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  3. Lexalytics
Logo of Lexalytics

Lexalytics

byLexalytics
in Sentiment Analysis Tools
4.0

Overview

Product Information on Lexalytics

Updated 13th October 2025

What is Lexalytics?

Lexalytics is a software that enables organizations to analyze and interpret unstructured text data through natural language processing and machine learning techniques. The software provides features such as sentiment analysis, entity recognition, categorization, intent detection, and summarization, allowing users to extract insights from sources including customer reviews, social media, and internal documents. Lexalytics addresses the business problem of managing and understanding large volumes of text data by automating the process of data extraction and analysis, supporting decision-making and trend identification within organizations.

Lexalytics Pricing

Lexalytics software utilizes a pricing model based on usage volume and deployment options, offering charges according to the number of documents analyzed, with variants for on-premise and cloud deployments. Pricing generally scales with required processing capacity, customization, and support requirements. Subscription terms and enterprise agreements are available for larger implementations.

Overall experience with Lexalytics

MARKETING MANAGER
50M - 250M USD, Manufacturing
FAVORABLE

“Detailed Insights Praised Despite Limited Customization and Complex Analytics Features”

4.0
Nov 6, 2025
It is easy to use and it captures tone quite well and context to text accurately
ASSISTANT MANAGER
250M - 500M USD, Miscellaneous
CRITICAL

“Lexalytics - Easy text mining and analysis”

3.0
Dec 5, 2023
Tool offers an easy and quick way to generate meaningful insights and sentiments from a large unstructured data. Easy to process feedback, surveys and comments for final insight generation helping in understanding the client's requirements.

About Company

Company Description

Updated 7th December 2023

Lexalytics is a company specialized in tackling complex challenges in the field of text analytics and natural language processing. The variety of use cases it addresses ranges from social listening to survey analysis. The company's main product, the Lexalytics Intelligence Platform, provides immediate solutions with a comprehensive approach.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Amherst, United States
Number of employees
11 - 50
Website
https://www.lexalytics.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lexalytics
Performance of Lexalytics Across Market Features

Lexalytics Likes & Dislikes

Like

It is easy to use, it is quite accurate and it gives detailed insights, tool is quite clear, and have actionable analytics

Like

Can handle large amount of data. Visually appealing, generates charts and graphs for better consumption and understanding. Good support team. No setup fee required.

Like

The first and foremost feature which grabs the attention of the user is the flagship product Salience which provides support for multi-lingual text analytics which is able to extract useful insights out of social media and market research.

Dislike

Limited customization, some deeper analystics options require deeper knowledge and is time taking

Dislike

Integration with other software is a bit tricky and time consuming. Processing time is more in case of large datasets. More hand on training required to understand and learn all the features.

Dislike

The product is not suitable for smaller educational institutions or individual researchers who have limited budgets. The integration with commonly used software products in the educational industry are also limited. The steep learning curve can hinder quick adoption and effective utilization of the platform, particularly in the educational settings where users may not have extensive technical backgrounds.

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Peer Discussions

Lexalytics Reviews and Ratings

4.0

(13 Ratings)

Rating Distribution

5 Star
38%
4 Star
38%
3 Star
23%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.9

Service & Support

4.2

Product Capabilities

4.1

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MARKETING MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Detailed Insights Praised Despite Limited Customization and Complex Analytics Features

    4.0
    Nov 6, 2025
    It is easy to use and it captures tone quite well and context to text accurately
  • Director of Data and Analytics
    Gov't/PS/Ed
    Education
    Review Source

    Lexalytics: Revolutionizing Educational Research With NLP

    4.0
    Jan 16, 2025
    Lexalytics offers a platform that is highly robust and also greatly enhances educational research and administrative decision making. Natural Language Processing is utilized to perfection to gauge public opinion out of publicly available reviews and private feedback.
  • ASSISTANT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    Lexalytics - Easy text mining and analysis

    3.0
    Dec 5, 2023
    Tool offers an easy and quick way to generate meaningful insights and sentiments from a large unstructured data. Easy to process feedback, surveys and comments for final insight generation helping in understanding the client's requirements.
  • CUSTOMER INSIGHTS MANAGER.
    1B-10B USD
    Finance (non-banking)
    Review Source

    Lexalytics is helping us generate more insights from complex textual sources.

    5.0
    Aug 27, 2023
    We are using Lexalytics to extract insights and meaningful information from unstructured text data such as social media posts, public surveys, online customer reviews and other textual sources. Lexalytics ability to combine machine learning techniques with natural langauge processing, for effective analysis of textual contents makes it our preferred text analytics platform.
  • DATA SCIENCE AND ANALYTICS PROFESSIONAL
    50M-1B USD
    Banking
    Review Source

    Lexalytics : NLP tool for text mining

    4.0
    May 12, 2023
    Lexalytics is a natural language processing (NLP) and artificial intelligence tool for helping business make sense of their text data. It easy to use and customizable
Showing Result 1-5 of 13

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