Overview
Product Information on Sprout Social
What is Sprout Social?
Sprout Social Pricing
Overall experience with Sprout Social
“Social Media Management Simplified With Easy Reporting and Scheduling Tools”
“Expensive, Poor Usability, Questionable ROI, and Terrible Customer Service”
About Company
Company Description
Sprout Social is a company that concentrates on delivering social media management and analytics software solutions. The software developed by Sprout Social helps numerous brands obtain in-depth social data which they can employ to stimulate quicker and more intelligent business outcomes. The company's comprehensive suite of solutions includes publishing and engagement features, customer support, advocacy and artificial intelligence-infused business intelligence. This software operates across an extensive range of social media channels and digital platforms.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Sprout Social
Performance of Sprout Social Across Market Features
Sprout Social Likes & Dislikes
I love that you can plan out social media posts with ease. This requires you to not be there and use this future to plan ahead. This is also great because it appears that you are posting all the time.
Read Full ReviewIt has an exhaustive list of features and intergration with the major social media platforms.
Read Full ReviewThe ability to add social listening provides a path to more in-depth insights than you can get on the majority of platforms, including Meta's native reporting.
Read Full Review
I with it had AI function to tell me more about my analytics. it produces data but what should I do with the data?
Read Full ReviewIt's very expensive, has poor usability, hides advertised features behind paywalls, delivers questionable ROI, and provides terrible customer service.
Read Full ReviewWe've had some issues with access to certain features, such as API usage. Customer support isn't always helpful, even on basic issues like feature access.
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Peer Discussions
Sprout Social Reviews and Ratings
- Director of Marketing1B-10B USDHealthcare and BiotechReview Source
Social Media Management Simplified With Easy Reporting and Scheduling Tools
Working with Spout is easy. We do a lot of social media for my company and my sprout account looks at X & linkedin and provides a handy dandy report that I use with my team to product call to actions to boost my engagement rates. The report is easy to read and very useful. - Performance Marketing Associate Manager<50M USDRetailReview Source
Enhanced Workflow and Reporting with Some Difficulties in Feature Accessibility
The sprout team was great to work with throughout the setup process. The product has helped out social team organize their workflow, and enhanced our reporting insights. - Manager Customer Experience50M-1B USDIT ServicesReview Source
Great AI-Powered Influencer Tool
Influencer Tool that hits our needs perfectly, gives us the ability to discover and vet potential influencers for collaborations - Account Executive50M-1B USDSoftwareReview Source
Sprout: A Tool for Easy, Seamless Social Network Posting
sprout is easy to use and helps any org seamlessly post to social networks. - Marketing Manager50M-1B USDMiscellaneousReview Source
Best Tool For Social Media Management and Marketing
Sprout Social makes handling/managing our business social media pages easy. From scheduling posts and ads to engaging in meaningful conversations, the software has pushed our business presence to the next level.