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Logo of Adobe Commerce

Adobe Commerce

byAdobe
in
4.5
Market Presence: Digital Commerce, Retail Store Inventory Management Applications

Overview

Product Information on Adobe Commerce

Updated 31st July 2025

What is Adobe Commerce?

Adobe Commerce supports a range of integrations to fit wherever a business is in its commerce journey. This ranges from deep Adobe Experience Cloud connections to flexibility API-based extensibility and headless front ends. Adobe Commerce Optimizer helps brands modernize the storefront, catalog, and merchandising experience while keeping existing backends (e.g. ERP, PIM, or legacy commerce) in place. Both Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer enable real-time data sharing and extensibility via App Builder and API Mesh, making it easier to launch campaigns, route orders, and personalize the shopper experience, without redundant data flows or complex integration work.

Adobe Commerce Pricing

Adobe Commerce offers flexible pricing and packaging to suit businesses of any size or industry. Our tiered pricing, which is based on gross merchandise value or order volume, ensures clear, predictable costs. Every customer is offered comprehensive, end-to-end features including core platform.

Adobe Commerce Product Images

Commerce Product Example
Commerce Product Example

Overall experience with Adobe Commerce

Information Technology Analyst
50M - 250M USD, Services (non-Government)
FAVORABLE

“Great for Managing Adobe Commerce Scaling and Updates May Require Experienced Oversight”

4.0
Jul 16, 2025
When it comes to managing and scaling our e-commerce experience, Adobe Commerce has been dependable and worth the investment. It supports our complex catalogues and has proven to integrate well with our system and that of our third parties tools.
QUALITY SPECIALIST
<50M USD, Retail
CRITICAL

“Adobe Commerce: An Extensive Solution for Large-Scale Businesses”

3.0
Dec 5, 2024
Adobe Commerce is a great resource in terms of scalability and customization and provides a breadth of great features for an intuitive interface that is very user friendly, though some users may see a downside when it comes to cost efficiency.

About Company

Company Description

Updated 7th December 2023

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

Company Details

Updated 6th February 2025
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.adobe.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Adobe Commerce
Reviewer Insights for: Adobe Commerce
Performance of Adobe Commerce Across Market Features

Adobe Commerce Likes & Dislikes

Like

It is highly customizable and we can shape experiences based on what our clients need. I also like how it works well with different payment gateways that we often require as we interact with different clients. It is great for global branding.

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Like

This program is great when it comes to the ability to scale for a large company or corporation. The interface provides a great and intuitive user experience that our team has found invaluable.

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Like

Adobe Commerce offers unparalleled flexibility that helps us have full control over the customer experience and digital commerce. The software helps us craft our customer journey and patterns, which streamline our digital commerce needs. Adobe Commerce supports integration with third party software including logistics and ERP solutions.

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Dislike

It requires my experience to manage scaling and updates. Therefore, I am often unable to delegate some functions. However, since I have used it for a period, I am okay with that.

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Dislike

Adobe Commerce comes with a lot of great features, though the cost comparative to other programs is high. There are also issues with users being locked in to using only Adobe products for compatibility and customer support.

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Dislike

Adobe Commerce has technical barriers, which requires technical skills from experienced developers.

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Top Adobe Commerce Alternatives

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4.5
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2. VTEX Commerce Platform
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Peer Discussions

Adobe Commerce Reviews and Ratings

4.5

(381 Ratings)

Rating Distribution

5 Star
40%
4 Star
49%
3 Star
10%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Planning & Transition

4.7

Delivery & Execution

4.3

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Information Technology Analyst
    50M-1B USD
    Services (non-Government)
    Review Source

    Great for Managing Adobe Commerce Scaling and Updates May Require Experienced Oversight

    4.0
    Jul 16, 2025
    When it comes to managing and scaling our e-commerce experience, Adobe Commerce has been dependable and worth the investment. It supports our complex catalogues and has proven to integrate well with our system and that of our third parties tools.
  • RESPONSABILE UFFICIO GARE
    50M-1B USD
    Services (non-Government)
    Review Source

    Integration Capabilities and Flexibility Stand Out in Adobe Commerce’s Feature Set

    5.0
    Jul 10, 2025
    Adobe Commerce has been a brilliant and resourceful driver behind our digital commerce. The app has unmatched flexibility that helps us build a personalized experience for our customers. Adobe Commerce has features that assist us to scale and shape our business with articulation, more so on matters of customer journey and product configuration. The software has made it possible to manage both B2C and B2B models into a centralized platform.
  • SOFTWARE ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Application Streamlines Stock Processes But Faces Usability and Reporting Delays

    5.0
    Aug 27, 2025
    Overall, the applications help streamline inventory processes and give good visibility into stock levels, though there’s room for improvement in usability.
  • Director Of Financial Aid
    Gov't/PS/Ed
    Education
    Review Source

    Multi-Language Support and Catalog Capacity Highlight Tool's Adaptability and Reach

    4.0
    Jul 9, 2025
    For me it is a flexible and reliable tool which offers support in multiple languages which makes it perfect for global use. It grows as per the audience without requiring any full system build. It can integrate well with CRMs and other tools.
  • Financial Aid Specalist
    <50M USD
    Banking
    Review Source

    Customizable Interface and Robust Data Handling with Advanced Management Features

    4.0
    Jul 15, 2025
    It is a powerful tool which allows me to fully customize the interface as per my need and it is reliable that it can handle large amount of data. It has great product management that can add, update and categorize easily.
...
Showing Result 1-5 of 400

Recommended Gartner Research

  • Critical Capabilities for Digital Commerce
  • Magic Quadrant for Digital Commerce

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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