IDERA focuses on data and databases as they understand its critical role powering businesses. A product range has been developed, designed with the database as a central part of the IT setup. These products provide solutions to manage the database lifecycle. DBAs and IT Operations professionals are thereby enabled to work efficiently, hence improving the design, build and running speed of the databases. A portfolio of free tools and learning materials is available, supporting the confident monitoring and managing of IT infrastructures, whether cloud-based or on-premises. IDERA is a part of Idera, Inc, a corporation boasting multiple global B2B software productivity brands. The solutions from these brands empower technical users by allowing them to accomplish more in less time. The Idera Inc's brands are divided into three categories- Database Tools, Developer Tools, and Test Management Tools. These products have earned the support of millions of community members and are used by a multitude of customers worldwide, in sectors including healthcare, financial services, retail, and technology.
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I would say ease of use with the product portal. It is very easy to understand, and the layout is not confusing.
Automation, Admin portals are good, DeploymentPro is awkward and sometimes reverts sending address. PowerShell tools are helpful.
Licensing is fairly inexpensive. Mailbox migrations are quick and depending on the size of the organization can be completed in a weekend with minimal down time. Administrators can stage large mailboxes, plan cutovers months in advance and merge differential data at will.
What I dislike the most about this product is the connectivity into Microsoft 365. I know this isn't MigrationWiz's fault since Microsoft decides on how external entities can tie into the tenant, this is still the challenging part. There are also multiple guides that you can get lost in for the same migrations since Microsoft is evolving their processes so fast. This can lead to misconfiguring the migration as it is an outdated source.
Support takes 12-24 hours to respond. System issues during a migration where you are changing MX records make that very difficult. DMA/DeploymentPro's scheduling portal has issues if installed via GPO if users are using a local account or UPN doesn't match their email address. Product had several issues that caused Verify Credentials to take 8 hours and support never addressed since it took them 16 hours to reply.
At this point, other software offers a tool that can accomplish most of these features for free (depending on license tier). Large mailboxes can fail migration if bandwidth is restricted; if a migration is interrpted it cannot be resumed but must start back at zero. A service account is required to take ownership of all user mailboxes and could be considered a security risk.