OneTrust enables the responsible use of data and AI. The OneTrust Platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.
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The AI Governance module fits naturally into OneTrust's broader GRC and privacy ecosystem, enabling centralized intake, risk assessment, and lifecycle tracking of AI systems. It also provides a well-suited structure for large organizations managing multiple AI initiatives across business units. OneTrust also provides flexible questionnaires, workflows, and mapping to regulatory frameworks that effectively support AI governance needs.
There are quite a lot of possibilities. The solution is looking for a centralised toolbox that could help some organisations from fragmentation.
OneTrust's ease of use and different parameters to extract and control usage are playing a major role in shaping the AI policy moving forward for the company.
OneTrust's AI Governance features require configuration and internal governance maturity to realize its full value and some workflows can feel complex for non-technical stakeholders without training.
It is not very user friendly. There is also a lot of after implementation work that a client has to do themselves. Also the end user experience is not that smooth. The TCO is expensive.
Nothing to dislike so far but one of the limitations I would say is customization.