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  1. Home
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  3. ManageEngine ADSelfService Plus
Logo of ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus

byManageEngine
in Password Management Tools
4.5

Overview

Product Information on ManageEngine ADSelfService Plus

Updated 13th October 2025

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is an identity security software that offers self-service password management and account unlock capabilities for Active Directory, Microsoft 365 and other enterprise applications. The software provides features such as password reset and account unlock via web and mobile interfaces, multi-factor authentication for logins, self-update of personal information in directory services and real-time notifications for password expiration. Among its functionalities, it aims to reduce help desk calls and administrative effort while helping organizations comply with password policies and security protocols. The software seeks to address issues related to user productivity and IT workload by automating routine account management tasks and strengthening user authentication processes.

ManageEngine ADSelfService Plus Pricing

ManageEngine ADSelfService Plus software uses a subscription-based pricing model with different editions, where charges are determined by the number of domain users managed. The software is offered as both on-premises and cloud options, and pricing varies based on features selected and user count, with additional costs for certain advanced functionalities.

Overall experience with ManageEngine ADSelfService Plus

IT MANAGER
250M - 500M USD, Healthcare and Biotech
FAVORABLE

“Streamlined IT Security and Access Management With Some Integration Challenges”

4.0
Nov 26, 2025
Solid choice for organizations looking to improve their IT security posture and streamline user access management. Its comprehensive features, ease of use, reliable performance and excellent support make it a valuable tool for reducing IT workload
SECURITY ARCHITECT
<50M USD, Healthcare and Biotech
CRITICAL

“Simple tool for AD self service, thought mainly for small companies”

3.0
Dec 16, 2022
We use it integrated to Google SSO via saml to provide a way for our users to modify their AD passwords online

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ManageEngine ADSelfService Plus
Performance of ManageEngine ADSelfService Plus Across Market Features

ManageEngine ADSelfService Plus Likes & Dislikes

Like

The easy setup, good best practice videos and English support are very helpful.

Like

The speed of deployment when you start form AWS marketplace, the way it integrates with AD, supporting several forests, it support for both desktop and mobile experiences

Like

Its ease of configuration and tool management, in addition to its large number of integrations.

Dislike

Update process via batch files, integrations to other software is sometimes difficult

Dislike

The support, it is difficult to make them understand the real issue, the lack of integration out of the box with AWS LB, even when they sell it in their marketplace, and that you can't provide for some flows the same experience for desktop and mobile

Dislike

Some menus that should be together are in other tabs, but it is still easy to manage the tool

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Peer Discussions

ManageEngine ADSelfService Plus Reviews and Ratings

4.5

(34 Ratings)

Rating Distribution

5 Star
50%
4 Star
38%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.7

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT MANAGER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Streamlined IT Security and Access Management With Some Integration Challenges

    4.0
    Nov 26, 2025
    Solid choice for organizations looking to improve their IT security posture and streamline user access management. Its comprehensive features, ease of use, reliable performance and excellent support make it a valuable tool for reducing IT workload
  • Analyst
    <50M USD
    Manufacturing
    Review Source

    AdSelfService Plus - makes everyday life easier for employees

    5.0
    Nov 11, 2024
    Very intuitive tool for users who need to change and unlock their password without the help of Service Desk.
  • IT ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Streamlining password management with security in mind.

    4.0
    Sep 17, 2024
    My overall experience with AdSelfservice plus has been positive, offering seamless and secure Self-Service password management solutions.
  • Director of IT
    Gov't/PS/Ed
    Education
    Review Source

    ADSelf-Service is a LifeSaver!

    4.0
    Oct 10, 2023
    ManageEngines ADSelf-Service has been a great tool used within our environment. The feature set is robust enough to handle our technical challenges, yet intuitive enough to work with some of our novice users.
  • IT SYSTEMS AND INFRASTRUCTURE SPECIALIST
    50M-1B USD
    Consumer Goods
    Review Source

    This product adds value to any system admin, templates makes the process much quicker.

    5.0
    Jul 10, 2023
    ADSelfService is flexible and easy to use once you understand.
...
Showing Result 1-5 of 37

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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