Overview
Product Information on Mihup Interaction Analytics
Updated 27th February 2025
What is Mihup Interaction Analytics?
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Overall experience with Mihup Interaction Analytics
IT MANAGER
<50M USD, IT ServicesFAVORABLE
“Mihup AI Interaction Analytics : Powerful tool for Customer Analytics”
Provides valuable insights into customer conversations by leveraging speech recognition and sentiment analysis.
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About Company
Company Description
Established in 2016 and based in Kolkata, Mihup operates as a Conversation Intelligence platform committed to uplifting the efficiency of contact centers. Its platform is premised on unique ASR technology, equating to a balanced combination of speed, accuracy, and affordability. Providing services to an array of sectors including BFSI, BPOs, e-commerce, logistics, and automobiles, Mihup's platform has managed over 100 million interactions for businesses of varying sizes. Additionally, being an ISO 27001-certified corporation, Mihup ensures adherence to global information security standards.
Company Details
Company type
Private
Year Founded
2016
Head office location
Kolkata, India
Number of employees
51 - 200
Website
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- IT MANAGER<50M USDIT ServicesReview Source
Mihup AI Interaction Analytics : Powerful tool for Customer Analytics
Provides valuable insights into customer conversations by leveraging speech recognition and sentiment analysis. - Customer Service & Support Associate50M-1B USDBankingReview Source
Efficient Platform Could Benefit from Additional Features
This is an efficient platform which provides all points which is useful for industry requirements. - Quality Assurance Analytics<50M USDFinance (non-banking)Review Source
Mihup - AI at Work: Faster Analysis, Better Decisions.
Reduces manual efforts. Saves time. Provides valuable insights. - Audit Manager50M-1B USDBankingReview Source
Embracing User-Friendly Customizable Products: Data View and Speech Transcripts
The product is user friendly and can be mold as per the requirement - DIRECTOR OF IT50M-1B USDIT ServicesReview Source
Compressive Audit management and Quality Assurance tool
Mihup offer good personalize experience, quality control mechanism, actional insights
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