Overview
Product Information on Metalogix ControlPoint
What is Metalogix ControlPoint?
Metalogix ControlPoint Pricing
Overall experience with Metalogix ControlPoint
“Metalogix ControlPoint FTW”
“Terrible Experience - from Purchasing to Implementation, nothing went as expected”
About Company
Company Description
Quest Software enables enterprises to unlock the promise of AI by helping to build a foundation of AI-ready data, AI-powered identity and endpoint security and modern cloud-native platforms. Companies use Quest solutions to drive transformation, minimize risk and unlock the full value of their data.
Company Details
Do You Manage Peer Insights at Quest?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Metalogix ControlPoint
Metalogix ControlPoint Likes & Dislikes
The user interface and ease of use.
n/a
Policy tools for goverance
Improved training videdos and documenation (sometimes docuemnation was a little unclear, but a seasoned SharePoint Administrator should be able to figure out).
Convoluted & slow tech support. Unprofessional procurement and billing.
reports on usage is very basic. Now as SharePoint 2013 has a reduced analyics fearture set, we hoped we coudl have use Control Point to give us teh missing feartures we had in SP 2010. That was not the case. We had to buy a dedicated SP analytics product
Top Metalogix ControlPoint Alternatives
Peer Discussions
Metalogix ControlPoint Reviews and Ratings
- Manager, Business Systems50M-1B USDEducationReview Source
Terrible Experience - from Purchasing to Implementation, nothing went as expected
The purchasing experience was awful. The sales team was aggressive but disorganized. Once the sale was made, because of poor CRM on their end, the invoice was sent to an incorrect email address (typo on their end) and what followed was an irritating experience of phone calls from different members of their team asking about payment despite us never having received the invoice in the first place. When they finally figured out how to send the invoice to the right address, they did not respect the previously stated invoice payment period on our side despite the delay being due to their issues. Next, the installation process was horribly painful. Their tech support tooks weeks/months to finally figure out what the issue was - so for months we weren't actually able to use the product. The Account Manager escalation went nowhere. Absolutely terrible experience. - IT Manger50M-1B USDBankingReview Source
Requires significant inevstment in time to learn to use effectivly.
Vendor was aggressive in sales stage but support was a bit slow to reslove issues. The product was quite complex and we were only given a 1 hour overview of the product as part of their quick start program. Has been over a year now and we have not yet invested the time to learn policy management feartures. More complex then we anticpated. - Team Lead Enterprise Application Service50M-1B USDMiscellaneousReview Source
Metalogix ControlPoint FTW
Vendor was very supportive prior to purchase and after purchase with install and configuration. Using this tool allows for visibility and streamlining Administrative functions (without having to revert to PowerShell). Huge value in our envorinment was Backing up Site Permissions and duplicating someone's permissions. Saved me hours and hours of time trying to gather without using this tool. - Director of Architecture10B+ USDInsurance (except health)Review Source
Implementation straightforward, complex features and capabilities, took some time to iron
Customer service extraordinary. Willing to correct issues in their product in a large complex environment. We ran into a number of issues due to the maturity of our use of Sharepoint and the complexity of our environment. Our interface into the vendor was able to track the issues and escalate although it took some time to resolve the problems - Systems Planner50M-1B USDInsurance (except health)Review Source
Overall good implementation, stable product
Overall exerpeince was good, the vendor's product offered what we needed, as well as the option to purchase support agreement.



