Overview
Product Information on Mirakl Marketplace Platform
What is Mirakl Marketplace Platform?
Mirakl Marketplace Platform Pricing
Overall experience with Mirakl Marketplace Platform
“MIRAKL, a supreme Dropship Platform Suite”
About Company
Company Description
Mirakl is a multinational SaaS technology firm, focusing on facilitating sustainable and profitable eCommerce progression for businesses. The comprehensive offerings from Mirakl consist of solutions for marketplace, dropship and supplier catalog management, payments, an ecosystem for supplier sourcing, personalization and retail media, all aimed at transforming online selling methodologies. Approximately 400 well-regarded brands from B2B and retail sectors worldwide utilize Mirakl's innovative technology, including renowned names such as Airbus, Decathlon, Galeries Lafayette, Kroger, Leroy Merlin, Macy's, Maisons du Monde, MediaMarkt, Sonepar, Toyota Material Handling and Yves Rocher.
Company Details
Do You Manage Peer Insights at Mirakl?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Mirakl Marketplace Platform
Performance of Mirakl Marketplace Platform Across Market Features
Mirakl Marketplace Platform Likes & Dislikes
MIRAKL teams are always on top of things and the designs are always well-thought out to suit marketplace best practices/standards. Some key contributing factors for this is: - MIRAKL Catalog Management (MCM) which enables us to stay on top of our 3P data is a key player for driving our business in a seamless and controlled way. - The shipping grid. MIRAKL enables a partner/seller to configure different shipping fees based on parcel size (logistics class) and shipping zone. This truly enable our seller to be flexible with offering multiple different delivery methods. - The constant stability. The uptime of the MIRAKL platform has been sublime, we have had virtually no business impact from any downtime or similar activities. Even during peak periods such as Black Friday, the platform continues to deliver extremely stable operations with speed.
Business oriented Open and Integrating other solutions Bring you into a Network of MarketPlace drivers
Overall Marketplace concept that allows us to connect customers and partners Customer success team support Ease of integration into other micro-services
- The solution is somewhat limited as to what customisation can be made by the customer. It covers the marketplace best practices which of course is critical but in some areas we would like more customisation of the platform. - The platform would be more useful if it had a stronger module for supporting return flows. For example, a return fee and return grid similar to the shipping grid that is available. - The platform would be even more useful if it could support further logic for splitting costs between the operator and the seller. For example in the case of a promotion where maybe the cost should be split equally between the seller and operator at the point of sale. Some more customisation in this area would be beneficial. - The platform would be even more useful if it could collect events from carriers to provide order status updates inside the portal to the seller and operator to also track the order towards the end customer.
Majority of 'development' is to support B2C segments
Some of the operator promotions feature have been slower to appear, but they are here now The contract we are on is likely pricier that other contracts signed since ours was We had a one time tax allocation issue, but this was resolved over 1 year ago
Top Mirakl Marketplace Platform Alternatives
Peer Discussions
Mirakl Marketplace Platform Reviews and Ratings
- Product Manager10B+ USDRetailReview Source
MIRAKL, a supreme Dropship Platform Suite
MIRAKL provides a supreme platform and services for marketplace operations. MIRAKL have enabled our company to grow rapidly and successfully in the segment Dropship by providing a scalability and built-for-purpose solution. - Director of MarketPlace1B-10B USDTransportationReview Source
A platform for integration of the full value chain
Mirakl do not only sell a IT solution, they help you expand you business and business models - Marketplace Manager10B+ USDManufacturingReview Source
Overall an excellent addition to our eCommerce program
The Mirakl Marketplace has worked very well for our company. It has enabled us to provide benefits for the company itself, our end user customers and our channel partners. Mirakl have been a supportive partner and have listened well over time and also are available when we need them to support our success - VP50M-1B USDSoftwareReview Source
Best-in-class software and partnership
Great partnership and account management. Easy to use platform for operators and sellers. - Product Owner Marketplace50M-1B USDIT ServicesReview Source
Great software solution to enhance your online shop for marketplace functionalities
Mirakl is a great software solution which allows your business to easily expand the shop environment for marketplace functionalities. The platform is easy to set up, configure and use. Additionally the provided guidance and service from Mirakl side is exceptional and everyone in the onboarding team is helpful and supportive.