Overview
Product Information on Adobe Commerce
Updated 31st July 2025
What is Adobe Commerce?
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Overall experience with Adobe Commerce
Group Product Manager
3B - 10B USD, ManufacturingFAVORABLE
“Robust B2B capabilities and integrations balanced by steep ownership costs”
Main reasons for my rating include:
1) Strong B2B commerce capabilities
Adobe provides a flexible feature set for B2B use cases including custom pricing, multi-site configurations, shared catalogs, requisition lists, analytics etc.
2) High flexibility & customization
The platform has an API-first and modular architecture which allows for customization and integration with other systems e.g. SAP S/4HANA, SalesForce, Akeneo PIM
3) Strong ecosystem and integrations
Benefits of broader seamless integration within Adobe ecosystem of Assets, AEM, Analytics, Target, Campaign etc.
4) Scalability for enterprise use cases
Is available in the cloud performing well in high volume commerce environments
5) Strong customer support and service
The Adobe support is top-notch and would highly recommend them. Always responds on time with solutions to our problems.
ACCOUNT EXECUTIVE
1B - 3B USD, Insurance (except health)CRITICAL
“Customization and Integrations Enhance Efficiency but Complex Processes Slow Workflow”
The platform offers strong customization options and powerful integrations that make it easier to tailor the system to unique business requirements.
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Digital Commerce
About Company
Company Description
Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.
Company Details
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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- Group Product Manager1B-10B USDManufacturingReview Source
Robust B2B capabilities and integrations balanced by steep ownership costs
Main reasons for my rating include: 1) Strong B2B commerce capabilities Adobe provides a flexible feature set for B2B use cases including custom pricing, multi-site configurations, shared catalogs, requisition lists, analytics etc. 2) High flexibility & customization The platform has an API-first and modular architecture which allows for customization and integration with other systems e.g. SAP S/4HANA, SalesForce, Akeneo PIM 3) Strong ecosystem and integrations Benefits of broader seamless integration within Adobe ecosystem of Assets, AEM, Analytics, Target, Campaign etc. 4) Scalability for enterprise use cases Is available in the cloud performing well in high volume commerce environments 5) Strong customer support and service The Adobe support is top-notch and would highly recommend them. Always responds on time with solutions to our problems. - IT Manager10B+ USDConsumer GoodsReview Source
A powerful, flexible enterprise commerce platform that supports scale, customization, headless experiences, mobile commerce, and evolving architecture strategies.
Our overall experience with Adobe Commerce has been very positive. The platform has supported our scale and provide the flexibility needed to build and operate complex commerce experiences. It is feature-rich, secure, and highly customizable, with multiple hosting options and the ability to support both traditional and modern architecture patterns. We have been able to use Adobe Commerce as a full-stack commerce platform, as the commerce engine behind headless frontends, and as the backend for mobile application experiences. It also supports both monolithic and composable approaches, allowing the architecture to evolve as the business needs change. The platform is highly testable through automated functional, integration, and regression testing. - Marketing Manager<50M USDConstructionReview Source
Remains the king of complex B2B Commerce Solutions
Adobe Commerce Magento remains the king of B2B Commerce for Medium to Large Size stores. Its support of all systems and functions you want to throw at it, with the catalog scalability you need in a growing business. - Marketing Manager10B+ USDTravel and HospitalityReview Source
Adobe Commerce Offers Extensive Customization But Requires Significant Technical Expertise
My overall experience with Adobe Commerce has been intense in a good way. It's not a "cute and simple" ecommerce tool. It's not the "we're building something serious" platform. You feel the weight of it from day one: deep customization, powerful backend control, and the ability to architect pretty much anything your business model demands. That said, it asks a lot from you. Planning matters. Dev resources matter. Strategy matters. - Resident Engineer50M-1B USDIT ServicesReview Source
Multi Store Management and API Integration Offset Upgrade and Performance Challenges
The platform is incredibly flexible and handles our complex B2B logic well.. However, the total cost of ownership is high die to the constant need for security patching and the requirement for highly specialized developers. It is a powerful engine that requires a lot of maintenance.
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