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Unified Eco-system Developer experience is awesome Contextual modelling Scalability , security and deep integration features make it the most likeable product.
integration with the azure environment, part of azure portal
Here are some points which I think we choose a sevice proder for this as Scalability, MS cloud integration, a good device management and best security practices.
Cost modelling can be challenging We cannot fully depend on resiliency on Azure IOT , we also need to take care of it thats our job too. It can be new for team members to configure it, it includes a high level of workflow customisation. Multi policies can be tricky at-scale provisioning.
missing knowledge, difficult to debug, lack of support
Aha most dislike is the price and then the complexity of design. Firmware Updates and deployment, sometimes takes too much time and it's not good.