Overview
Product Information on VoiceAI Connect
Updated 13th October 2025
What is VoiceAI Connect?
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Overall experience with VoiceAI Connect
PROGRAM COORDINATOR
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Customer service in a new package.”
VoiceAI Connect has improved and simplified the process for our customer representation and voice processes. It has a smooth way to integrate bots, which is perfect for customer service.
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CRITICAL
About Company
Company Description
AudioCodes provides advanced communication services and products for the digital workplace used by large multi-national enterprises and tier-1 service providers around the world. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services.
Company Details
Company type
Public
Year Founded
1993
Head office location
Israel
Number of employees
501 - 1000
Website
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- PROGRAM COORDINATORGov't/PS/EdEducationReview Source
Customer service in a new package.
VoiceAI Connect has improved and simplified the process for our customer representation and voice processes. It has a smooth way to integrate bots, which is perfect for customer service. - INSIGHTS & STRATEGY50M-1B USDMediaReview Source
Definitely reccomend!
Overall the tool works fine - it delivers on the promise on automating Voice comms across some of the company Customer Service experience, increasing speed at which you can resolve problems - ASSISTANT MANAGER50M-1B USDConsumer GoodsReview Source
Voice AI Connect Review
Overall We can tell that in Food & Beverages Manufacturing industry consumer and Customer support is made easier by Voice AI Connect the recent features like Artificial Intelligence, Speech recognition and Generation and also Natural Language Understanding Co-related to voice Bots are recommended features by customer experience team and I can say its worth for Money, one of the most liked feature is Audio codes the voice AI creates a communication hub between any bot framework and cloud telephony software - DESIGNER1B-10B USDMediaReview Source
Overall a Good product for Voice based BOT Interactions !
Allows me to use Bot feature for Telephony easily for providing customer support and solutions with Easy Integration with BOT Framework in my organization - Finance Associate50M-1B USDFinance (non-banking)Review Source
Awesome solution for all the customer solution experts and firms
Wonderful experience. After getting used to this product, we are able to handle our customers in a more effective way.
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