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  3. Adobe Commerce
Logo of Adobe Commerce

Adobe Commerce

byAdobe
in
4.4
Market Presence: Digital Commerce, Retail Store Inventory Management Applications

Overview

Product Information on Adobe Commerce

Updated 31st July 2025

What is Adobe Commerce?

Adobe Commerce supports a range of integrations to fit wherever a business is in its commerce journey. This ranges from deep Adobe Experience Cloud connections to flexibility API-based extensibility and headless front ends. Adobe Commerce Optimizer helps brands modernize the storefront, catalog, and merchandising experience while keeping existing backends (e.g. ERP, PIM, or legacy commerce) in place. Both Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer enable real-time data sharing and extensibility via App Builder and API Mesh, making it easier to launch campaigns, route orders, and personalize the shopper experience, without redundant data flows or complex integration work.

Adobe Commerce Pricing

Adobe Commerce offers flexible pricing and packaging to suit businesses of any size or industry. Our tiered pricing, which is based on gross merchandise value or order volume, ensures clear, predictable costs. Every customer is offered comprehensive, end-to-end features including core platform.

Adobe Commerce Product Images

Commerce Product Example
Commerce Product Example

Overall experience with Adobe Commerce

Marketing Manager
<50M USD, Construction
FAVORABLE

“Remains the king of complex B2B Commerce Solutions”

5.0
Jan 12, 2026
Adobe Commerce Magento remains the king of B2B Commerce for Medium to Large Size stores. Its support of all systems and functions you want to throw at it, with the catalog scalability you need in a growing business.
QUALITY SPECIALIST
<50M USD, Retail
CRITICAL

“Adobe Commerce: An Extensive Solution for Large-Scale Businesses”

3.0
Dec 5, 2024
Adobe Commerce is a great resource in terms of scalability and customization and provides a breadth of great features for an intuitive interface that is very user friendly, though some users may see a downside when it comes to cost efficiency.

About Company

Company Description

Updated 6th February 2025

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

Company Details

Updated 6th February 2025
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.adobe.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Adobe Commerce
Performance of Adobe Commerce Across Market Features

Adobe Commerce Likes & Dislikes

Like

Scalability and Flexibility are the major wins for Adobe Commerce Magento. Many organizations have some sort of operational complexities, and Adobe Commerce aims to tackle those sorts of problems effectively over the competition. There's never an issue with downtime. Never an issue with control. If you have an ERP, CRM, PIM, DAM - any system of record where that flow of information needs to connect to your web store in some capacity - that's the real strength of Adobe Commerce.

Like

This program is great when it comes to the ability to scale for a large company or corporation. The interface provides a great and intuitive user experience that our team has found invaluable.

Like

1. Multi store management- The ablity to run dozens of international sites and brands from a single admin panel is a major strength. 2. API first approach - It integrates seamlessly with our ERP and PIM through its robust REST and GraphQL APIs. 3. Marketplace Ecosystem - There are extensions available for almost any feature you can imagine, which speeds up initial deployment.

Dislike

A strong developer team or agency assistance is a must, and careful selection of extensions and customizations is needed in an effort to not negatively impact site and page performance. Smaller projects may get outpriced, but larger stores with legacy systems are Adobe's strong suit.

Dislike

Adobe Commerce comes with a lot of great features, though the cost comparative to other programs is high. There are also issues with users being locked in to using only Adobe products for compatibility and customer support.

Dislike

1. Upgrade Complexity - Moving between versions is rarely straightforward and often breaks custom code. 2. Performance overhead - The platform is resource heavy; achieving fast page load times requires a significant investment in hosting and caching layers.

Top Adobe Commerce Alternatives

Logo of Shopify
1. Shopify
4.5
(569 Ratings)
Logo of VTEX Commerce Platform
2. VTEX Commerce Platform
4.7
(269 Ratings)
Logo of BigCommerce
3. BigCommerce
4.4
(203 Ratings)
View All Alternatives

Peer Discussions

Adobe Commerce Reviews and Ratings

4.4

(385 Ratings)

Rating Distribution

5 Star
40%
4 Star
49%
3 Star
10%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Planning & Transition

4.7

Delivery & Execution

4.3

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Manager
    <50M USD
    Construction
    Review Source

    Remains the king of complex B2B Commerce Solutions

    5.0
    Jan 12, 2026
    Adobe Commerce Magento remains the king of B2B Commerce for Medium to Large Size stores. Its support of all systems and functions you want to throw at it, with the catalog scalability you need in a growing business.
  • Resident Engineer
    50M-1B USD
    IT Services
    Review Source

    Multi Store Management and API Integration Offset Upgrade and Performance Challenges

    4.0
    Jan 27, 2026
    The platform is incredibly flexible and handles our complex B2B logic well.. However, the total cost of ownership is high die to the constant need for security patching and the requirement for highly specialized developers. It is a powerful engine that requires a lot of maintenance.
  • SOFTWARE ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Application Streamlines Stock Processes But Faces Usability and Reporting Delays

    5.0
    Aug 27, 2025
    Overall, the applications help streamline inventory processes and give good visibility into stock levels, though there’s room for improvement in usability.
  • Information Technology Analyst
    50M-1B USD
    Services (non-Government)
    Review Source

    Great for Managing Adobe Commerce Scaling and Updates May Require Experienced Oversight

    4.0
    Jul 16, 2025
    When it comes to managing and scaling our e-commerce experience, Adobe Commerce has been dependable and worth the investment. It supports our complex catalogues and has proven to integrate well with our system and that of our third parties tools.
  • Sales Manager
    10B+ USD
    Manufacturing
    Review Source

    Adobe Commerce Storefronts Praised for Personalization but Criticized for High Costs

    4.0
    Jan 22, 2026
    Adobe commerce has been used for 4 different strorefronts for four different countries and it has been well welcomed both from customers and users
...
Showing Result 1-5 of 404

Recommended Gartner Research

  • Critical Capabilities for Digital Commerce
  • Magic Quadrant for Digital Commerce

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