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  1. Home
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  3. Lumera
Logo of Lumera

Lumera

byLumera
in Life Insurance Policy Administration Systems, Europe
4.0

Overview

Product Information on Lumera

Updated 13th October 2025

What is Lumera?

Lumera is a software designed for the management and administration of life and pension insurance products. It automates policy administration, premium collection, claims processing, and regulatory reporting. The software facilitates integration with third-party systems and supports digital transformation strategies by enabling flexible configuration of insurance products and workflows. Lumera addresses business challenges related to compliance, operational efficiency, and legacy system modernization by providing tools to streamline administrative processes and support accurate data management across various insurance portfolios.

Lumera Pricing

Lumera software utilizes a subscription-based pricing model which is typically based on factors such as the scope of modules selected, number of users or policies managed, and integration requirements. Pricing details may be customized according to client needs, often quoted upon request, and may include fees for initial implementation, ongoing support, and upgrades.

Overall experience with Lumera

IT-chef
50M - 250M USD, Insurance (except health)
FAVORABLE

“Reliable partner and a stable product”

4.0
Oct 8, 2021
My overall experience is very good. It is a stable product, and reliable staff. The arcitechture has to be modernized, because it is not cloud native.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

The company, recognized as a crucial player in the insurtech sphere, is dedicated to advocating for and initiative continuous digital transformations specifically within the life and pensions industry. The primary business challenge it addresses involves facilitating a seamless transition to a digital environment for firms operating in these sectors.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Stockholm, Sweden
Number of employees
201 - 500
Annual Revenue
<50M USD
Website
https://www.lumera.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lumera
Performance of Lumera Across Market Features

Lumera Likes & Dislikes

Like

The products stability. The reliable staff. Knowledge in swedish rules.

Like

a) Product configuration: is easy and regulatory is taken care of in the standard system b) Knowledge of people: Lumera specialists have deep and service-minded competence, in general. Behaviour towards customer requirements: very good understanding for the customer needs, and mostly also priceworthy.

Like

- System availablity - Very large set of product capablities - Coherent to input från customers regarding service offerings

Dislike

Monolithic arcitechture. Structured API Management.

Dislike

a) Quality and Usability of UI: not state of the art. b) Responsiveness: shared specialists with other customers sometimes results in delays

Dislike

- Ability to integrate to other systems in a cost efficient way - Insurance Product configuration (by customer) is not intuitive enough - Deployment requires down time

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Peer Discussions

Lumera Reviews and Ratings

4.0

(8 Ratings)

Rating Distribution

5 Star
25%
4 Star
75%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

3.8

Service & Support

4.3

Product Capabilities

4.0

Filter Reviews
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  • IT-chef
    50M-1B USD
    Insurance (except health)
    Review Source

    Reliable partner and a stable product

    4.0
    Oct 8, 2021
    My overall experience is very good. It is a stable product, and reliable staff. The arcitechture has to be modernized, because it is not cloud native.
  • unknownTitle
    50M-1B USD
    Insurance (except health)
    Review Source

    Comprehensive system covering functions in the swedish life insurance market

    4.0
    May 14, 2021
    Integration and deployment: quite easy to integrate with the Lumera system, even though life insurance knowledge is required and a bit of learning Service and support: service minded Lumera specialists Product capabilities: standard system capabilities have covered our needs, in general, with few gaps.
  • Head Of Business Area Private
    1B-10B USD
    Insurance (except health)
    Review Source

    Knowledable vendor with very capable product

    4.0
    May 7, 2021
    Very high level of insurance knowledge in the organisation. Easy to do business with. Product offers a wide range of possibilites.
  • Business Owner
    50M-1B USD
    Insurance (except health)
    Review Source

    Reliable and cost-effective standard application. Knowledgeable staff

    4.0
    May 12, 2021
    Experienced and knowledgeable staff. Focused on helping the customer when new needs arise. Reliable standard application.
  • System Manager
    1B-10B USD
    Banking
    Review Source

    Lumera is a very good vendor and their system is a high quality product

    4.0
    Apr 30, 2021
    Lumera is well functioning and competent vendor, which put effort into knowing it's customer and the customer's system- and business setup. As a long-standing customer we have a very functional working relationship with Lumera.
Showing Result 1-5 of 8

Recommended Gartner Research

  • Critical Capabilities for Life Insurance Policy Administration Systems, Europe
  • Magic Quadrant for Life Insurance Policy Administration Systems, Europe

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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