Overview
Product Information on GoAnywhere Managed File Transfer
What is GoAnywhere Managed File Transfer?
GoAnywhere Managed File Transfer Pricing
Overall experience with GoAnywhere Managed File Transfer
“Initial Setup and Learning Curve Present Challenges Despite Long-Term Reliability”
“Great product, terrible documentation”
About Company
Company Description
HelpSystems, now rebranded as Fortra, focuses on addressing the increasing complexity of data protection in an era of escalating cyber threats. In an environment where the only certainty is change, the company acknowledges the necessity of adaptability for sustainable growth. Guided by feedback, Fortra takes on problem-solving and delivers tailored solutions to help organizations deal with their cybersecurity challenges effectively. Specializing in areas such as data security, infrastructure protection, managed services, and threat research and intelligence, the company strives to enhance security maturity and simultaneously reduce the operational challenges associated with it. The fundamental belief driving Fortra is the conviction that no problem is insurmountable. The company is committed to forging a secure future in cybersecurity.
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: GoAnywhere Managed File Transfer
GoAnywhere Managed File Transfer Likes & Dislikes
- Offers very reliable security features, but with some gaps (see dislikes) - Strong self service capabilities, reducing inter team dependencies - Scalable and reliable, no unplanned downtime last year - Lots of out of the box connectors, reducing customized solutions
I really like the resources that can be added for use over different projects. For example, database resources, or Azure Blob Storage resources. This makes interfacing SFTP file drops with the cloud very easy.
We had great support from the onboarding team when implementing the service. Great user guide that is straight forward to use. The service works with many file transfer protocols such as SFTP, AS2, AS4, S3 buckets, HTTPS and others so it is a very flexible platform. We are able to use SSO with this product. Logging is great for finding out what happens when jobs fail.
- Steep learning curve. The initial implementation was a lot harder than expected, due to outdated GUI and unnecessarily complex scripting features. - We had to implement customizations in our firewalls and network setup we didn't need with our previous file transfer middleware tool, requiring extra maintenance. - Not all security features are properly propagated towards the teams that use self service. So even though the central platform is secure, significant effort is required to upskill self service users to not introduce security risks.
As previously mentioned, there is a lack of updated documentation. Some of it is good for simple workflows but the workflows I have been working on are not so simple. For example, iterating through a file, for each row, apply conditional branching etc. Sometimes, the only documentation I could find on the site skirts around explaining things.
Ran into an issue where our partner only supports ED25519 cipher for SFTP traffic which the GoAnywhere software currently doesn't support. The GUI of the product does not have a modern look and feel. Some errors that are logged are not easy to comprehend as they are Java errors that are not obvious what issue could be
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Peer Discussions
GoAnywhere Managed File Transfer Reviews and Ratings
- Manager1B-10B USDBankingReview Source
Initial Setup and Learning Curve Present Challenges Despite Long-Term Reliability
Once GoAnywhere is set up as a middleware tool, it works well and reliable. However, getting it up and running requires more effort than we expected, and it requires customization in our landscape. The same goes for the learning curve, hard in the beginning, but once developers know the tool, the time to market is very quick. - SYSTEMS ADMINISTRATOR50M-1B USDHealthcare and BiotechReview Source
Modernized our file transfer process with great onboarding support
We were able to successfully implement the GoAnywhere Cloud solution with Fortra providing us with great on-boarding support by working with us to create the workflows we needed to replace our legacy processes. - It Manager<50M USDManufacturingReview Source
Security Options Extensive and Frequently Patched Despite Initial Setup Difficulties
Set up took a bit to manage, but overall it works exactly as expected and gives plenty of up to date security options. They're also very proactive about alerting and patching vulnerabilities. - Product Owner<50M USDSoftwareReview Source
Automated File Transfers Improve Workflow Efficiency Between Retail Systems and Partners
We integrated our retail back-office and store systems with a customer-hosted GoAnywhere MFT environment to automate file transfers between multiple locations and external partners. The platform has been very stable and has allowed us to replace several manual and script-based transfer processes. - Systems Engineer<50M USDIT ServicesReview Source
Balancing Ease of Use With Limited Customization and Scalability Challenges
Strong security & compliance, easy automation and centralized management and visibility are the good features. However, the solution has a bit high license cost, and complex in initial setup and interface feels outdated and heavy jobs can sometimes impact the performace.