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  3. Zoho Social
Logo of Zoho Social

Zoho Social

byZoho
in Social Marketing Management (Transitioning to Social Media Management and Listening)
4.4

Overview

Product Information on Zoho Social

Updated 13th October 2025

What is Zoho Social?

Zoho Social is a software designed for social media management, catering to businesses and organizations that require streamlined coordination across multiple social platforms. The software enables users to schedule posts, monitor engagement, analyze performance metrics, and collaborate within teams to manage content workflows. It facilitates tracking audience interactions, measuring campaign effectiveness, and responding to messages from an integrated dashboard. Zoho Social addresses the business challenge of maintaining consistent and effective social media presence, providing features for publishing, tracking, and reporting activities that support marketing and communication objectives in digital environments.

Zoho Social Pricing

Zoho Social is software that offers tiered subscription plans, with pricing based on features, the number of brands managed, and access for users. The software provides monthly and annual billing options, with higher tiers including advanced analytics, collaboration tools, and additional brand management capabilities. A free trial is available before selecting a paid plan.

Overall experience with Zoho Social

Manager, Customer Service and Support
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Optimize Your Business Social Media with Zoho Social”

5.0
Feb 8, 2025
Zoho Social is social media management tool that help our business in optimizing our social media posting, scheduling, monitoring, check engagement and analyzing the performance across multiple channels. it have very good features like smart scheduling, social listing, content calendar and a very detailed analytics report of multiple platforms under one roof. it allow team collaboration so that we can provide access to our team member with limited controls to design, scheduling, approval and publishing the post. It provided real time tracking of the brand mentions, engagement and analytics report. Overall Zoho social is a very good tool to manage your business social media under a single platform, you do not have to use multiple platforms individually to post to different channels like Facebook, Instagram, LinkedIn, X, Google my business, youtube, WhatsApp Etc. Zoho social helps deduce our efforts in managing social media channels individually, we can manage all tools under one roof, it easily integrates with Canva also which makes it easy to design the post and also a very cost effective tool and integrates with the Zoho CRM and other Zoho tools.
ACCOUNT MANAGER
50M - 250M USD, Media
CRITICAL

“Average tool, however it is improving gradually”

3.0
Mar 8, 2024
The experience is average, does the required job. There is nothing different in this tool, reports, insights and analytics are similar to a normal tool that we use. There is a limitation for data crawling.

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoho Social
Deciding Factors: Zoho Social Vs. Market Average
Performance of Zoho Social Across Market Features

Zoho Social Likes & Dislikes

Like

Easy to use, integration of the Zoho CRM, Canva and overall cost

Like

I liked that the platforms is covered, classifying conversations is nice and downloaded data gives you all required information.

Like

Clean and easy analytics make it best; you don't have to bother so much; also, it's cost-effective

Dislike

Overall works very good, nothing to dislike

Dislike

The UI needs improvement, the should be some advanced functionalities and AI intregation is still in process.

Dislike

it works very well, don't have anything to tell which I don't like

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Peer Discussions

Zoho Social Reviews and Ratings

4.4

(343 Ratings)

Rating Distribution

5 Star
48%
4 Star
45%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Customer Service and Support
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Optimize Your Business Social Media with Zoho Social

    5.0
    Feb 8, 2025
    Zoho Social is social media management tool that help our business in optimizing our social media posting, scheduling, monitoring, check engagement and analyzing the performance across multiple channels. it have very good features like smart scheduling, social listing, content calendar and a very detailed analytics report of multiple platforms under one roof. it allow team collaboration so that we can provide access to our team member with limited controls to design, scheduling, approval and publishing the post. It provided real time tracking of the brand mentions, engagement and analytics report. Overall Zoho social is a very good tool to manage your business social media under a single platform, you do not have to use multiple platforms individually to post to different channels like Facebook, Instagram, LinkedIn, X, Google my business, youtube, WhatsApp Etc. Zoho social helps deduce our efforts in managing social media channels individually, we can manage all tools under one roof, it easily integrates with Canva also which makes it easy to design the post and also a very cost effective tool and integrates with the Zoho CRM and other Zoho tools.
  • CTO
    50M-1B USD
    IT Services
    Review Source

    Zoho Social: A Comprehensive Tool for Managing Your Online Presence

    5.0
    Jan 24, 2025
    Zoho social is a social media handling platform by Zoho for managing all social media content from different channels in a single go, we can connect different social media accounts with Zoho like Facebook, Instagram, LinkedIn, and Twitter (X), Pinterest, WhatsApp, Threads, and many other social media accounts. With Zoho Social, you can post on all connected platforms in one click, check the analytics of diffrent platforms all together, and even manage messaging as well . Overall, a very good tool for social media engagement, analytics, scheduling posts, etc. You can also connect it with ChatGPT for the generation of captions.
  • MARKETING MANAGER
    50M-1B USD
    Transportation
    Review Source

    A Great Social Media Marketing and Management Solution

    5.0
    Jan 13, 2025
    We have drastically increased our social media presence and pushed our marketing campaigns to greater heights thanks to Zoho Social.
  • HEAD OF MARKETING AND COMMUNICATIONS
    <50M USD
    Software
    Review Source

    Streamlining Social Media Efforts with Zoho Social Platform

    5.0
    Sep 11, 2024
    We implemented Zoho Social to help us manage our social media marketing efforts. The platform is intuitive and easy to use. After deploying Zoho Social, we are much more organized in our SMM campaigns and have greater insights and transparency for the management team. The tool enables the marketing team to collaborate, plan, schedule, and monitor social media posts and activity.
  • ACCOUNT MANAGER
    50M-1B USD
    Media
    Review Source

    Average tool, however it is improving gradually

    3.0
    Mar 7, 2024
    The experience is average, does the required job. There is nothing different in this tool, reports, insights and analytics are similar to a normal tool that we use. There is a limitation for data crawling.
...
Showing Result 1-5 of 343

Recommended Gartner Research

  • Market Guide for Social Marketing Management (Transitioning to Social Media Management and Listening)

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