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The ability to share documents with a single link keeps everyone on the same page and cuts out the old hassle of email attachments. Having version history built in also brings peace of mind, since rolling back to a previous edit or fix is quick and simple.
You can store multiple documents in one place and it works easily with MS Teams, One Drive, and Outlook. The security and data protection is also great, making me feel like my documents will be safe.
Key features that I like the most include: deep integration with microsoft 365 platform, like you can co-author with word, excel and powerpoint. document management henceforth with the automated version history (which is a life saver really particularly when you are working with sales teams), co authoring make it far beyond any typical drive for collaborating on files. Another feature I really like is I can run forms and record responses within sharepoint, which at times has been really handy: running surveys and what not: the integrated dashboards/newsfeeds are amazing as well: no coding required.
Sometimes the interface feels a bit cluttered, and finding specific settings or features can take longer than expected. There are also occasional sync issues when uploading documents from multiple locations, which can be annoying. Lastly, setting up permissions for new folders and projects isn't always as intuitive as I'd like, but it gets easier once you're used to it.
It can be overwhelming for new users. I have had to help co-workers who have never used SharePoint before because they find it confusing and hard to navigate. It can sometimes be a bit clunky when teaching a new hire.
In my personal experience, I think at times it is really hard to grant access to someone external to the organisation. And I am saying in miniscule of the cases (like 1 out of a 100), there is no troubleshooting option for this. My manager at times complaints that finding files which I have stored in some nested folders is really troublesome. Search at times can be a miss or hit, at times search results really irrelevant results and at times no results at all. Heavy files lag a lot at times, like firsly syncing through onedrive at times is really slow. Who can see feature can also see some improvements.