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  3. Files.com
Logo of Files.com

Files.com

byFiles.com
in Managed File Transfer (MFT) Software
4.5

Overview

Product Information on Files.com

Updated 23rd June 2026

What is Files.com?

Files.com is the secure, cloud-native File Orchestration Platform that replaces brittle legacy servers, separate file-sharing tools, and custom scripts with one system. Automate mission-critical file transfers across any cloud, protocol, or partner, and bring human collaboration into the same governed platform. Files.com consolidates every file flow into a single platform with centralized access controls, policy enforcement, and complete audit visibility. It presents every storage system (AWS, Azure, Google Cloud, on-premises NAS, and 50+ other connectors) as one governed namespace, so multiple clouds and on-prem storage work as one. More than 4,000 organizations trust iFiles.com with over 15 years of operation and zero breaches.

Files.com Pricing

Files.com software uses a subscription-based pricing model, offering multiple plans that vary by features, number of users, and storage limits. Pricing is generally tiered and includes options for both annual and monthly payments. Additional add-on features and increased storage capacity are available at extra cost depending on the selected plan.

Files.com Product Images

Homepage
Homepage
Branded Login Page
Branded Login Page
Automation Builder
Automation Builder

Overall experience with Files.com

IT Manager
500M - 1B USD, Manufacturing
FAVORABLE

“Customized File Transfers Enhanced With Branding and Streamlined Notifications Features”

5.0
Apr 3, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Systems Administrator
50M - 250M USD, Miscellaneous
CRITICAL

“Easy Deployment And Low Learning Curve. Overall our users like it. ”

3.0
Feb 15, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 2nd October 2025

Files.com is a platform functioning on a Software as a Service (SaaS) model. The platform concentrates on supporting secure file sharing, transferring, and storing between individuals, teams, and various organizations. Additionally, it specializes in file automation and integration, delivering solutions that allow for seamless exchange and storage of files across different parties.

Company Details

Updated 2nd October 2025
Company type
Private
Year Founded
2008
Head office location
Austin, United States
Number of employees
51 - 200
Annual Revenue
<50M USD
Website
https://www.files.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Files.com Reviews and Ratings

4.5

(90 Ratings)

Rating Distribution

5 Star
56%
4 Star
42%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    Customized File Transfers Enhanced With Branding and Streamlined Notifications Features

    5.0
    Apr 2, 2026
    When we first started using Files.com it was just to replace our FTP server and to utilize the SFTP functionality of the product. They made it incredibly easy to set up a customized URL for our customers to use for transferring files to us and gave us a professional experience with customizing branding. The notifications were also a feature that we were interested in providing and updating to the people responsible for checking the files when they were deposited in our site. As the site has advanced the Remote Servers connection, which allows for file mounting and real-time access, has been a game changer. With their ever increasing automation we can take advantage of the remote connection and move files in real time where our on premise automation can get to it.
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    Customized File Transfers Enhanced With Branding and Streamlined Notifications Features

    5.0
    Apr 2, 2026
    When we first started using Files.com it was just to replace our FTP server and to utilize the SFTP functionality of the product. They made it incredibly easy to set up a customized URL for our customers to use for transferring files to us and gave us a professional experience with customizing branding. The notifications were also a feature that we were interested in providing and updating to the people responsible for checking the files when they were deposited in our site. As the site has advanced the Remote Servers connection, which allows for file mounting and real-time access, has been a game changer. With their ever increasing automation we can take advantage of the remote connection and move files in real time where our on premise automation can get to it.
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User Sentiment About Files.com
Reviewer Insights for: Files.com
Deciding Factors: Files.com Vs. Market Average

Files.com Likes & Dislikes

Like

One thing I have seen and like is the constantly increasing library of integrations that they offer. We now have integrated with Teams to provide instant notification of a failure or a new file has been put in the folder. I like that it is also hardware/OS agnostic, they provide functionality on Windows, Mac, Mobile, and even have a CLI option for scripting. While looking through the site just now I see that they now offer a custom SMTP server so we can customize our from address.

Like

One thing I have seen and like is the constantly increasing library of integrations that they offer. We now have integrated with Teams to provide instant notification of a failure or a new file has been put in the folder. I like that it is also hardware/OS agnostic, they provide functionality on Windows, Mac, Mobile, and even have a CLI option for scripting. While looking through the site just now I see that they now offer a custom SMTP server so we can customize our from address.

Like

One thing I have seen and like is the constantly increasing library of integrations that they offer. We now have integrated with Teams to provide instant notification of a failure or a new file has been put in the folder. I like that it is also hardware/OS agnostic, they provide functionality on Windows, Mac, Mobile, and even have a CLI option for scripting. While looking through the site just now I see that they now offer a custom SMTP server so we can customize our from address.

Dislike

Customer support can be a bit slow and for the cost I think it's a bit much for what we need it for.

Dislike

Customer support can be a bit slow and for the cost I think it's a bit much for what we need it for.

Dislike

Customer support can be a bit slow and for the cost I think it's a bit much for what we need it for.