Name: Octave Reliance
Rating: 4.2 (98 reviews)

Overview

Product Information on Octave Reliance

Updated 10th April 2026

What is Octave Reliance?

Octave Reliance (formerly ETQ Reliance) is a cloud-native, enterprise-grade Quality Management System (QMS) designed to empower quality teams across the value chain. With 40+ configurable applications, it supports core functions like document control, CAPA, audits, risk management, and training. Its flexible, no-code platform enables rapid deployment and global scalability. Octave Reliance integrates seamlessly with business and operations systems, like ERP, MES and Connected Worker platforms, extending quality processes to the shop floor. Advanced analytics and AI-driven insights help reduce cost of poor quality, accelerate time to market, and ensure compliance. Built on AWS with robust security, it supports ISO 9001, 27001, and other standards. Octave Reliance helps organizations drive continuous improvement and strategic decision-making.

Overall experience with Octave Reliance

Audit Associate

1B - 3B USD, Manufacturing

FAVORABLE

“Customization Enhances QMS Efficiency Amid Complex Default Module Structures”

4.0

Nov 3, 2025

ETQ Reliance has allowed for a streamlined approach to QMS. We are able to maintain document control, CAPA, change management, and custom applications within the same piece of software. This allows users to learn one system and be more engaged in the overall QMS. Some of the out-of-the-box set-ups are complicated, but we have been able to customize them to streamline the processes.

TRAINING SPECIALIST

50M - 250M USD, Healthcare and Biotech

CRITICAL

“Streamlining ISO Audits: Document Management Made Easy”

3.0

Sep 3, 2024

This tool helps manage the large amount of documents that I need to review for our ISO audit and regulatory standards.

About Company

Company Description

Octave Reliance (formerly ETQ Reliance) delivers integrated quality management, health, safety and environmental solutions for manufacturers worldwide. Companies rely on Octave Reliance to ensure optimal quality at scale, reduce costs and improve data-driven decisions. Customers are in industries like heavy manufacturing, general manufacturing, electronics and appliances, medical devices, pharma and lifesciences, food and bev, chemicals and agroscience, logistics and distribution, automotive, aerospace and defense and consumer goods. Reliance offers a broad portfolio of configurable, flexible and scalable quality applications that turn quality into a business advantage. Core applications include Document Control, CAPA, Audit Management, Training, and Advanced Analytics. With Reliance NXG, customers gain cloud-native capabilities, advanced analytics and easy scalability to ensure long-term optimal quality, resilience in the face of uncertainty and adaptability in their quality systems.

Company Details

Company type

Public

Year Founded

1992

Head office location

Madison, United States

Number of employees

5001 - 10000

Website

https://www.octave.com/products/asset-performance-management/reliance

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Octave Reliance Likes & Dislikes

The ability to customize workflow and allow individual locations to customize keywords/names list has been very helpful. We were able to create custom modules to replace old Lotus Notes applications.

I enjoy the reminder emails when new or updated content needs to be reviewed. I also appreciate the ability to save documents as favorites. This allows me to save content I may need to quickly reference in the future.

The product configuration capabilities are very powerful - almost any gap that we find, we can implement a fix to accommodate or work around. Although the product is not suitable for our industry out-of-box, we are able to adapt custom modules to suit our needs.

1. Some modules are complicated. For example Audit Management requires checklists, audit types, audit plans, and audits. We have customized/simplified to only using checklists and audits. 2. Document Control came with numerous workflows. It would have been better to have one workflow and a field for a document type. This eases changes in workflows later. 3. During intial set-up we had ETQ customize the Change Management form for organizational management. When we later wanted to add more fields, a known bug prevented us from adding more. If they had made the MOOC a separate form, it would have allowed for future expansion.

The reporting features are difficult and complex to run. Additionally, the search functionality is not as effective as I'd like and required sifting through too many options.

I wish there were more medical device-compliant modules out of box. It would be tremendous to have a compliant suite deployable out of box, but still have the customization capabilities to fine-tune where needed.

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Magic Quadrant for Quality Management System Software

1B-10B USD

Manufacturing

Review Source

Customization Enhances QMS Efficiency Amid Complex Default Module Structures

Engineering Manager

50M-1B USD

Consumer Goods

Product Flexibility Stands Out, But Lacks Ready Medical Device Compliance Modules

Overall excellent product, support, and service. The capabilities are well suited for our industry, and the support we receive has been great and actively helping our internal projects.

Operations Manager

Document Control System Supports ISO Certification but Cloud Shift Causes Concerns

Dec 9, 2025

The team at Reliance is very knowledgeable and friendly. They recently set up a regular business review with our company to assess upcoming needs and goals of our business.

Director

A comprehensive system with huge potential, if you are clear about your requirements and perform UAT properly.

5.0

Nov 24, 2025

Generally great to work with, comprehensive system, responsive

Supply Chain Associate

Hardware

Module Modification and Sandbox Tool Ease Implementation and Understanding of Changes

Nov 5, 2025

Always help full is solving problems and offering solutions

Overview

Product Information on Octave Reliance

What is Octave Reliance?

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Overall experience with Octave Reliance

“Customization Enhances QMS Efficiency Amid Complex Default Module Structures”

“Streamlining ISO Audits: Document Management Made Easy”