Overview
Product Information on NetScaler
Updated 13th October 2025
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Overall experience with NetScaler
SYSTEMS ENGINEER
<50M USD, IT ServicesFAVORABLE
“NetScaler ADC: One of the Leaders for a Reason”
What makes NetScaler to be one, if not, the best Application Delivery Controller is that it optimizes application delivery to end users with excellent performance gains. Aside from the application's performance, it will also be secure. NetScaler has been one of the leading ADCs in the market and a lot of our customers continue to use it for those reasons. However, due to the recent acquisition by CSG, it may have become a bit pricey for our small to medium customers.
Systems Engineer III
1B - 3B USD, Services (non-Government)CRITICAL
“Good product - less than good support and account management”
Good product but Citrix support is less than optimal, product upgrades are expensive and account managers are only interested in next sale
About Company
Company Description
NetScaler, currently a component of the Cloud Software Group, provides comprehensive application delivery and security solutions that simplify and automate processes across both on-premise and cloud platforms. The primary aim is to deliver resilient and secure applications, maintaining peak application performance despite the nature of the application and the underlying infrastructure. This focus particularly is essential for organizations transitioning to hybrid or multi-cloud systems, ensuring optimal application experiences for all stakeholders.
Company Details
Company type
Private
Year Founded
2001
Head office location
Santa Clara, United States
Number of employees
501 - 1000
Website
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- SYSTEMS ENGINEER<50M USDIT ServicesReview Source
NetScaler ADC: One of the Leaders for a Reason
What makes NetScaler to be one, if not, the best Application Delivery Controller is that it optimizes application delivery to end users with excellent performance gains. Aside from the application's performance, it will also be secure. NetScaler has been one of the leading ADCs in the market and a lot of our customers continue to use it for those reasons. However, due to the recent acquisition by CSG, it may have become a bit pricey for our small to medium customers. - Architect1B-10B USDTransportationReview Source
New Licensing Model Brings Potential to the Product
Product easy to use with advanced options. While last year it changed names and ways of working, bringing confusion, these last few months with the new licensing model look like they may finally be on the right path. Having close interactions with PMs moving forward will also bring value. We are still missing some built-in intelligence to interact between different NetScaler setups in the same organization or ECH to improve additional security. - CYBER SECURITY MANAGERGov't/PS/EdEducationReview Source
Great solution for Citrix Gateway as well as load balancing and backend server protection
Citrix/Netsclaer is a well know brand. We use the Netscalers as part of our infrastructure to provide both load balancing and the Citrix Gateway functionality - IT AssociateGov't/PS/EdEducationReview Source
Happy Citrix Netscaler ADC customer for years.
Citrix Netscaler ADC have been easy to maintain in our environment for years. Upgrades go smoothly and customer support has been excellent. - Systems Engineer II10B+ USDHealthcare and BiotechReview Source
NetScaler's are much more than a Load Balancer, and a Critical Part of Business success.
The Citrix NetScaler's have been a Business Critical part of our infrastructure for many years and successfully met expectations of delivering complex solutions and availability.
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