rating and determine what changes need to be made to improve features for users. The customer service team is always happy to help and ensure we're getting the most from our account and our experience.
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