When we first started using Files.com it was just to replace our FTP server and to utilize the SFTP functionality of the product. They made it incredibly easy to set up a customized URL for our customers to use for transferring files to us and gave us a professional experience with customizing branding. The notifications were also a feature that we were interested in providing and updating to the people responsible for checking the files when they were deposited in our site. As the site has advanced the Remote Servers connection, which allows for file mounting and real-time access, has been a game changer. With their ever increasing automation we can take advantage of the remote connection and move files in real time where our on premise automation can get to it.

Works well with our end users for transferring files securely and easily. Does not involve a lot of setup initially and since it's SaaS it doesn't require much overhead.