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  3. OpenAI API
Logo of OpenAI API

OpenAI API

byOpenAI
in
4.5
2025
Market Presence: AI Application Development Platforms, Generative AI Knowledge Management Apps/General Productivity

Overview

Product Information on OpenAI API

Updated 13th October 2025

What is OpenAI API?

OpenAI API is a software that provides developers with access to advanced language and image models, enabling the integration of natural language processing, text generation, translation, summarization, and code generation capabilities into applications. The software supports a range of tasks including conversational AI, content creation, search, and semantic analysis by leveraging machine learning models trained on diverse datasets. OpenAI API addresses business challenges such as automating content workflows, enhancing support systems, and streamlining processes that require language understanding and generation. The software offers endpoints for various functionalities and is designed to be scalable for different use cases across industries.

OpenAI API Pricing

OpenAI API software uses a pay-as-you-go pricing model where users are billed based on the number of tokens processed by the software. Pricing varies depending on the model used and the volume of usage, with available options for both standard and specialized models. There is no fixed monthly or annual fee structure and users can access usage tier discounts with higher consumption levels.

Overall experience with OpenAI API

PROGRAMMER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Powerful models, smooth administration, real gains for developers”

5.0
Aug 22, 2025
Overall, it's been a great experience. The OpenAI platform dashboard is easy to navigate, and the enterprise controls make it straightforward to manage access, permissions, and spending. The API exposes powerful models like GPT-5 that have meaningfully reduced development time for our team. Reliability has been strong, and the documentation has been clear enough that our developers can move quickly from idea to implementation.
MANAGER, HUMAN RESOURCES
<50M USD, Consumer Goods
CRITICAL

“Poineering innovation and ethical AI excellence”

3.0
Feb 2, 2024
It offer the advanced natural language, it has the processing capabilities, it allows you to creat and use the applications, overall it is versitile and easy to use

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Cloud AI Developer Services

About Company

Company Description

Updated 27th January 2026

OpenAI is an artificial intelligence research and deployment company focused on building safe, reliable, and enterprise-ready AI systems. Its mission is to ensure that artificial general intelligence benefits all of humanity while supporting responsible adoption at scale. OpenAI provides advanced AI models and platforms that support enterprise use cases including knowledge management, content creation, software development, customer support, and data analysis. These solutions are designed to integrate with existing enterprise workflows and technology environments to improve productivity and decision-making. With a focus on security, privacy, compliance, and governance, OpenAI enables organizations across industries to deploy AI in alignment with business requirements and risk management practices.

Company Details

Updated 27th January 2026
Year Founded
2015
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
https://openai.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenAI API

OpenAI API Likes & Dislikes

Like

Model quality - fast, capable, and affordable for the value delivered. Admin experience - intuitive dashboard, clear permissions management, and predictable cost controls. Developer ecosystem - helpful community resources, and when needed we've gotten direct, helpful support from OpenAI. Time savings - the API has accelerated prototyping and helped us ship production-ready features faster.

Like

Versatility: OpenAI API is very versatile and it can be applied to wide range of natural language processing task Easy to Integrate: OpenAi API is user friendly , easy to integrate to the applications, which boost the adoption of advanced language models without extensive technical hurdles Continuous improvement: The OpenAI API is commited to research and development, the regularly enchance the performance and the capabilities

Like

They are highly advanced and capable of understanding and generating technology

Dislike

Staggered availability - some newer models show up in ChatGPT before they're exposed in the API. Usage visibility per employee - the available tools show usage by team or project, but per-user cost breakdowns would be helpful for internal purposes. Feature parity gaps - a few capabilities available in personal ChatGPT accounts aren't yet mirrored in the API or require extra work to match.

Dislike

Cost, Time consuming for integration if we dont have enough knowledge

Dislike

A lack of appreciation amongst the key player for the destination between the proper

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Peer Discussions

OpenAI API Reviews and Ratings

Showing data for 66 ratings and reviews for Cloud AI Developer Services market. View all 498 ratings and reviews across markets for a complete picture.

4.5

(66 Ratings)

Rating Distribution

5 Star
50%
4 Star
48%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.8

Filter Reviews
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  • PROGRAMMER
    Gov't/PS/Ed
    Education
    Review Source

    Powerful models, smooth administration, real gains for developers

    5.0
    Aug 22, 2025
    Overall, it's been a great experience. The OpenAI platform dashboard is easy to navigate, and the enterprise controls make it straightforward to manage access, permissions, and spending. The API exposes powerful models like GPT-5 that have meaningfully reduced development time for our team. Reliability has been strong, and the documentation has been clear enough that our developers can move quickly from idea to implementation.
  • IT ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Perfectly blends protection with ease of use & tools against cyber threats

    5.0
    Apr 15, 2025
    Open AI advance and beneficial manner quick generate relevant response.
  • TELECOMMUNICATIONS ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Exploring How Open IA's New Model Surpasses Coding Challenges

    5.0
    Feb 13, 2025
    Open IA is a tool that has revolutionized the entire world, it is one of the most powerful tools to solve code or computer and IT problems, for me it has been the solution to many problems presented in my work World
  • Senior Software Developer
    <50M USD
    Software
    Review Source

    OpenAI API: A Game-Changer in Scalability and Optimization

    5.0
    Feb 13, 2025
    The overall experience with the OpenAI API has been quite smooth and has resulted well for our tech. The API support has been quite exceptional and the scalability of the cloud API is worth an applaud. The code completion feature and the optimisation feature is also quite beneficial and fast for shipping our micro services efficiently and before time.
  • Marketing Associate
    <50M USD
    IT Services
    Review Source

    Exploring OpenAI API: Robustness and Versatility in AI Integration

    4.0
    Feb 12, 2025
    The overall experience while using OpenAI API is good, it offers a robust and versatile platform with lot of integrating features It is a user friendly API tool where anyone without technical knowledge can use this API platform. This tool offers more flexibility, it can be used in different cases which are developed in natural language support.
...
Showing Result 1-5 of 66

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