Overview
Product Information on BigCommerce
Updated 13th October 2025
What is BigCommerce?
BigCommerce Pricing
Overall experience with BigCommerce
Group Product Manager
<50M USD, TelecommunicationFAVORABLE
“Direct ERP Integration Reduces Manual Handling and Streamlines Complex Pricing Logic”
Director of Marketing
50M - 250M USD, Consumer GoodsCRITICAL
“Reliable Scalability With Big Commerce, Yet Limited Editorial and Theming Controls”
About Company
Company Description
BigCommerce is a widely-used Open SaaS ecommerce platform that enables businesses of various scales to develop and expand their online presence. The key problem it addresses is the integration of advanced enterprise-level features, flexibility, and performance in an easy-to-use platform. The platform is utilized by a myriad of B2C and B2B organizations across multiple countries and industries to create aesthetically appealing and interactive online stores. BigCommerce's primary operations are based in Austin with additional workplaces in London, Kyiv, San Francisco, and Sydney.
Company Details
Company type
Public
Year Founded
2009
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
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Key Insights
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Peer Discussions
BigCommerce Reviews and Ratings
- Group Product Manager<50M USDTelecommunicationReview Source
Direct ERP Integration Reduces Manual Handling and Streamlines Complex Pricing Logic
Since being appointed a Customer Success Manager this year, our overall experience has significantly improved. Our CSM has been especially helpful with billing questions and helping us understand our contract. They've also helped us understand the details of our agreement, what's included, and what to expect at renewal time. Overall, the support feels responsive, transparent and easy to work with. From a platform perspective, BigCommerce has been a strong fit for our B2B use case. We integrate the platform directly into MYOB Acumatica (ERP), which allows us to synchronise customers, pricing, inventory, and orders between systems. This has significantly reduced manual handling and enabled our team to manage complex pricing and freight logic more efficiently.
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