Overview
Product Information on Sprout Social
Updated 13th October 2025
What is Sprout Social?
Sprout Social Pricing
Overall experience with Sprout Social
MARKETING MANAGER
50M - 250M USD, MediaFAVORABLE
“Managing Large-Scale Social Accounts Simplified ”
We have been using it for all our ORM needs. We have more than 30 social media accounts with millions of followers which makes it very difficult to keep a track if produxt enquiries, leads, complaints etc from the clutter. Sprout does an excellent job in helping it segregate and create a flow
CEO
<50M USD, TransportationCRITICAL
“Expensive, Poor Usability, Questionable ROI, and Terrible Customer Service”
Unfortunately, we ended up regretting our decision to use Sprout Social. It's very expensive. It has poor usability. Advertised features are often behind paywalls. It delivered questionable RO. What really put the nail in the coffin for us was the poor customer service. We missed our automatic annual renewal date by a few weeks, and despite wanting to cancel, they insisted we'd have to pay for the full year, whether we used the software or not. To us, that says everything about the company. If you need to trap people into your product, it must not be that good. Buyer beware. There seems to be superior alternatives, that cost less, and are more customer friendly.
About Company
Company Description
Sprout Social is a company that concentrates on delivering social media management and analytics software solutions. The software developed by Sprout Social helps numerous brands obtain in-depth social data which they can employ to stimulate quicker and more intelligent business outcomes. The company's comprehensive suite of solutions includes publishing and engagement features, customer support, advocacy and artificial intelligence-infused business intelligence. This software operates across an extensive range of social media channels and digital platforms.
Company Details
Company type
Public
Year Founded
2010
Head office location
Chicago, United States
Number of employees
1001 - 5000
Website
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- MARKETING MANAGER50M-1B USDMediaReview Source
Managing Large-Scale Social Accounts Simplified
We have been using it for all our ORM needs. We have more than 30 social media accounts with millions of followers which makes it very difficult to keep a track if produxt enquiries, leads, complaints etc from the clutter. Sprout does an excellent job in helping it segregate and create a flow - Performance Marketing Associate Manager<50M USDRetailReview Source
Enhanced Workflow and Reporting with Some Difficulties in Feature Accessibility
The sprout team was great to work with throughout the setup process. The product has helped out social team organize their workflow, and enhanced our reporting insights. - Director of Marketing1B-10B USDHealthcare and BiotechReview Source
Social Media Management Simplified With Easy Reporting and Scheduling Tools
Working with Spout is easy. We do a lot of social media for my company and my sprout account looks at X & linkedin and provides a handy dandy report that I use with my team to product call to actions to boost my engagement rates. The report is easy to read and very useful. - Manager Customer Experience50M-1B USDIT ServicesReview Source
Great AI-Powered Influencer Tool
Influencer Tool that hits our needs perfectly, gives us the ability to discover and vet potential influencers for collaborations - Account Executive50M-1B USDSoftwareReview Source
Sprout: A Tool for Easy, Seamless Social Network Posting
sprout is easy to use and helps any org seamlessly post to social networks.
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