Overview
Product Information on Mihup Interaction Analytics
What is Mihup Interaction Analytics?
Mihup Interaction Analytics Pricing
Mihup Interaction Analytics Product Images
Overall experience with Mihup Interaction Analytics
“Mihup AI Interaction Analytics : Powerful tool for Customer Analytics”
About Company
Company Description
Established in 2016 and based in Kolkata, Mihup operates as a Conversation Intelligence platform committed to uplifting the efficiency of contact centers. Its platform is premised on unique ASR technology, equating to a balanced combination of speed, accuracy, and affordability. Providing services to an array of sectors including BFSI, BPOs, e-commerce, logistics, and automobiles, Mihup's platform has managed over 100 million interactions for businesses of varying sizes. Additionally, being an ISO 27001-certified corporation, Mihup ensures adherence to global information security standards.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Mihup Interaction Analytics
Performance of Mihup Interaction Analytics Across Market Features
Mihup Interaction Analytics Likes & Dislikes
Actionable insights , Easy integration , Multilanguage support
User friendly features
Transcribe interactions. provide insights on key parameters. Aids in decision-making.
Latency in Realtime processing, accent , UI
More options and features could be added to make it more fruitful.
Transcription can be available in multiple languages, currently only available in English.
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Peer Discussions
Mihup Interaction Analytics Reviews and Ratings
- IT MANAGER<50M USDIT ServicesReview Source
Mihup AI Interaction Analytics : Powerful tool for Customer Analytics
Provides valuable insights into customer conversations by leveraging speech recognition and sentiment analysis. - Customer Service & Support Associate50M-1B USDBankingReview Source
Efficient Platform Could Benefit from Additional Features
This is an efficient platform which provides all points which is useful for industry requirements. - Quality Assurance Analytics<50M USDFinance (non-banking)Review Source
Mihup - AI at Work: Faster Analysis, Better Decisions.
Reduces manual efforts. Saves time. Provides valuable insights. - Audit Manager50M-1B USDBankingReview Source
Embracing User-Friendly Customizable Products: Data View and Speech Transcripts
The product is user friendly and can be mold as per the requirement - DIRECTOR OF IT50M-1B USDIT ServicesReview Source
Compressive Audit management and Quality Assurance tool
Mihup offer good personalize experience, quality control mechanism, actional insights