Name: Octave Reliance
Rating: 4.2 (97 reviews)

Overview

Product Information on Octave Reliance

Updated 10th April 2026

What is Octave Reliance?

Octave Reliance (formerly ETQ Reliance) is a cloud-native, enterprise-grade Quality Management System (QMS) designed to empower quality teams across the value chain. With 40+ configurable applications, it supports core functions like document control, CAPA, audits, risk management, and training. Its flexible, no-code platform enables rapid deployment and global scalability. Octave Reliance integrates seamlessly with business and operations systems, like ERP, MES and Connected Worker platforms, extending quality processes to the shop floor. Advanced analytics and AI-driven insights help reduce cost of poor quality, accelerate time to market, and ensure compliance. Built on AWS with robust security, it supports ISO 9001, 27001, and other standards. Octave Reliance helps organizations drive continuous improvement and strategic decision-making.

Overall experience with Octave Reliance

Operations Manager

1B - 3B USD, Manufacturing

FAVORABLE

“Document Control System Supports ISO Certification but Cloud Shift Causes Concerns”

4.0

Dec 9, 2025

The team at Reliance is very knowledgeable and friendly. They recently set up a regular business review with our company to assess upcoming needs and goals of our business.

TRAINING SPECIALIST

50M - 250M USD, Healthcare and Biotech

CRITICAL

“Streamlining ISO Audits: Document Management Made Easy”

3.0

Sep 3, 2024

This tool helps manage the large amount of documents that I need to review for our ISO audit and regulatory standards.

About Company

Company Description

Unleashing intelligence at scale. Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle, Design, Build, Operate and Protect, where performance, safety and reliability are non-negotiable and failure is not an option. Turning data into decisive action and intelligence into your edge, Octave solutions solve for and simplify complexity, from design and build to operations and protection of people, property, and assets, for any scope, at any scale. For decades, we’ve partnered with customers to sharpen performance, elevate efficiency, and amplify results. From factory floors to entire cities, our solutions are tuned to scale up what’s possible from day one onward.

Company Details

Company type

Public

Year Founded

1992

Head office location

Madison, United States

Number of employees

5001 - 10000

Website

octave.com

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Octave Reliance Likes & Dislikes

The system for document control and training is very robust and has helped maintain our company's certification to multiple ISO standards for many years. They also have a wide array of other modules that we are reviewing to use in the future. Their customer experience team has also had great communication lately.

I enjoy the reminder emails when new or updated content needs to be reviewed. I also appreciate the ability to save documents as favorites. This allows me to save content I may need to quickly reference in the future.

Ease of use It is reasonably simple to add configuration to Quick to set up and onboard users

Although the product is extremely robust, our company prefers a model that is supported on-premise. Reliance is moving to a fully cloud-based system that our leadership has decided doesn't fit our model.

The reporting features are difficult and complex to run. Additionally, the search functionality is not as effective as I'd like and required sifting through too many options.

Felt slightly rushed during the implementation Support team sometimes asked for information repetitively (a checklist would be helpful) Easy to lose focus on critical apps due to how many there are, and what you want to implement next!

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Recommended Gartner Insights

Magic Quadrant for Quality Management System Software

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1B-10B USD

Manufacturing

Review Source

Document Control System Supports ISO Certification but Cloud Shift Causes Concerns

Director

A comprehensive system with huge potential, if you are clear about your requirements and perform UAT properly.

5.0

Nov 24, 2025

Generally great to work with, comprehensive system, responsive

Audit Associate

Customization Enhances QMS Efficiency Amid Complex Default Module Structures

Nov 3, 2025

ETQ Reliance has allowed for a streamlined approach to QMS. We are able to maintain document control, CAPA, change management, and custom applications within the same piece of software. This allows users to learn one system and be more engaged in the overall QMS. Some of the out-of-the-box set-ups are complicated, but we have been able to customize them to streamline the processes.

Manager, Project Management

10B+ USD

Effective Module Connectivity Enables Seamless Work Processes With Reliable Assistance

Dec 10, 2025

Tool has exceeded expectations and support team is second to none.

Engineering Manager

50M-1B USD

Consumer Goods

Product Flexibility Stands Out, But Lacks Ready Medical Device Compliance Modules

Overall excellent product, support, and service. The capabilities are well suited for our industry, and the support we receive has been great and actively helping our internal projects.