• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Planning Software
      • Financial Close and Consolidation Solutions
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Government ERP Solutions
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. PTC ThingWorx
Logo of PTC ThingWorx

PTC ThingWorx

byPTC
in
4.5
Market Presence: Global Industrial IoT Platforms, IoT Integration (Transitioning to Global Industrial IoT Platforms)

Overview

Product Information on PTC ThingWorx

Updated 13th October 2025

What is PTC ThingWorx?

PTC ThingWorx is an industrial Internet of Things software designed to enable organizations to develop, deploy, and manage IoT applications for smart connected operations and products. The software provides a suite of tools for real-time data collection, analysis, and visualization, allowing users to monitor and optimize assets and processes. ThingWorx supports integration with various devices and enterprise systems, offering capabilities such as remote monitoring, predictive maintenance, and workflow automation. By connecting equipment, sensors, and business systems, the software addresses business challenges related to operational efficiency, asset uptime, and scalability of IoT solutions in industrial environments.

PTC ThingWorx Pricing

PTC ThingWorx software typically uses a subscription-based pricing model with options based on the number of connected devices, users, and features required. Pricing is structured around different tiers that offer varying levels of functionality including application development and deployment for industrial Internet of Things solutions. Custom quotes may be provided depending on specific usage and enterprise requirements.

Overall experience with PTC ThingWorx

HEAD OF IT AND DIGITAL
1B - 3B USD, Manufacturing
FAVORABLE

“ThingWorx Offers Scalable IoT Architecture Amid Concerns Over High Operating Costs”

4.0
Dec 7, 2025
PTC ThingWorx is a solid reliable IoT platform for industrial usage, but is costly to implement and operate.
IT Manager
500M - 1B USD, Consumer Goods
CRITICAL

“Best for Scalability - PTC ThingWorx”

3.0
Mar 9, 2023
Scalability and usability exceeded expectations when it comes to deployment and setup.

About Company

Company Description

Updated 16th August 2024

PTC is a global software company that enables industrial and manufacturing companies to digitally transform how they engineer, manufacture, and service the physical products that the world relies on. Headquartered in Boston, Massachusetts, PTC employs over 7,000 people and supports more than 25,000 customers globally.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1985
Head office location
Boston, United States
Number of employees
5001 - 10000
Annual Revenue
1B-3B USD
Website
http://ptc.co/VLED30oHtEh

Do You Manage Peer Insights at PTC?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PTC ThingWorx
Performance of PTC ThingWorx Across Market Features

PTC ThingWorx Likes & Dislikes

Like

- IoT architecture is ready to scale - PTC vendor is reliable - Large ecosystem of integrators

Like

Integration and Tech Support.

Like

Configuration, services and infrastructure needed

Dislike

- High cost of the solution to implement - Price increase over time to maintain

Dislike

NA

Dislike

If it can be more integrated with other company/vendor-based applications

Top PTC ThingWorx Alternatives

Logo of AWS IoT
1. AWS IoT
4.4
(196 Ratings)
Logo of Cumulocity Platform
2. Cumulocity Platform
4.5
(155 Ratings)
Logo of Microsoft Azure IoT
3. Microsoft Azure IoT
4.6
(144 Ratings)
View All Alternatives

Peer Discussions

PTC ThingWorx Reviews and Ratings

4.5

(135 Ratings)

Rating Distribution

5 Star
48%
4 Star
47%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • HEAD OF IT AND DIGITAL
    1B-10B USD
    Manufacturing
    Review Source

    ThingWorx Offers Scalable IoT Architecture Amid Concerns Over High Operating Costs

    4.0
    Dec 7, 2025
    PTC ThingWorx is a solid reliable IoT platform for industrial usage, but is costly to implement and operate.
  • IT Associate
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Support Cases Addressed Quickly But Third-Party Integration Remains A Challenge

    4.0
    Dec 15, 2025
    the support cases are promptly handled along with support on new version deployements
  • Product Manager
    10B+ USD
    Manufacturing
    Review Source

    Success Management and Support Stand Out, product development is future proof.

    5.0
    May 22, 2025
    Success management as well as support is excellent. PTC is showing commitment to further developing the product and the announced roadmap is exciting. The contracting process might need a bit of attention.
  • SR. MANAGER IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Exploring the Versatility of Thingworx Tool

    5.0
    Apr 24, 2025
    Thingworx is a highly versatile tool with an excellent support team behind the scenes that helps in converting business cases to solutions.
  • Engineer
    50M-1B USD
    Manufacturing
    Review Source

    Thingworx & Kepware Facilitate Rapid Machine Connection

    5.0
    Feb 17, 2025
    PTC has absolutely the best customer service, they have completely ruined my experience with anyone else as they have set the bar SO high with how great they have been, from our technical sales fellow to our account manager everyone is extremely knowledgeable, passionate, and fun to work with.
...
Showing Result 1-5 of 130

Recommended Gartner Research

  • Critical Capabilities for Global Industrial IoT Platforms
  • Magic Quadrant for Global Industrial IoT Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.