OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.
Do You Manage Peer Insights at OpenText?
Access Vendor Portal to update and manage your profile.
I like the universal data translation across formats super useful in messy multi-partner environments.I also love the massive pre-connected partner ecosystem which speeds onboarding a lot. Real-time monitoring dashboards help spot failures fast in production as well.
I love having a single, centralized gateway for all of our B2B messaging, it gives us great visibility and audit trails, which makes staying compliant so much easier for our team.
real time monitoring, the interface makes sending and receiving files straightforward, even across complex ecosystems
I felt it can be heavy/complex if you dont have strong EDI or B2B experience.Its usually positioned for large enterprises, so cost and setup effort can be high.Customization and onboarding processes can still be slow, depending on the partners ofc.
The user interface feels a bit dated. Fairly sharp learning curve at the beginning Getting quick resolutions from customer support takes longer sometime.
Pricing and licensing are often seen as better aligned with large enterprises, making it less accessible for mid-sized businesses.
