Overview
Product Information on LifePRO
What is LifePRO?
LifePRO Pricing
Overall experience with LifePRO
“EXL LifePRO has brought the functionality of the classical platform in to the 21st century”
“Specialized, flexible but sometimes complicated.”
About Company
Company Description
EXL is a data analytics and digital operations and solutions company. It partners with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to generate insights from data and deliver outcomes for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. Recognizing that businesses have unique needs, cultures, goals, and existing technological set-ups, EXL emphasizes collaboration and flexibility in its approach. EXL also aids in the scaling of AI, Generative AI and digital usage, redesigning operating models for added efficiency, and facilitating quicker, more effective decision-making. EXL looks into the entire value chain of a business to integrate impactful strategies and deliver successful outcomes that align with the goals of the business.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: LifePRO
Performance of LifePRO Across Market Features
LifePRO Likes & Dislikes
EXL LifePRO's commitment to their client community is one defining attribute of the product. Customers are extremely engaged in EXL's roadmap and are given the opportunity to provide direction for the product. The strong client community helps drive the overall success of the product with the partnership of EXL.
It offers a variety of functions related to administration, accounting, and claims needs.
The EXL team is very helpful and knowledgeable when we need help with the LifePRO platform. EXL engages the client community when making enhancements to the LifePRO platform and uses their feedback. We can administer all of our products on LifePRO.
N/A
Requires a lot of specific knowledge for routine tasks, running some reports is slow or causes the program to freeze or terminate, cannot warn of or display tax-related possible errors
We are looking forward to switching to the web based platform as the classic version is not organized as intuitively. I think it would be nice if the web user interface could be customized to suit the individual user's preferences. We have struggled with how long our nightly cycles take. EXL is helping us to optimize this process.
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Peer Discussions
LifePRO Reviews and Ratings
- FINANCE MANAGER<50M USDInsurance (except health)Review Source
Specialized, flexible but sometimes complicated.
It is useful for somewhat simple life and annuity products. More current, complex products require a lot of assistance it seems. - Application Director1B-10B USDInsurance (except health)Review Source
EXL LifePRO has brought the functionality of the classical platform in to the 21st century
LifePRO has always been a functionality rich platform to support insurance and annuity business. In recent years it has undergone a digital transformation that is making it a modern platform that is easier to integrate via expanded web service offerings to support evolving business needs. EXL LifePRO is very responsive to client feedback and direction on their overall architecture. A large investment has been made in to the product and it has been paying dividends for clients. - Technical Analyst50M-1B USDInsurance (except health)Review Source
EXL provides great service for the LifePRO platform.
EXL has made a lot of improvements to the LifePRO platform over the last few years. - Assistant Vice President1B-10B USDInsurance (except health)Review Source
LifePRO Customer Review
We are pleased overall with the solution, the strong user community, and the partnership with the vendor. - TLB Head of IT & PMO50M-1B USDInsurance (except health)Review Source
Mature, Flexible, Open
Mature product and customer experience based vendor.

