Overview
Product Information on nCino Cloud Banking Platform
What is nCino Cloud Banking Platform?
nCino Cloud Banking Platform Pricing
Overall experience with nCino Cloud Banking Platform
“Adaptable Product Solutions Cater to Niche Market Needs”
“ frequency Sales Pitches Noted Alongside Integration and Reporting Limitation”
About Company
Company Description
nCino (NASDAQ: NCNO) is partnered with more than 1,800 financial services providers globally. Through our single software-as-a-service (SaaS) platform, we help financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and onboard clients, make loans, manage the loan lifecycle, and open accounts. We work with financial institution customers of all sizes and complexities, including global financial institutions, enterprise banks, regional banks, IMBs, community banks, credit unions and new market entrants. Our technology enables financial institutions to consolidate disparate systems and data, leverage artificial intelligence to improve efficiencies and insights, manage regulatory complexities, and streamline the banker and customer experience.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: nCino Cloud Banking Platform
nCino Cloud Banking Platform Likes & Dislikes
Products make sense and are adaptable to meet our niche needs. Support and sales teams understand our needs and are able to provide solutions that are relevant in a timely manner. Our CSM genuinely wants us to succeed.
Professional and friendly nCino core team, ready to share knowledge and listen to customer's voice
how customizable it is
The need to have Salesforce administrators on staff, dashboards and reports could be more robust. We would love to have access to a few more features/integrations that are not available in our market (understanding this is not the fault of nCino).
Lack of integration with LoanIQ, core banking and collateral management; inadequate out of the box reporting and MI capabilities. Too much dependency in the saleforce can potential let them to rebuild the platfrom, if salesforce refused to extend it's partnership
the number of duplicate relationships. Every time a member applies online if their relationship already exist, then it becomes duplicated. We're told just to put a control report in place to clean them up afterwards. Thats a little frustrating.
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Peer Discussions
nCino Cloud Banking Platform Reviews and Ratings
- Chief Executive Officer50M-1B USDBankingReview Source
frequency Sales Pitches Noted Alongside Integration and Reporting Limitation
There were too many sales pitches for both the customers I engaged with. - Commercial Administrator50M-1B USDBankingReview Source
Adaptable Product Solutions Cater to Niche Market Needs
Company is growing but is able to maintain the high level of customer service and support that sets them apart from other vendors. - System administrator1B-10B USDBankingReview Source
Dealing With nCino's Duplicated Relationships Challenge: A User Perspective
I've been using nCino for four years now and overall its been a very positive experience. - Director of Product50M-1B USDBankingReview Source
Understanding nCino: Tackling Limited Flexibility and Troublesome Errors
nCino support is a challenging working through issues that arise in the normal course of business or while configuring new enhancements. Access to knowledgeable developers is limited since all requests go through support first. - Senior System Administrator<50M USDBankingReview Source
Pricing Trouble: Feature Migration and Vendor Support Costs
The product seems good and flexible. While system administrators can do many things, it seems like new features or migrating feature versions require vendor support, which always seems to come with a price tag.