Uptime is pretty reliable; we also have a great user connection experience using Netskope which was a problem we faced before with other vendors. Support has been awesome to work with, although there is still some room for improvement in streamlining the support process. We are also able to go into depth on application policy, which is a huge improvement for our security posture, especially as we move into the world of AI. Theres a lot included with the service which really covers a wide set of security use cases we look to cover at my organization

The product's SDWAN capabilities are simple to setup and powerful, however the GUI and other technical features are still maturing.