Overview
Product Information on VTEX Commerce Platform
What is VTEX Commerce Platform?
VTEX Commerce Platform Pricing
Overall experience with VTEX Commerce Platform
“VTEX Offers a Robust and Modern eCommerce Stack with a Strong Support Team”
“Vtex Suits B2B Use With Custom Workarounds Despite Some Functional Gaps”
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Digital Commerce
About Company
Company Description
VTEX offers an ecommerce platform for enterprise businesses that includes Digital Commerce, Experience Management, Order Management, and Marketplace Management services. As a composable and complete solution, organizations can combine native VTEX services with custom-built and third-party best-of-breed applications. VTEX's Pragmatic Composability approach gives businesses the flexibility to create commerce experiences tailored to their business while minimizing complexity and platform maintenance. The VTEX Commerce Platform is a multi-tenant SaaS solution that automatically scales to handle peak demands and optionally includes a pre-built headless storefront and development platform for fast time-to-market.
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User Sentiment About VTEX Commerce Platform
Reviewer Insights for: VTEX Commerce Platform
Performance of VTEX Commerce Platform Across Market Features
VTEX Commerce Platform Likes & Dislikes
The admin UI/dashboard is modern and intuitive. Managing the catalog, promotions and even some KPI tracking capability straight from the admin was something we weren't used to and it was great not having to switch between different apps (as we did while on our legacy system). The VTEX team members assigned to us were/are extremely knowledgeable and helpful. Documentation is excellent.
- Fairly easy to make custom apps within Vtex - Easy to navigate - Good documentation
Flexibility and interoperability. Can operate headless or as a stand-alone platform.
Need more native integrations with 3rd parties to reduce complex customization. Also, it seems the true power of the VTEX platform is not fully realized unless most components of the commerce system are VTEX products. Some parts of VTEX (e.g., ticketing system, some documentation, emails) are still in Portuguese and may pose a challenge for some business users.
Performance is not always up to par Strict address validation does not fit our use case
It's a solid product that continues to grow and mature. Some of the features we desired are still on the future roadmap. DevOps automated deployment is still maturing.
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Peer Discussions
VTEX Commerce Platform Reviews and Ratings
- Senior Software Architect50M-1B USDRetailReview Source
VTEX Offers a Robust and Modern eCommerce Stack with a Strong Support Team
VTEX has enabled a major step forward in our digital transformation, delivering a modern platform that aligns well with our long-term growth strategy. Their team (especially the architects) was incredibly responsive, thoughtful and results-driven throughout the implementation process and remains so post-cutover. The admin interface is intuitive and easy to navigate, which has helped with onboarding and daily operations. That said, having more 3rd party integrations would reduce the need for custom work in future phases (even though most of our custom development stemmed from our own business rules, not platform gaps). We've only been live on VTEX for a few months, but we are happy with the product so far and look forward to the future. - Manager, Project Management50M-1B USDRetailReview Source
VTEX provides a powerful and flexible SaaS B2B commerce solution
The VTEX Commerce platform is a well developed and highly capable SaaS solution. It is easy to understand, configure and integrate with, with numerous features to support many B2B commerce scenarios. Where features are not available, it is straightforward to integrate or build external support. VTEX has supported our process with patience and deep technical support, alongside our trusted integration partner. The business has an enthusiasm for success that is unmatched. - Director<50M USDConsumer GoodsReview Source
Transitioning Brands Into a Streamlined Marketplace With Vitex Platform Integration
Vitex has been instrumental in transforming our business from a collection of brands to a powerful market place for luxurious foods and beverages. Now, powered by the Vitex platform, we are taking our unique offering to a broader audience with fully integrated and seamless execution. Vitex has been an incredible partner on this journey and is setting us up for great success going forward. - Deputy Chief Executive Officer<50M USDRetailReview Source
Vtex Offers Stability and Scalability With Ongoing Platform Development
We have been using Vtex for more than 7 years by now. We had our ups and downs but overall they were always there when we needed them. Their support (of course, the paid one) is great and the constant consultancy regarding the implementation of our business requirements was great. There are some pain points like CMS (I understood that was solved in the last version) but the implementation of a complex business like ours didn't take too much (4 months if I remember well) - Director of IT50M-1B USDRetailReview Source
VTEX Enables Seamless Omnichannel Integration for Enterprise Retail Environments
VTEX has proven to be a solid and scalable Ecommerce platform, particularluy well suited for complex omnichannel retail environments. Its nativelycloud-based, API first architecture enables effective integration with core enterprise systems such as ERP, CRM, POS and data platforms, facilitating a truly end-to-end digital ecosistem.