Name: Mirakl Marketplace Platform
Rating: 4.8 (8 reviews)

Overview

Product Information on Mirakl Marketplace Platform

Updated 13th October 2025

What is Mirakl Marketplace Platform?

Mirakl Marketplace Platform is a software that enables businesses to create and manage online marketplaces, allowing them to expand their product assortment by onboarding third-party sellers. The software offers features such as product catalog management, order management, and payment processing. It integrates with existing ecommerce systems and provides tools for quality control, seller onboarding, and performance monitoring. Mirakl Marketplace Platform addresses challenges related to scaling digital commerce operations by facilitating multi-vendor management, automating key processes, and providing analytics to support decision making and marketplace optimization.

Overall experience with Mirakl Marketplace Platform

Product Manager

10B - 30B USD, Retail

FAVORABLE

“MIRAKL, a supreme Dropship Platform Suite”

5.0

Jul 3, 2023

MIRAKL provides a supreme platform and services for marketplace operations. MIRAKL have enabled our company to grow rapidly and successfully in the segment Dropship by providing a scalability and built-for-purpose solution.

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CRITICAL

About Company

Company Description

Mirakl is a multinational SaaS technology firm, focusing on facilitating sustainable and profitable eCommerce progression for businesses. The comprehensive offerings from Mirakl consist of solutions for marketplace, dropship and supplier catalog management, payments, an ecosystem for supplier sourcing, personalization and retail media, all aimed at transforming online selling methodologies. Approximately 400 well-regarded brands from B2B and retail sectors worldwide utilize Mirakl's innovative technology, including renowned names such as Airbus, Decathlon, Galeries Lafayette, Kroger, Leroy Merlin, Macy's, Maisons du Monde, MediaMarkt, Sonepar, Toyota Material Handling and Yves Rocher.

Company Details

Company type

Private

Year Founded

2012

Head office location

Paris, France

Number of employees

501 - 1000

Website

https://www.mirakl.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Mirakl Marketplace Platform

Performance of Mirakl Marketplace Platform Across Market Features

Mirakl Marketplace Platform Likes & Dislikes

MIRAKL teams are always on top of things and the designs are always well-thought out to suit marketplace best practices/standards. Some key contributing factors for this is: - MIRAKL Catalog Management (MCM) which enables us to stay on top of our 3P data is a key player for driving our business in a seamless and controlled way. - The shipping grid. MIRAKL enables a partner/seller to configure different shipping fees based on parcel size (logistics class) and shipping zone. This truly enable our seller to be flexible with offering multiple different delivery methods. - The constant stability. The uptime of the MIRAKL platform has been sublime, we have had virtually no business impact from any downtime or similar activities. Even during peak periods such as Black Friday, the platform continues to deliver extremely stable operations with speed.

Business oriented Open and Integrating other solutions Bring you into a Network of MarketPlace drivers

Overall Marketplace concept that allows us to connect customers and partners Customer success team support Ease of integration into other micro-services

- The solution is somewhat limited as to what customisation can be made by the customer. It covers the marketplace best practices which of course is critical but in some areas we would like more customisation of the platform. - The platform would be more useful if it had a stronger module for supporting return flows. For example, a return fee and return grid similar to the shipping grid that is available. - The platform would be even more useful if it could support further logic for splitting costs between the operator and the seller. For example in the case of a promotion where maybe the cost should be split equally between the seller and operator at the point of sale. Some more customisation in this area would be beneficial. - The platform would be even more useful if it could collect events from carriers to provide order status updates inside the portal to the seller and operator to also track the order towards the end customer.

Majority of 'development' is to support B2C segments

Some of the operator promotions feature have been slower to appear, but they are here now The contract we are on is likely pricier that other contracts signed since ours was We had a one time tax allocation issue, but this was resolved over 1 year ago

Top Mirakl Marketplace Platform Alternatives

Peer Discussions

Mirakl Marketplace Platform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Marketplace Operation Applications

10B+ USD

Retail

Review Source

MIRAKL, a supreme Dropship Platform Suite

Director of MarketPlace

1B-10B USD

Transportation

A platform for integration of the full value chain

4.0

Jul 5, 2023

Mirakl do not only sell a IT solution, they help you expand you business and business models

Marketplace Manager

Manufacturing

Overall an excellent addition to our eCommerce program

Jun 6, 2023

The Mirakl Marketplace has worked very well for our company. It has enabled us to provide benefits for the company itself, our end user customers and our channel partners. Mirakl have been a supportive partner and have listened well over time and also are available when we need them to support our success

50M-1B USD

Software

Best-in-class software and partnership

Jun 23, 2023

Great partnership and account management. Easy to use platform for operators and sellers.

Product Owner Marketplace

IT Services

Great software solution to enhance your online shop for marketplace functionalities

May 30, 2023

Mirakl is a great software solution which allows your business to easily expand the shop environment for marketplace functionalities. The platform is easy to set up, configure and use. Additionally the provided guidance and service from Mirakl side is exceptional and everyone in the onboarding team is helpful and supportive.

Overview

Product Information on Mirakl Marketplace Platform

What is Mirakl Marketplace Platform?

Mirakl Marketplace Platform Pricing

Overall experience with Mirakl Marketplace Platform

“MIRAKL, a supreme Dropship Platform Suite”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Mirakl Marketplace Platform

Performance of Mirakl Marketplace Platform Across Market Features

Mirakl Marketplace Platform Likes & Dislikes

Top Mirakl Marketplace Platform Alternatives

Peer Discussions

Mirakl Marketplace Platform Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: Mirakl Marketplace Platform

Performance of Mirakl Marketplace Platform Across Market Features

Mirakl Marketplace Platform Likes & Dislikes

Top Mirakl Marketplace Platform Alternatives

Mirakl Marketplace Platform Reviews and Ratings

1. VTEX Commerce Platform

2. Spryker Platform

3. Unirgy Marketplace Solution

MIRAKL, a supreme Dropship Platform Suite

A platform for integration of the full value chain

Overall an excellent addition to our eCommerce program

Best-in-class software and partnership

Great software solution to enhance your online shop for marketplace functionalities

4.8

(8 Ratings)

Rating Distribution

Customer Experience

Product Capabilities