we can easily communicate with members of the team and get responses quickly. They work with our needs and provide us the support we need.

The overall experience with the system was okay. The system itself is manageable, but it is very rigid. The technical support team was not very responsive, and implementation required a lot of hands on work. There is a lot of administrative work in the background, requiring a lot of support on an ongoing basis. Continuous updates are also typically difficult to work around, as bugs are discovered in real-time