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  3. Lumen Unified Communications and Collaboration
Logo of Lumen Unified Communications and Collaboration

Lumen Unified Communications and Collaboration

byLumen
in
4.4

Overview

Product Information on Lumen Unified Communications and Collaboration

Updated 13th October 2025

What is Lumen Unified Communications and Collaboration?

Lumen Unified Communications and Collaboration is a software that integrates voice, video, messaging, and conferencing capabilities into a single platform to support enterprise communication needs. The software enables users to connect and collaborate in real time across multiple devices and locations, facilitating seamless information sharing and productive teamwork. It features tools for instant messaging, file sharing, video meetings, and telephony, which help streamline business workflows and enhance responsiveness. The software addresses the business problem of fragmented communications by providing a unified solution that supports collaboration and operational efficiency, making it suitable for organizations seeking to improve connectivity among remote and onsite teams.

Lumen Unified Communications and Collaboration Pricing

Lumen Unified Communications and Collaboration software offers a pricing model based on user subscriptions, which may vary depending on selected features, seat counts, and service levels. The software typically includes monthly or annual payment options, with pricing tiers structured by usage requirements, bundled capabilities, and integrated communications tools. Add-on features and customization may influence the overall cost for organizations.

Overall experience with Lumen Unified Communications and Collaboration

CHIEF INFORMATION OFFICER
500M - 1B USD, Services (non-Government)
FAVORABLE

“Great network provider ”

5.0
Oct 18, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT DIRECTOR
<50M USD, IT Services
CRITICAL

“system works communications packages with many different options. has a vast reach. ”

3.0
Jun 28, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 31st January 2024

Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1968
Head office location
Monroe, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.lumen.com

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Peer Discussions

Lumen Unified Communications and Collaboration Reviews and Ratings

4.4

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
25%
3 Star
25%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • CHIEF INFORMATION OFFICER
    50M-1B USD
    Services (non-Government)
    Review Source

    Great network provider

    5.0
    Oct 18, 2022
    we have truly enjoyed the lumen sip services. the services team was able to onboard us within required timeframe
  • CHIEF INFORMATION OFFICER
    50M-1B USD
    Services (non-Government)
    Review Source

    Great network provider

    5.0
    Oct 18, 2022
    we have truly enjoyed the lumen sip services. the services team was able to onboard us within required timeframe
  • Read All 4 Reviews

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Lumen Unified Communications and Collaboration Likes & Dislikes

Like

uptime and performance are fantastic

Like

uptime and performance are fantastic

Like

uptime and performance are fantastic

Dislike

billing, also inconsistency of service, sometimes you get a great project manager other times you are the project manager.

Dislike

billing, also inconsistency of service, sometimes you get a great project manager other times you are the project manager.

Dislike

billing, also inconsistency of service, sometimes you get a great project manager other times you are the project manager.

Reviewer Insights for: Lumen Unified Communications and Collaboration