Overview
Product Information on Sprout Social
What is Sprout Social?
Sprout Social Pricing
Overall experience with Sprout Social
“Managing Large-Scale Social Accounts Simplified ”
“Expensive, Poor Usability, Questionable ROI, and Terrible Customer Service”
About Company
Company Description
Sprout Social is a company that concentrates on delivering social media management and analytics software solutions. The software developed by Sprout Social helps numerous brands obtain in-depth social data which they can employ to stimulate quicker and more intelligent business outcomes. The company's comprehensive suite of solutions includes publishing and engagement features, customer support, advocacy and artificial intelligence-infused business intelligence. This software operates across an extensive range of social media channels and digital platforms.
Company Details
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Key Insights
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Reviewer Insights for: Sprout Social
Performance of Sprout Social Across Market Features
Sprout Social Likes & Dislikes
The segmentation features Team structure Ease if usage How well it declutters the content
It has an exhaustive list of features and intergration with the major social media platforms.
The ability to add social listening provides a path to more in-depth insights than you can get on the majority of platforms, including Meta's native reporting.
It is expensive Charges me in Dollars Difficult to reach real people at their end for any urgent support
It's very expensive, has poor usability, hides advertised features behind paywalls, delivers questionable ROI, and provides terrible customer service.
We've had some issues with access to certain features, such as API usage. Customer support isn't always helpful, even on basic issues like feature access.
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Peer Discussions
Sprout Social Reviews and Ratings
- MARKETING MANAGER50M-1B USDMediaReview Source
Managing Large-Scale Social Accounts Simplified
We have been using it for all our ORM needs. We have more than 30 social media accounts with millions of followers which makes it very difficult to keep a track if produxt enquiries, leads, complaints etc from the clutter. Sprout does an excellent job in helping it segregate and create a flow - Performance Marketing Associate Manager<50M USDRetailReview Source
Enhanced Workflow and Reporting with Some Difficulties in Feature Accessibility
The sprout team was great to work with throughout the setup process. The product has helped out social team organize their workflow, and enhanced our reporting insights. - Director of Marketing1B-10B USDHealthcare and BiotechReview Source
Social Media Management Simplified With Easy Reporting and Scheduling Tools
Working with Spout is easy. We do a lot of social media for my company and my sprout account looks at X & linkedin and provides a handy dandy report that I use with my team to product call to actions to boost my engagement rates. The report is easy to read and very useful. - Manager Customer Experience50M-1B USDIT ServicesReview Source
Great AI-Powered Influencer Tool
Influencer Tool that hits our needs perfectly, gives us the ability to discover and vet potential influencers for collaborations - Account Executive50M-1B USDSoftwareReview Source
Sprout: A Tool for Easy, Seamless Social Network Posting
sprout is easy to use and helps any org seamlessly post to social networks.