• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Microsoft Search
Logo of Microsoft Search

Microsoft Search

byMicrosoft
in
4.5
Market Presence: Enterprise Search Engines, Enterprise AI Search

Overview

Product Information on Microsoft Search

Updated 13th October 2025

What is Microsoft Search?

Microsoft Search is a software that enables users to find information, files, people, and resources across Microsoft 365 applications and services. Integrated into tools such as Outlook, SharePoint, OneDrive, and Microsoft Teams, the software provides a unified search experience within an organization’s digital environment. It supports the discovery of documents, emails, sites, and conversations, helping users efficiently locate the data needed to perform daily tasks. The software leverages artificial intelligence to interpret search intent and deliver relevant results, contributing to streamlined information management and improved productivity by addressing the challenge of information retrieval within complex enterprise systems.

Microsoft Search Pricing

Microsoft Search software is offered as part of Microsoft 365 subscriptions. The pricing model is structured by user licensing within various Microsoft 365 plans, where access to Microsoft Search features depends on the specific chosen plan tier. Additional functionalities may be available in enterprise-level subscriptions with corresponding user seat charges.

Overall experience with Microsoft Search

Manager, Customer Service And Support
<50M USD, IT Services
FAVORABLE

“Microsoft Search Facilitates Quick File Location in a Corporate Environment”

5.0
May 11, 2026
Microsoft's search service is a great help in saving time and organization, resulting in significant time savings for all employees who use it.
Automated Translation from Portuguese
PRODUCT MANAGER
50M - 250M USD, Healthcare and Biotech
CRITICAL

“User-friendly and AI based fast search engine”

3.0
Mar 6, 2023
It is a robust AI-based search engine that can instantly read keywords and deliver more accurate data results as per requirement. It has great synchronization with other Microsoft tools and is easy to use.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Microsoft Search Alternatives

Logo of SharePoint 2013 (Legacy)
1. SharePoint 2013 (Legacy)
4.2
(428 Ratings)
Logo of Elastic Search
2. Elastic Search
4.5
(337 Ratings)
Logo of SharePoint
3. SharePoint
4.4
(295 Ratings)
View All Alternatives

Peer Discussions

Microsoft Search Reviews and Ratings

Showing data for 95 ratings and reviews for Enterprise AI Search market. View all 273 ratings and reviews across markets for a complete picture.

4.5

(95 Ratings)

Rating Distribution

5 Star
45%
4 Star
48%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Customer Service And Support
    <50M USD
    IT Services
    Review Source

    Microsoft Search Facilitates Quick File Location in a Corporate Environment

    5.0
    May 11, 2026
    Microsoft's search service is a great help in saving time and organization, resulting in significant time savings for all employees who use it.
    Automated Translation from Portuguese
  • It Associate
    <50M USD
    Software
    Review Source

    Efficient Environment Management Facilitates Productivity on Diverse Servers

    4.0
    May 29, 2026
    This tool is very good. I started using it some time ago and I'm really enjoying it. The searches return results almost instantly and with the expected outcome; it's rare not to find what you're looking for among the first results on the page.
    Automated Translation from Portuguese
  • It Associate
    <50M USD
    Manufacturing
    Review Source

    Limited integration with on-prem files impacts search speed and coverage

    4.0
    May 29, 2026
    Search works pretty well on files in the ecosystem. AI search tools are powerful in helping parse the various documents and files each user has access to. My only complaint is that the search doesn't work well for on-prem or legacy file shares. We can't move to SharePoint just yet, so we are unable to take full advantage of the search. It is also rather sluggish.
  • Operations Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Great for research, with fast and accurate search results

    5.0
    May 18, 2026
    Microsoft search is a great way to quickly find what you are looking for & it has a great way of indexing. You are able to connect the platform with other applications and can also connect your data.
  • CYBERSECURITY ANALYST
    50M-1B USD
    Retail
    Review Source

    A capable, deeply integrated enterprise search tool

    5.0
    May 19, 2026
    Microsoft Search integrates seamlessly into the M365 ecosystem, making it a natural fit for organizations already invested in SharePoint, OneDrive and Teams. The ability to surface relevant content across the platforms in a single search bar is a genuine productivity boost.
...
Showing Result 1-5 of 113

Recommended Gartner Insights

  • Market Guide for Enterprise AI Search
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Microsoft Search
Reviewer Insights for: Microsoft Search
Deciding Factors: Microsoft Search Vs. Market Average
Performance of Microsoft Search Across Market Features

Microsoft Search Likes & Dislikes

Like

The time saved when you use the Microsoft environment across all parts of the company ends up saving a lot of time searching for documents, images, and files when they are in Microsoft tools.

Automated Translation from Portuguese
Like

It is a fast search engine that helps us to get information quickly from complex resources. User-friendly interface with ease of access.

Like

Unlike others, it meets my needs masterfully. I don't waste time having to search for what I'm looking for; the results match what I want. I have nothing but praise for its performance.

Automated Translation from Portuguese
Dislike

There aren't many downsides because it does what Microsoft promises; it searches within Microsoft's global infrastructure, making it easier to find information across various Microsoft services. Perhaps an improvement could be made to local machine searches.

Automated Translation from Portuguese
Dislike

I don't have any negative experiences with Microsoft Search. It is well suited for our organization.

Dislike

It's not something I can definitively say for sure since I haven't used it for very long, but I still experience some discomfort when using more advanced filters at times. I don't know if it's due to my own design that they don't deliver such satisfactory results.

Automated Translation from Portuguese