Name: nCino Cloud Banking Platform
Rating: 3.8 (21 reviews)

Overview

Product Information on nCino Cloud Banking Platform

Updated 13th October 2025

What is nCino Cloud Banking Platform?

nCino Cloud Banking Platform is a software designed to streamline operations for financial institutions by providing cloud-based solutions for loan origination, account opening, deposit applications, and customer relationship management. The software supports digital workflows, enabling automation and real-time collaboration across departments. It offers tools for document management, compliance monitoring, analytics, and reporting to enhance transparency and efficiency in banking processes. The platform aims to address the challenges of manual and siloed tasks in banking environments by integrating core functions into a unified system that supports operational scalability and regulatory requirements.

Overall experience with nCino Cloud Banking Platform

Commercial Administrator

50M - 250M USD, Banking

FAVORABLE

“Adaptable Product Solutions Cater to Niche Market Needs”

5.0

Apr 25, 2024

Company is growing but is able to maintain the high level of customer service and support that sets them apart from other vendors.

Chief Executive Officer

500M - 1B USD, Banking

CRITICAL

“ frequency Sales Pitches Noted Alongside Integration and Reporting Limitation”

3.0

Jun 23, 2025

There were too many sales pitches for both the customers I engaged with.

About Company

Company Description

nCino (NASDAQ: NCNO) is partnered with more than 1,800 financial services providers globally. Through our single software-as-a-service (SaaS) platform, we help financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and onboard clients, make loans, manage the loan lifecycle, and open accounts. We work with financial institution customers of all sizes and complexities, including global financial institutions, enterprise banks, regional banks, IMBs, community banks, credit unions and new market entrants. Our technology enables financial institutions to consolidate disparate systems and data, leverage artificial intelligence to improve efficiencies and insights, manage regulatory complexities, and streamline the banker and customer experience.

Company Details

Company type

Public

Year Founded

2011

Head office location

Wilmington, United States

Number of employees

1001 - 5000

Website

http://ncino.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: nCino Cloud Banking Platform

nCino Cloud Banking Platform Likes & Dislikes

Products make sense and are adaptable to meet our niche needs. Support and sales teams understand our needs and are able to provide solutions that are relevant in a timely manner. Our CSM genuinely wants us to succeed.

Professional and friendly nCino core team, ready to share knowledge and listen to customer's voice

how customizable it is

The need to have Salesforce administrators on staff, dashboards and reports could be more robust. We would love to have access to a few more features/integrations that are not available in our market (understanding this is not the fault of nCino).

Lack of integration with LoanIQ, core banking and collateral management; inadequate out of the box reporting and MI capabilities. Too much dependency in the saleforce can potential let them to rebuild the platfrom, if salesforce refused to extend it's partnership

the number of duplicate relationships. Every time a member applies online if their relationship already exist, then it becomes duplicated. We're told just to put a control report in place to clean them up afterwards. Thats a little frustrating.

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Peer Discussions

nCino Cloud Banking Platform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Digital Banking Platforms

50M-1B USD

Banking

Review Source

frequency Sales Pitches Noted Alongside Integration and Reporting Limitation

Adaptable Product Solutions Cater to Niche Market Needs

System administrator

1B-10B USD

Dealing With nCino's Duplicated Relationships Challenge: A User Perspective

4.0

Apr 26, 2024

I've been using nCino for four years now and overall its been a very positive experience.

Director of Product

Understanding nCino: Tackling Limited Flexibility and Troublesome Errors

Apr 12, 2024

nCino support is a challenging working through issues that arise in the normal course of business or while configuring new enhancements. Access to knowledgeable developers is limited since all requests go through support first.

Senior System Administrator

<50M USD

Pricing Trouble: Feature Migration and Vendor Support Costs

Apr 5, 2024

The product seems good and flexible. While system administrators can do many things, it seems like new features or migrating feature versions require vendor support, which always seems to come with a price tag.

Overview

Product Information on nCino Cloud Banking Platform

What is nCino Cloud Banking Platform?

nCino Cloud Banking Platform Pricing

Overall experience with nCino Cloud Banking Platform

“Adaptable Product Solutions Cater to Niche Market Needs”

“ frequency Sales Pitches Noted Alongside Integration and Reporting Limitation”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: nCino Cloud Banking Platform

nCino Cloud Banking Platform Likes & Dislikes

Top nCino Cloud Banking Platform Alternatives

1. Backbase Engagement Banking Platform

2. Finacle Digital Engagement Suite

3. NETinfo Digital Banking Platform

Peer Discussions

nCino Cloud Banking Platform Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: nCino Cloud Banking Platform

nCino Cloud Banking Platform Likes & Dislikes

Top nCino Cloud Banking Platform Alternatives

1. Backbase Engagement Banking Platform

2. Finacle Digital Engagement Suite

3. NETinfo Digital Banking Platform

nCino Cloud Banking Platform Reviews and Ratings

frequency Sales Pitches Noted Alongside Integration and Reporting Limitation

Adaptable Product Solutions Cater to Niche Market Needs

Dealing With nCino's Duplicated Relationships Challenge: A User Perspective

Understanding nCino: Tackling Limited Flexibility and Troublesome Errors

Pricing Trouble: Feature Migration and Vendor Support Costs

3.8

(21 Ratings)

Rating Distribution

Customer Experience

Product Capabilities