Overview
Product Information on NetScaler
What is NetScaler?
NetScaler Pricing
Overall experience with NetScaler
“NetScaler ADC: One of the Leaders for a Reason”
“Good product - less than good support and account management”
About Company
Company Description
NetScaler, currently a component of the Cloud Software Group, provides comprehensive application delivery and security solutions that simplify and automate processes across both on-premise and cloud platforms. The primary aim is to deliver resilient and secure applications, maintaining peak application performance despite the nature of the application and the underlying infrastructure. This focus particularly is essential for organizations transitioning to hybrid or multi-cloud systems, ensuring optimal application experiences for all stakeholders.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: NetScaler
Deciding Factors: NetScaler Vs. Market Average
Performance of NetScaler Across Market Features
NetScaler Likes & Dislikes
The main features of NetScaler that I find mostly used are the following - SSL Offloading - GSLB - Security Updates - NetScaler Gateway Majority of our customers have web applications that they want to load balance and they are using HTTPS. NetScaler reduces the utilization of web servers due to its SSL offloading capability. GSLB is also widely used as they are looking for a seamless load balancing solutions and DR solution for multiple sites. NetScaler also updates their security bulletin from time to time, ensuring customers that they are being secured from all vulnerabilities. Lastly, the majority of CVAD customers we have also purchased NS Gateway to secure their CVAD sessions using its ZTNA principle that the gateway uses.
Easy to configure. Many basic and enhanced features. Very easy to upgrade if on SDX platform. Flexible capability in terms of application load balancing. Device able to consolidate different app delivery functions in one platform. Strong user community.
Easy to use and close interaction with the vendor.
Mostly the technical support is the one I dislike the most. Particularly frontline support. We had problems with it from time to time. However, their escalation team is better. Aside from that, the pricing is something that not only customers, but us as partners dislike. The new licensing model may not be good for small to medium businesses.
Terrible support. Account team too focused on next sale. Citrix Support relies too much on user community to provide testing and support FAQs. Most of the Citrix fix procedures come from user community info.
WAF and BOT features are still needed to improve ways of deploying and maintaining.
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Peer Discussions
NetScaler Reviews and Ratings
- SYSTEMS ENGINEER<50M USDIT ServicesReview Source
NetScaler ADC: One of the Leaders for a Reason
What makes NetScaler to be one, if not, the best Application Delivery Controller is that it optimizes application delivery to end users with excellent performance gains. Aside from the application's performance, it will also be secure. NetScaler has been one of the leading ADCs in the market and a lot of our customers continue to use it for those reasons. However, due to the recent acquisition by CSG, it may have become a bit pricey for our small to medium customers. - Architect1B-10B USDTransportationReview Source
New Licensing Model Brings Potential to the Product
Product easy to use with advanced options. While last year it changed names and ways of working, bringing confusion, these last few months with the new licensing model look like they may finally be on the right path. Having close interactions with PMs moving forward will also bring value. We are still missing some built-in intelligence to interact between different NetScaler setups in the same organization or ECH to improve additional security. - CYBER SECURITY MANAGERGov't/PS/EdEducationReview Source
Great solution for Citrix Gateway as well as load balancing and backend server protection
Citrix/Netsclaer is a well know brand. We use the Netscalers as part of our infrastructure to provide both load balancing and the Citrix Gateway functionality - IT AssociateGov't/PS/EdEducationReview Source
Happy Citrix Netscaler ADC customer for years.
Citrix Netscaler ADC have been easy to maintain in our environment for years. Upgrades go smoothly and customer support has been excellent. - Systems Engineer II10B+ USDHealthcare and BiotechReview Source
NetScaler's are much more than a Load Balancer, and a Critical Part of Business success.
The Citrix NetScaler's have been a Business Critical part of our infrastructure for many years and successfully met expectations of delivering complex solutions and availability.