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  1. Home
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  3. OpenText Legal Knowledge Management
Logo of OpenText Legal Knowledge Management

OpenText Legal Knowledge Management

byOpenText
in Enterprise AI Search
4.4

Overview

Product Information on OpenText Legal Knowledge Management

Updated 13th October 2025

What is OpenText Legal Knowledge Management?

OpenText Decisiv is a software designed to facilitate enterprise search and knowledge discovery by enabling users to access, analyze, and retrieve information from various structured and unstructured data sources within an organization. The software employs search algorithms and contextual relevance to deliver results that support information retrieval and decision-making processes. With features such as advanced querying, semantic understanding, and content categorization, the software aims to improve operational efficiency by helping organizations manage and utilize internal data repositories. OpenText Decisiv supports business processes that require timely and accurate information access across multiple content repositories and formats.

OpenText Legal Knowledge Management Pricing

OpenText Decisiv software utilizes a subscription-based pricing model where fees are typically based on the number of users and desired features. The software may also offer tiered plans with different levels of functionality, integrations, and support options. Pricing details often require direct inquiry for precise structure and any additional deployment or maintenance costs.

Overall experience with OpenText Legal Knowledge Management

SYSTEMS DEVELOPER II
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“OpenText - A really good search & data visual tool”

5.0
Feb 17, 2023
Opentext provided us the option to manage our large set of documents and other metric docs by provided great data visualizations and content search option. We have been able to effectively navigate across large set of information in way faster means then before. It has really helped our day today operations.
Assistant Store Manager
250M - 500M USD, Retail
CRITICAL

“Implementation was easy but detailed use is still mediocre”

3.0
Nov 4, 2019
Does not implement all of the functions and layouts which make the process simple and easy to use for new users. Does not always find key documents when searching. For the most part there are no complaints but once getting into more detailed searches notice a lag or inability to properly locate.

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Legal Knowledge Management
Performance of OpenText Legal Knowledge Management Across Market Features

OpenText Legal Knowledge Management Likes & Dislikes

Like

Data visualization, group search option and in built classification options have really help in driving our large sets of documents and information in a very user friendly manner. The ability to authenticate with identity provider and next times not needing to go across same steps is a good bonus as well.

Like

Search abilities for broad range of keywords or titles

Like

Scalable, very stable product, always being improved

Dislike

We think a little more options on the data visualizations can be added so that we can engage more customers with new approaches. We sometimes have issues with bookmarks and have raised those concerns with them so hopeful it gets rectified in next upcoming software patches.

Dislike

Inability to process high level detailed searches

Dislike

Ability to customize, pricing, customer support

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Peer Discussions

OpenText Legal Knowledge Management Reviews and Ratings

4.4

(8 Ratings)

Rating Distribution

5 Star
25%
4 Star
63%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.0

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SYSTEMS DEVELOPER II
    50M-1B USD
    Healthcare and Biotech
    Review Source

    OpenText - A really good search & data visual tool

    5.0
    Feb 17, 2023
    Opentext provided us the option to manage our large set of documents and other metric docs by provided great data visualizations and content search option. We have been able to effectively navigate across large set of information in way faster means then before. It has really helped our day today operations.
  • FOUNDER
    <50M USD
    IT Services
    Review Source

    OpenText Decisiv is a valuable tool for records/email management, workflows

    4.0
    Feb 17, 2023
    Long established and trusted organization, continually improving the product.
  • Manager IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    review for OpenText Decisiv

    5.0
    Apr 13, 2021
    Opentext provides us AI-based smart tools which retrieve structured or unstructured data for our corporate legal teams. It improve data efficiency and automate knowledge sharing and collaboration.
  • Module Lead
    10B+ USD
    Manufacturing
    Review Source

    Cutting edge platform for searching documents

    4.0
    Apr 2, 2021
    Open Text is one of the best platforms for the full search of exclusive documents and research prints for project analysis. The design and customizations are available to use across the countries for almost all the major languages available across the globe.
  • Software Engineer
    50M-1B USD
    Miscellaneous
    Review Source

    OpenText Decisiv is great for content searching with analysis around it

    4.0
    Nov 11, 2019
    The product is good for document search and smart filtering, the most important which i liked is the globalization feature (Multiple language support) which helps client of all different countries with respective languages with single code design.
Showing Result 1-5 of 8

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