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  3. Adobe Commerce
Logo of Adobe Commerce

Adobe Commerce

byAdobe
in
4.4
Market Presence: Digital Commerce, Retail Store Inventory Management Applications (Transitioning to Unified Commerce Retail Store Inventory Management Applications)

Overview

Product Information on Adobe Commerce

Updated 31st July 2025

What is Adobe Commerce?

Adobe Commerce as a Cloud Service enables brands to accelerate storefront development with pre-built, high-performance experiences, intuitive visual authoring, integrated A/B testing, and built-in digital asset management. Teams can deliver real-time personalization across search, product recommendations, category pages, and content without needing to make infrastructure upgrades. The Adobe Commerce as a Cloud Service platform supports over 250M+ SKUS and 30,000 prices per SKU from a unified catalog, and offers full B2B functionality alongside an API-first, composable architecture. Adobe Commerce as a Cloud Service empowers businesses to drive conversion, scale efficiently, and expand across markets and business lines with speed and flexibility.

Adobe Commerce Pricing

Adobe Commerce offers flexible pricing and packaging to suit businesses of any size or industry. Our tiered pricing, which is based on gross merchandise value or order volume, ensures clear, predictable costs. Every customer is offered comprehensive, end-to-end features including core platform.

Adobe Commerce Product Images

Commerce Product Example
Commerce Product Example

Overall experience with Adobe Commerce

Marketing Manager
<50M USD, Construction
FAVORABLE

“Remains the king of complex B2B Commerce Solutions”

5.0
Jan 12, 2026
Adobe Commerce Magento remains the king of B2B Commerce for Medium to Large Size stores. Its support of all systems and functions you want to throw at it, with the catalog scalability you need in a growing business.
ACCOUNT EXECUTIVE
1B - 3B USD, Insurance (except health)
CRITICAL

“Customization and Integrations Enhance Efficiency but Complex Processes Slow Workflow”

3.0
Jan 29, 2026
The platform offers strong customization options and powerful integrations that make it easier to tailor the system to unique business requirements.

About Company

Company Description

Updated 7th December 2023

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

Company Details

Updated 6th February 2025
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.adobe.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Adobe Commerce
Performance of Adobe Commerce Across Market Features

Adobe Commerce Likes & Dislikes

Like

Scalability and Flexibility are the major wins for Adobe Commerce Magento. Many organizations have some sort of operational complexities, and Adobe Commerce aims to tackle those sorts of problems effectively over the competition. There's never an issue with downtime. Never an issue with control. If you have an ERP, CRM, PIM, DAM - any system of record where that flow of information needs to connect to your web store in some capacity - that's the real strength of Adobe Commerce.

Like

It offers strong customization options. product and catalog management are robust, and integrations are powerful and reliable supporting seamless connections across systems and workflows.

Like

1. Multi store management- The ablity to run dozens of international sites and brands from a single admin panel is a major strength. 2. API first approach - It integrates seamlessly with our ERP and PIM through its robust REST and GraphQL APIs. 3. Marketplace Ecosystem - There are extensions available for almost any feature you can imagine, which speeds up initial deployment.

Dislike

A strong developer team or agency assistance is a must, and careful selection of extensions and customizations is needed in an effort to not negatively impact site and page performance. Smaller projects may get outpriced, but larger stores with legacy systems are Adobe's strong suit.

Dislike

Some processes require too many steps which slows down workflow, the navigation can feel unintuitive at times especially when moving between functions and certain configurations are overly complex or additional time to complete.

Dislike

1. Upgrade Complexity - Moving between versions is rarely straightforward and often breaks custom code. 2. Performance overhead - The platform is resource heavy; achieving fast page load times requires a significant investment in hosting and caching layers.

Top Adobe Commerce Alternatives

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1. Shopify
4.5
(587 Ratings)
Logo of VTEX Commerce Platform
2. VTEX Commerce Platform
4.7
(273 Ratings)
Logo of BigCommerce
3. BigCommerce
4.4
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Peer Discussions

Adobe Commerce Reviews and Ratings

4.4

(387 Ratings)

Rating Distribution

5 Star
40%
4 Star
49%
3 Star
10%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Planning & Transition

4.7

Delivery & Execution

4.3

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Manager
    <50M USD
    Construction
    Review Source

    Remains the king of complex B2B Commerce Solutions

    5.0
    Jan 12, 2026
    Adobe Commerce Magento remains the king of B2B Commerce for Medium to Large Size stores. Its support of all systems and functions you want to throw at it, with the catalog scalability you need in a growing business.
  • Resident Engineer
    50M-1B USD
    IT Services
    Review Source

    Multi Store Management and API Integration Offset Upgrade and Performance Challenges

    4.0
    Jan 27, 2026
    The platform is incredibly flexible and handles our complex B2B logic well.. However, the total cost of ownership is high die to the constant need for security patching and the requirement for highly specialized developers. It is a powerful engine that requires a lot of maintenance.
  • SOFTWARE ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Application Streamlines Stock Processes But Faces Usability and Reporting Delays

    5.0
    Aug 27, 2025
    Overall, the applications help streamline inventory processes and give good visibility into stock levels, though there’s room for improvement in usability.
  • ACCOUNT EXECUTIVE
    1B-10B USD
    Insurance (except health)
    Review Source

    Customization and Integrations Enhance Efficiency but Complex Processes Slow Workflow

    3.0
    Jan 29, 2026
    The platform offers strong customization options and powerful integrations that make it easier to tailor the system to unique business requirements.
  • Sales Manager
    10B+ USD
    Manufacturing
    Review Source

    Adobe Commerce Storefronts Praised for Personalization but Criticized for High Costs

    4.0
    Jan 22, 2026
    Adobe commerce has been used for 4 different strorefronts for four different countries and it has been well welcomed both from customers and users
...
Showing Result 1-5 of 408

Recommended Gartner Research

  • Critical Capabilities for Digital Commerce
  • Magic Quadrant for Digital Commerce

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