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Logo of LifePRO

LifePRO

byEXL
in Life Policy Administration Systems, Americas
3.8

Overview

Product Information on LifePRO

Updated 13th October 2025

What is LifePRO?

LifePRO is a software designed to support life insurance policy administration for insurers and related organizations. The software provides features such as policy management, billing, claims administration, agent and commission management, and product configuration. It automates the processing of life, health, and annuity insurance policies, allowing institutions to manage the entire policy lifecycle from issuance to claims settlement. LifePRO helps address business challenges related to operational efficiency, regulatory compliance, and data accuracy by centralizing policy information, reducing manual processes, and facilitating reporting. The software integrates with core business systems to offer end-to-end administrative solutions for insurance providers.

LifePRO Pricing

LifePRO software utilizes a modular pricing model based on chosen features and the scale of use. The software is offered through term-based licensing agreements, with pricing dependent on the number of users, selected modules, and deployment options. Implementation and support services are typically priced separately from ongoing software licensing fees.

Overall experience with LifePRO

Application Director
3B - 10B USD, Insurance (except health)
FAVORABLE

“EXL LifePRO has brought the functionality of the classical platform in to the 21st century”

4.0
Jul 13, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
FINANCE MANAGER
<50M USD, Insurance (except health)
CRITICAL

“Specialized, flexible but sometimes complicated.”

3.0
Mar 21, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 25th July 2024

EXL is a data analytics and digital operations and solutions company. It partners with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to generate insights from data and deliver outcomes for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. Recognizing that businesses have unique needs, cultures, goals, and existing technological set-ups, EXL emphasizes collaboration and flexibility in its approach. EXL also aids in the scaling of AI, Generative AI and digital usage, redesigning operating models for added efficiency, and facilitating quicker, more effective decision-making. EXL looks into the entire value chain of a business to integrate impactful strategies and deliver successful outcomes that align with the goals of the business.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
New York, United States
Number of employees
10001+
Annual Revenue
1B-3B USD
Website
http://www.exlservice.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

LifePRO Reviews and Ratings

3.8

(25 Ratings)

Rating Distribution

5 Star
24%
4 Star
52%
3 Star
24%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • FINANCE MANAGER
    <50M USD
    Insurance (except health)
    Review Source

    Specialized, flexible but sometimes complicated.

    3.0
    Mar 21, 2024
    It is useful for somewhat simple life and annuity products. More current, complex products require a lot of assistance it seems.
  • FINANCE MANAGER
    <50M USD
    Insurance (except health)
    Review Source

    Specialized, flexible but sometimes complicated.

    3.0
    Mar 21, 2024
    It is useful for somewhat simple life and annuity products. More current, complex products require a lot of assistance it seems.
  • Read All 25 Reviews

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Recommended Gartner Insights

  • Market Guide for Life Policy Administration Systems, Americas
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Reviewer Insights for: LifePRO
Performance of LifePRO Across Market Features

LifePRO Likes & Dislikes

Like

EXL LifePRO's commitment to their client community is one defining attribute of the product. Customers are extremely engaged in EXL's roadmap and are given the opportunity to provide direction for the product. The strong client community helps drive the overall success of the product with the partnership of EXL.

Like

EXL LifePRO's commitment to their client community is one defining attribute of the product. Customers are extremely engaged in EXL's roadmap and are given the opportunity to provide direction for the product. The strong client community helps drive the overall success of the product with the partnership of EXL.

Like

EXL LifePRO's commitment to their client community is one defining attribute of the product. Customers are extremely engaged in EXL's roadmap and are given the opportunity to provide direction for the product. The strong client community helps drive the overall success of the product with the partnership of EXL.

Dislike

Requires a lot of specific knowledge for routine tasks, running some reports is slow or causes the program to freeze or terminate, cannot warn of or display tax-related possible errors

Dislike

Requires a lot of specific knowledge for routine tasks, running some reports is slow or causes the program to freeze or terminate, cannot warn of or display tax-related possible errors

Dislike

Requires a lot of specific knowledge for routine tasks, running some reports is slow or causes the program to freeze or terminate, cannot warn of or display tax-related possible errors