Name: PTC ThingWorx
Rating: 4.5 (135 reviews)

Overview

Product Information on PTC ThingWorx

Updated 13th October 2025

What is PTC ThingWorx?

PTC ThingWorx is an industrial Internet of Things software designed to enable organizations to develop, deploy, and manage IoT applications for smart connected operations and products. The software provides a suite of tools for real-time data collection, analysis, and visualization, allowing users to monitor and optimize assets and processes. ThingWorx supports integration with various devices and enterprise systems, offering capabilities such as remote monitoring, predictive maintenance, and workflow automation. By connecting equipment, sensors, and business systems, the software addresses business challenges related to operational efficiency, asset uptime, and scalability of IoT solutions in industrial environments.

Overall experience with PTC ThingWorx

HEAD OF IT AND DIGITAL

1B - 3B USD, Manufacturing

FAVORABLE

“ThingWorx Offers Scalable IoT Architecture Amid Concerns Over High Operating Costs”

4.0

Dec 7, 2025

PTC ThingWorx is a solid reliable IoT platform for industrial usage, but is costly to implement and operate.

IT Manager

500M - 1B USD, Consumer Goods

CRITICAL

“Best for Scalability - PTC ThingWorx”

3.0

Mar 9, 2023

Scalability and usability exceeded expectations when it comes to deployment and setup.

About Company

Company Description

PTC is a global software company that enables industrial and manufacturing companies to digitally transform how they engineer, manufacture, and service the physical products that the world relies on. Headquartered in Boston, Massachusetts, PTC employs over 7,000 people and supports more than 25,000 customers globally.

Company Details

Company type

Public

Year Founded

1985

Head office location

Boston, United States

Number of employees

5001 - 10000

Annual Revenue

1B-3B USD

Website

http://ptc.co/VLED30oHtEh

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PTC ThingWorx

Performance of PTC ThingWorx Across Market Features

PTC ThingWorx Likes & Dislikes

- IoT architecture is ready to scale - PTC vendor is reliable - Large ecosystem of integrators

Integration and Tech Support.

Configuration, services and infrastructure needed

- High cost of the solution to implement - Price increase over time to maintain

If it can be more integrated with other company/vendor-based applications

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Peer Discussions

PTC ThingWorx Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Manufacturing

Review Source

ThingWorx Offers Scalable IoT Architecture Amid Concerns Over High Operating Costs

IT Associate

Healthcare and Biotech

Support Cases Addressed Quickly But Third-Party Integration Remains A Challenge

Dec 15, 2025

the support cases are promptly handled along with support on new version deployements

Product Manager

10B+ USD

Success Management and Support Stand Out, product development is future proof.

5.0

May 22, 2025

Success management as well as support is excellent. PTC is showing commitment to further developing the product and the announced roadmap is exciting. The contracting process might need a bit of attention.

SR. MANAGER IT

50M-1B USD

Exploring the Versatility of Thingworx Tool

Apr 24, 2025

Thingworx is a highly versatile tool with an excellent support team behind the scenes that helps in converting business cases to solutions.

Engineer

Thingworx & Kepware Facilitate Rapid Machine Connection

Feb 17, 2025

PTC has absolutely the best customer service, they have completely ruined my experience with anyone else as they have set the bar SO high with how great they have been, from our technical sales fellow to our account manager everyone is extremely knowledgeable, passionate, and fun to work with.