Overview
Product Information on Files.com
Updated 13th October 2025
What is Files.com?
Files.com Pricing
Overall experience with Files.com
IT Manager
500M - 1B USD, ManufacturingFAVORABLE
“Customized File Transfers Enhanced With Branding and Streamlined Notifications Features”
When we first started using Files.com it was just to replace our FTP server and to utilize the SFTP functionality of the product. They made it incredibly easy to set up a customized URL for our customers to use for transferring files to us and gave us a professional experience with customizing branding. The notifications were also a feature that we were interested in providing and updating to the people responsible for checking the files when they were deposited in our site. As the site has advanced the Remote Servers connection, which allows for file mounting and real-time access, has been a game changer. With their ever increasing automation we can take advantage of the remote connection and move files in real time where our on premise automation can get to it.
Systems Administrator
50M - 250M USD, MiscellaneousCRITICAL
“Easy Deployment And Low Learning Curve. Overall our users like it. ”
Works well with our end users for transferring files securely and easily. Does not involve a lot of setup initially and since it's SaaS it doesn't require much overhead.
About Company
Company Description
Files.com is a platform functioning on a Software as a Service (SaaS) model. The platform concentrates on supporting secure file sharing, transferring, and storing between individuals, teams, and various organizations. Additionally, it specializes in file automation and integration, delivering solutions that allow for seamless exchange and storage of files across different parties.
Company Details
Company type
Private
Year Founded
2008
Head office location
Austin, United States
Number of employees
51 - 200
Annual Revenue
<50M USD
Website
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- IT Manager50M-1B USDManufacturingReview Source
Customized File Transfers Enhanced With Branding and Streamlined Notifications Features
When we first started using Files.com it was just to replace our FTP server and to utilize the SFTP functionality of the product. They made it incredibly easy to set up a customized URL for our customers to use for transferring files to us and gave us a professional experience with customizing branding. The notifications were also a feature that we were interested in providing and updating to the people responsible for checking the files when they were deposited in our site. As the site has advanced the Remote Servers connection, which allows for file mounting and real-time access, has been a game changer. With their ever increasing automation we can take advantage of the remote connection and move files in real time where our on premise automation can get to it. - Manager, IT Security and Risk Management50M-1B USDSoftwareReview Source
Secure and Efficient platform for streamlined file management
Excellent secure multi-site file management and a reliable platform with strong admin controls. great governance and secure file operations. Strong and reliable enterprise file solution. - Software Developer<50M USDSoftwareReview Source
Automated File Management Platform Excels In Integration Yet Lacks Pricing Flexibility
Our experience has been positive. It is a powerful cloud-native solution that replaces legacy file servers, SFTP infrastructure and scripts with a unified platform for secure file transfers, collaboration and automation across teams and external partners. It is a great choice for a business looking to move data reliably and securely, whether internally or with clients. This solution delivers strong performance and flexibility. - DIRECTOR OF INFORMATION TECHNOLOGY50M-1B USDConsumer GoodsReview Source
Real-Time Efficiencies Noted in Global File Sharing With Files.com
We have been using Files.com since it was previously known as BrickFTP. When we first started using it, we chose it as a replacement for a traditional FTP solution, but Files.com has become our company's file sharing solution for both internal use for projects, and to share files with our customers and vendors. From our inception, use of the product produced immediate real-time efficiencies in our global file sharing between our Marketing departments in the US and Asia. Allowing the upload and download of files via the Desktop Agent to remove the manual process of downloading during business hours, but instead for files to download as users upload in their time zones. We continue to use it successfully for various different file sharing needs. - Senior Knowledge Management Advisor10B+ USDBankingReview Source
Powerful and Reliable File Sharing: Even Better with Upfront Organization
Files.com has been easy and reliable to use as an end user. The interface is clean and intuitive, making file uploads, downloads, and sharing straightforward. Performance has been consistent, and the collaboration features work smoothly without a steep learning curve. Overall, it's a dependable platform for secure file management.
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