Overview
Product Information on Konnect Insights
Updated 13th October 2025
What is Konnect Insights?
Konnect Insights Pricing
Overall experience with Konnect Insights
Marketing Manager
<50M USD, Services (non-Government)FAVORABLE
“Unified Platform Eases Brand Management but Offers Steep Learning Curve for Beginners”
My overall experience with this tool has been very positive. It combines social listening, analytics, publishing, and customer service in one unified platform, which makes it super easy to manage brand conversations across multiple channels.
Executive Analytics
<50M USD, MediaCRITICAL
“Demystifying the Features of a Potent Social Analytics Product”
I have rated 3stars as the prouct is good for responsing to query as well as good in social analytics of the brand but the service support is kind is not too good
About Company
Company Description
Konnect Insights is a unified customer experience management platform that helps brands to leverage the 4 Pillars of omni-channel CXM, a concept created by Konnect Insights, by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier. It is as all-in-one suite offering social listening + online reputation management (ORM)/community engagement + social CRM + social analytics + social publishing + BI tools & dashboards + surveys + crisis management. It is comprehensive platform that unifies, marketing, analytics, and customer experience trusted by leading brands from various industries.
Company Details
Company type
Private
Year Founded
2012
Head office location
Mumbai, India
Number of employees
51 - 200
Website
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- Marketing Manager<50M USDServices (non-Government)Review Source
Unified Platform Eases Brand Management but Offers Steep Learning Curve for Beginners
My overall experience with this tool has been very positive. It combines social listening, analytics, publishing, and customer service in one unified platform, which makes it super easy to manage brand conversations across multiple channels. - Analyst<50M USDIT ServicesReview Source
Unveiling Sentiment Analysis Techniques on Social Media Platforms
We set up keywords like product name. Twitter, Instagram, blogs and forums, all these platforms mention the brands name. The data is to give the sentiment analysis of how people can give the feedback for the product. Using this platform common customer concerns like pricing, product quality etc. - OPERATIONAL MARKETING MANAGER<50M USDIT ServicesReview Source
Unearthing Brand Dynamics with Konnect Insights: An Introspective Analysis
Konnect Insights is an area of strength for a listening device that offers important bits of knowledge into our internet-based brand presence. In any case, the restricted revealing usefulness obstructs its capacity to make an interpretation of crude information into significant methodologies. - Executive Analytics<50M USDMediaReview Source
Demystifying the Features of a Potent Social Analytics Product
I have rated 3stars as the prouct is good for responsing to query as well as good in social analytics of the brand but the service support is kind is not too good - Social Media Analyst<50M USDServices (non-Government)Review Source
Konnect is lauded for its strong analytics, unified box and through data collection.
Streamlined, Powerful tool, AI generated responsive support. A must efficient for social media analysis
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