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Product Information on OrbusInfinity
What is OrbusInfinity?
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Overall experience with OrbusInfinity
“Bring TOGAF to life within the organistration”
“Cloud migration a disappointment”
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Company Description
Orbus Software is a global provider of cloud software for enterprise transformation. Orbus' SaaS platform, OrbusInfinity, enables customers to navigate complex transformations by providing a centralised digital blueprint driven by enterprise live enterprise data. The platform supports a range of tailored solutions for customers, including Enterprise Architecture, IT Portfolio Management, Strategic Planning and Business Process Analysis. Headquartered in London, Orbus Software has regional offices and teams on the ground in New York, Sydney and Katowice, Poland. More than 600 enterprises globally, across more than 50 countries and a range of industry verticals, are using OrbusInfinity to manage successful enterprise transformations.
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OrbusInfinity Likes & Dislikes
OrbusInfinity provides a practical and effective way to implement TOGAF within a real-world enterprise context. It strikes a strong balance between methodological structure and flexibility, allowing us to tailor the metamodel, viewpoints, and governance processes to align with our EA practice rather than forcing a rigid out-of-the-box approach. The Visio integration is particularly valuable - it allows architects to model using familiar tools while simultaneously creating and updating OrbusInfinity objects and relationships. This significantly improves adoption and data quality.
It has remained fairly stable with little change at its core from the fully on-premise version.
OrbusInfinity generally offers a great range of functionality needed for Enterprise Architecture. The tool has a modern, intuitive UI which enables users to quickly get going with adoption, and their roadmap only continues to develop this further. The native integration with Microsoft provides a familiar look and feel and allows for the utilisation of existing systems. The out-of-the-box solutions are a great way to get started with using the tool and provide a good source of potential use cases to consider. One of the highlights is Orbus' customer service - they are always keen to support us in achieving our EA goals, and will dedicate time and resources to make sure that any issues are resolved. Their roadmap truly focuses on customer needs, which is evident by the continuous engagement, gathering of feedback and user group events.
The main limitation we encounter is the performance of the visio integration when modeling at large scale with thousands of objects and relationships. These issues tend to surface in more complex views rather than everyday use. We have, however, seen continuous improvements in the plugin and are confident in the direction of ongoing enhancements.
Modern users expect to perform all tasks through Web UIs on multiple platforms, so the bare-bones diagramming possibilities through a custom and expensive Draw addon are very disappointing. APIs are difficult to work with for developers used to well abstracted and fully documented interfaces with examples.
As with any tool, there are some areas for development and some small design choices which are a bit clunky, for example, how multiple metamodels get integrated, lack of data in edit screens etc., as well as how cache can affect the tool. All fairly minor things though, which I expect will be resolved as the platform gets developed further.
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OrbusInfinity Reviews and Ratings
- TECHNICAL LEAD FOR SERVICES50M-1B USDBankingReview Source
Cloud migration a disappointment
We chose to stay in '22 Orbus due to our belief in its cloud journey, with the promise of more flexible integration capabilities and compatibility with other Lucid Chart (then) on the horizon. Three years on, few of our expectations have come to fruition and the use of the platform has tanked. The integration possibilities through the APIs have remained opaque, with an implicit expectation that customers engage and pay for the services of the vendor in order to make use of them. This is in contradiction to the more open cloud platforms we are used to in other aspects of our business. - Enterprise Architect<50M USDBankingReview Source
Bring TOGAF to life within the organistration
OrbusInfinity has been a strong fit for our Enterprise Architecture maturity journey. It has enabled us to move from static documentation to a living, operational EA capability that actively supports decision-making, delivery, and transformation. Beyond the tooling itself, we have had consistently positive experiences with Orbus training, enablement, and customer support. The platform is flexible enough to align to our internal EA principles and governance model, while still providing structure through a robust metamodel. OrbusInfinity has become a central source of architectural truth - supporting integration with our broader ecosystem, improving visibility across business, applications, technology, data, and capabilities, and helping to break down knowledge silos across, business, IT and delivery teams. - Enterprise ArchitectGov't/PS/EdGovernmentReview Source
A true market leader in Enterprise Architecture software
My experience with Orbus has always been very positive. From the initial stages of engagement, they have been very motivated and keen to work with us as a customer, and that enthusiasm hasn't decreased over the years. - IT Associate50M-1B USDEnergy and UtilitiesReview Source
Infinity SaaS is meeting our needs for architecture modelling and business process modelling
We have recently migrated from iServer on premise to Infinity SaaS. The migration was smooth and simple and the option of having the diagrams in our SharePoint Online widens access beyond our traditional user community. We have both architecture and business process in a shared repository. We're taking the opportunity to simplify our metamodel and returning to more of an out of the box configuration. - ENTERPRISE ARCHITECT50M-1B USDFinance (non-banking)Review Source
Product Flexibility Enables Customization But Presents some Usability and Resource Challenges
Orbus Infinity is a highly flexible and fully extensible platform that adapts seamlessly to the needs of an enterprise architecture function. One of its standout strengths is the ability to visualise the end-to-end landscape (once you have uploaded the data). This makes it an invaluable tool for understanding complexity, supporting decision making and driving architecture led change.