Overview
Product Information on Zendesk Support
Updated 13th October 2025
What is Zendesk Support?
Zendesk Support Pricing
Overall experience with Zendesk Support
Technology Support Analyst
<50M USD, IT ServicesFAVORABLE
“Interface Organization and Ticket History Features Enhance Agent Experience and Workflow”
SOCIAL MEDIA STRATEGIST
<50M USD, SoftwareCRITICAL
“Stepping Back in Time: The Zendesk Experience”
About Company
Company Description
Zendesk was founded in 2007 with the aim of revolutionizing customer experience by allowing businesses to shift their customer service to the online world. Zendesk facilities billions of conversations, linking an extensive range of brands with millions of customers via various platforms such as telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Developed in Copenhagen, Denmark, and grown in California, the company now employs a considerable workforce worldwide.
Company Details
Company type
Private
Year Founded
2007
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Annual Revenue
1B-3B USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Zendesk Support Alternatives
Peer Discussions
Zendesk Support Reviews and Ratings
- Technology Support Analyst<50M USDIT ServicesReview Source
Interface Organization and Ticket History Features Enhance Agent Experience and Workflow
I would the experience has been pretty good. As everything written by the customer has become a ticket which helps me well also I can look over the history of the ticket like who has been assigned and the current status.
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