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  3. OpenText Trading Grid
Logo of OpenText Trading Grid

OpenText Trading Grid

byOpenText
in Multienterprise Collaboration Networks
4.2

Overview

Product Information on OpenText Trading Grid

Updated 13th October 2025

What is OpenText Trading Grid?

OpenText Trading Grid is a software that facilitates secure and scalable business-to-business integration for companies to exchange electronic documents and data with trading partners. The software supports various protocols and formats to automate order processing, invoicing, shipping notifications, and other supply chain communications. It enables organizations to optimize procurement, logistics, and financial transactions by providing real-time visibility and activity tracking across supply networks. OpenText Trading Grid addresses challenges related to compliance, interoperability, and data security in multi-enterprise environments, helping businesses streamline operations and reduce manual intervention in document exchanges.

OpenText Trading Grid Pricing

OpenText Trading Grid software offers a pricing model based on usage and subscription, where organizations pay according to the volume of transactions processed or the number of trading partners connected, with variations depending on specific business requirements and configuration choices.

Overall experience with OpenText Trading Grid

SERVICE/PRODUCT OWNER
1B - 3B USD, Energy and Utilities
FAVORABLE

“Efficiency and Zero Incidents: The Power of Opentext”

4.0
Apr 1, 2025
Opentext manages the services with efficiency and zero incidents
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Trading Grid
Performance of OpenText Trading Grid Across Market Features

OpenText Trading Grid Likes & Dislikes

Like

easy to use and provide customers the integration visibility

Like

Network Connectivity Management, it's exceptionally easy to initiate projects for map changes or development.

Like

Open Text provides data that can show all aspects of EDI. It has taken our systems to new lengths.

Dislike

none

Dislike

We have been transferred to 4 different support teams in the last 12 months, and it feels like re-inventing the wheel with every transfer.

Dislike

TGO provides too much data. It is very cumbersome for our end users to find the data that they require. TGO also doesn't show data in an easy to read format out of the box. We are also having a difficult time linking EDI to our current supply base as they don't equate out to our supplier number as we would like.

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Peer Discussions

OpenText Trading Grid Reviews and Ratings

4.2

(20 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.1

Service & Support

4.4

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SERVICE/PRODUCT OWNER
    1B-10B USD
    Energy and Utilities
    Review Source

    Efficiency and Zero Incidents: The Power of Opentext

    4.0
    Apr 1, 2025
    Opentext manages the services with efficiency and zero incidents
  • Senior Business Operations Analyst
    1B-10B USD
    Manufacturing
    Review Source

    OpenText's Challenge: Revolving Support Teams and its Effect on Users

    5.0
    Nov 20, 2024
    OpenText provides excellent customer service and support.
  • Manager, Supply Chain
    10B+ USD
    Transportation
    Review Source

    Automating Supplier Connections and EDI Setup with OpenText

    4.0
    Nov 18, 2024
    EDI setup and operations have overall improved for our team. OpenText has provided us with tools to help automate our setup functions as well as help with trouble shooting our supplier connections.
  • EDI Analyst
    1B-10B USD
    Retail
    Review Source

    Enhancing Trading Grid: A Wish for Post-Submission Ticket Inspection

    4.0
    Nov 21, 2024
    I like the product overall. We often create a ticket in the Trading Grid. Currently we dont have the option to see what was submitted once we submitted the ticket. If there is an overview tab/section even after submission that would be helpful. The overview option would help us to review in case we need to see what we submitted.
  • Product Owner EDI & B2B Integration
    1B-10B USD
    Consumer Goods
    Review Source

    Unpacking the Benefits and Limitations of the TradingGrid Platform

    4.0
    May 13, 2024
    Opentext Trading Grid is up to date of the market features and is capable to manage large volume of data. This product is quite easy to use even for non technical users and is seen as a platform with new features. In beside of this the product is still under development and few minor bugs of display, lack of search are regularly corrected. It contains also a mine of datas of your supply chain execution but there is missing data analytics features or natives API for free.
Showing Result 1-5 of 20

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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