It has very good functionalities and capabilities like audit trail record and test and it is one of the good tools for ITQSM. It is a very useful and user friendly automation test tool especially used for web testing. With recent AI capabilities like auto detection of objects and self-healing in case of failure are great handy features making testing faster and easier. I mainly used it for automating testing for our web applications.

I have a mixed feeling about this tool. As much as it looks mature, solid, and works well for complex environments that have legacy or highly integrated systems, at the same time, it feels very heavy and outdated of course in comparison with other newer automation frameworks.